I have 2 keys but they do not work.
If you have keys make sure they are the correct keys and they slide in smoothly and all the way . If still wont turn try to wiggle the key while turning you may need to pull it out very little to make it turn . I had to do this with my safe and it worked . Later after I opened it I took it to a lock smith to have the lock replaced . Sometimes the tumblers in lock are slightly miss aligned and need replacing . Cost for lock smith to change lock was quite reasonable. Good Luck
SOURCE: Lost key to sentry safe
You have to contact Sentry directly to get another key
Sentry Safe
1-800-828-1438
www.sentrysafe.com
SOURCE: sentry safe V530
may have been 8 bucks , but it's 12 bucks now.
check out www.sentrysafe.com ,
look on right side menu for "keys" and/or "combination" .
SOURCE: Sentry H4100 file safe
There is a lock and there is a latch.
You can latch the safe without locking it and unlocking it does not unlatch it.
After you unlock it, then you must press up on the spring loaded latch while (this important) pressing down on the cover to releast the pressure on the latch hook, allowing it to move out of the way. After the latching hook is out of the way, you can release the pressure on the lid and it will open. You can't see the latch hook as it drops down from the lid, into the front wall of the safe where it engages a post, but perhaps you can imagine what it looks like.
Mine will not unlatch, even though it is unlocked, unless I press down on the lid to give it clearance first. There is quite a bit of spring in the plastic that this safe is constructed out of. It works against you when you try to open it and close it.
I can take digital photos of the mechanism if this description does not help.
Another Gary
SOURCE: can't open combo/key sentry safe.
You need to contact Sentry, they will send you an emergency unlock code.
Number in US is 1-800-828-1438.
See also:
Lost combination or keys
Replacement Keys and Combinations
Sentry Safes Key: 2 Replacement keys for sentry fire safe
SOURCE: factory code will not open model # DA3831 safe
i am a locksmith that has worked on several of these. The safe is manufactuered with three types of lock mechanisms 1. combo dial 2. digital 3. advanced digital the advanced digital is what you have there are no green lights on it. look at the manual carefully there are 2 seperate sections on the digital key pads yours will be the second.
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