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Hi, I have a few baguettes missing from my DKNY watch...how do I have them replaced? The watch is only 6 months since purchase. The number on back is 110709. Ta

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First I would bring the problem to the attention of DKNY so they are aware of the problem, see if the missing stones are covered by any warranties or policies of DKNY. If they are not a reputable jeweler in your area should be able to match them at your expense. I Hope that DKNY sands behind this watch and repairs it to your satisfaction.
Good Luck To You!!

Posted on Jul 15, 2009

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Hi. I have a DKNY watch NY4791. How do I remove the back to change the battery. Does it require a special tool that only a jeweler or watch repair would have? Thanks. -Susan.


Hi Susan, most Watches will require a tool to remove the back, some use a knife like tool, and some use an adjustable key type tool to fit the slots of the watch cover, so that you can unscrew the back off. Sometimes you can use a thin knife too, be very careful not to cut yourself, and also not to damage the rubber gasket. The gasket sometimes will need replacement on some watches if they are waterproof. I recommend having a watch expert look at it if you feel you can't do this yourself.
Also the tools are available on eBay. I hope this helps you. Joe

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Hi. Can You replace a Crystal for DKNY ladys watch model NY-4609 Thank You.


It is probably replaceable. Try to locate a watch repair shop or and jeweler who repairs watches. If they don't have one, then contact DKNY directly.

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Your best bet is to contact DKNY to see if they can replace it for you. Other then that, I would try a local jeweler. Here is a link for the DKNY service center: http://www.dkny.com/contact/ Good luck!!

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Hi - I bought a DKNY NY1304 watch three years ago, and unfortunately my digital screen just broke. I was wondering if it is possible to replace it with a new device? The only information given for the...


You have to speak to your nearest DKNY distributor - they might help you and carry out necessary repairs. Alternatively visit your nearest watch repair shop and ask if they can help.

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Lost Strap Screws


check with your local jewelry store. we stock all times of screws at the store i work at, even if we dont carry the watch. shouldnt be more the 5-10 dollars

Oct 06, 2009 | Watches

1 Answer

Dkny ladies watch winder lost and watch stopped


DKNY is typically a quartz movement and doesn't have a "winder". I believe the part you are referring to is the crown. The watch may have stopped working for several reasons. The first three things I would suspect is that the battery died, the watch is in the set position, or the movement was damaged when the crown was coming off. If the watch is in the set position then pushing the stem in will cause the watch to run. The next thing to do is to replace the battery since it is only a few bucks. If it runs then you can replace the crown and your set. If it doesn't run I would suggest replacing the movement along with the crown and that you will have to price and see if it is within reason since this type of repair wont be covered under warranty.
Depending on the model of DKNY you may have to go through DKNY for the part. Remember that they are manufactured by Fossil. You could save yourself a lot of time by going to your local watch repair shop.

Thanks!

Sep 19, 2009 | DKNY Watches

2 Answers

Dkny watch- repair, need extra links


I suggest calling DKNY customer service @ 1-800-231-0884 This is their return or repair department they should be able to help with links for your watch.

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