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We have just move into a new house and we have a WQP12-9011B S but we have no instructions, the door for the washing detergent doesn't seem to open and we really just don't know what setting to put it on, can you help
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honostly its probally just a spring thats rusted or a small rubber band on the motor that broke ,, i wish i could see it ,, but i think u can fix it cheaper than replacing it but be careful alot of repair men only want to get ur money and will tell u anything .
<span>Instructions</span>
<ol>
Dishwasher Does Not Run
<li>
<br />
Make sure the power is on, door is latched and controls are set properly.<br />
</li>
<li>
<br />
Look
to see if the door switch, timer or selector switch are defective.
Solve this problem by using a screwdriver to adjust the door latch's
strike slightly.<br />
</li>
<li>
<br />
Confirm that the power cord is plugged into the electrical outlet under the sink (if applicable).<br />
</li>
Dishwasher Won't Fill
<li>
<br />
Check your hot water supply stop valve under the sink. Turn it counter clockwise to ensure that it is open.<br />
</li>
<li>
<br />
Turn off the power and wait for your dishwasher to cool.<br />
</li>
<li>
<br />
Look
inside for a float located at the base of the unit. Lift out the float
device and clean around the tube. Rinse off the float and reattach it
making sure it moves up and down freely.<br />
</li>
Dishwasher Doesn't Drain
<li>Remove the air gap cover (short chrome cylinder located at the back of your sink) and clean it using a wire.<br />
</li>
<li>
<br />
Check the drain hose for kinks and blockages.<br />
</li>
<li>
<br />
Shut
off the power to your dishwasher and remove the strainer located at the
base of the cabinet under the bottom spray arm. Scrub it clean then
reattach it to the appliance.<br />
</li>
Dishwasher Leaves Film on the Dishes
<li>
<br />
Add
a rinse additive to your washing cycle and see if this solves the
problem. In addition, do not pre-rinse your dishes prior to placing
them into the dishwasher. Food particles allow the detergent and drying
agents to work more effectively.<br />
</li>
<li>
<br />
Listen to the spray arms during a wash cycle. If they appear to be moving too slowly, use a wire to clean out the spray holes.<br />
</li>
<li>
<br />
Make sure the dishes haven't blocked the detergent dispenser or jammed the spray arms.<br />
</li>
Dishwasher Leaks
<li>
<br />
Cut back on the amount of detergent used during the wash cycle. Sometimes this alone will solve your problem.<br />
</li>
<li>
<br />
Make sure the appliance is level by adjusting the front feet up or down.<br />
</li>
<li><br />Take off the lower front panel and check the hoses for leaks.<br /></li></ol><span><br /><br /><a href="http://www.ehow.com/how_2120626_troubleshoot-dishwashers.html#ixzz18lyYrfk2"><br /></a></span>
1. Wait approximately 90 seconds for the light to turn off if the "Start/Reset" indicator light flashes. Press the "Start/Reset" button to restart the wash cycle. 2. Close the dishwasher door and move the latch to the locked position if you hear a beep once every 30 seconds when the dishwasher should be operating. The dishwasher will not operate if the door is open. 3. Turn on the hot water faucet and feel the water to check if it is hot. Wait for the water to warm up before running the dishwasher if the water is not hot. Check that you have proper water pressure and wait for the pressure to return to normal if it is low. Your dishes may not come out clean if the water is not the correct temperature or if you have low water pressure. 4. Move the dishes on the racks so that they do not block the detergent dispenser or washer arms on the bottom of the machine. The dishes will not come out clean if they block the detergent dispenser or the washer arms. 5. Load the proper amount of detergent in the dishwasher if you find spots or film form on your glasses. If you have hard water, use a rinsing product such as Jet-Dry in the dishwasher to clean the spots or film. If the problem persists, wash smaller loads of dishes. 6. Add only automatic dishwasher detergent to the dishwasher if you find excessive suds in the tub after running a cycle. Measure out the proper amount of detergent. 7. Press the "Heated Dry," "Hot Start," "Hot Wash" and "Added Heat" buttons, if you find that your dishes are not fully dry after a wash cycle completes. 8. Press and hold the "Heated Dry" button on the dishwasher for approximately three seconds if the control pad does not respond to button presses. This is the child lock that prevents unwanted use of the dishwasher.
Good luck with the new house. Hope the dishwasher works well for you.
Try to run it with dishwasher cleaning kit (no utensils) to make sure everything is clean - that way you will get more life out of it. The cleaning kit (usually Finish) is sold in the supermarket in the detergent section.
An automatic dishwasher
detergent dispenser door can become stuck for a few different reasons.
Some problems are easy to fix, while some require more work. Repairs
are basically the same no matter what brand of automatic dishwasher you
have, although specific parts might be required. Fortunately, even if
the detergent dispenser needs to be replaced, the problem is not an
emergency. The dishwasher will clean dishes fine even with a stuck
detergent dispenser.
Fixing a Stuck Automatic Dishwasher Detergent Dispenser
Step 1
Move
the basket that holds silverware as far from the detergent dispenser as
possible, or make sure no tall items are blocking the dispenser. Also,
keep other items such as plates and pans away from the dispenser.
Anything that winds up touching the dispenser during the wash cycle can
cause the dispenser door to stay closed. Run the dishwasher to see if
this solves the problem.
Step 2
Remove
the front door panel according to your instruction manual, or find the
manufacturer's instructions online, which will probably be in a PDF
file. The panel is typically held on by 6 to 8 screws along the edge,
which you can see when the door is open. With most models, you won't
need to remove the screws at the bottom of the door, which are part of
the hinge assembly.
Step 3
Clean
the detergent dispenser thoroughly from the inside of the dishwasher
and the exterior side as well. Accumulated detergent and other material
can interfere with the spring mechanism or halt the pivot action of the
door. Use very hot water and a micro-sized brush. You also can use a
mix of hot water and vinegar.
Step 4
Most
dispensers have a bimetallic strip or switch, attached by screws, which
triggers the door release. With the front door panel removed, locate
the switch, and push on it gently with a screwdriver until the
dispenser door opens. You might simply need to adjust the alignment of
the switch.
Step 5
Purchase
a new switch if re-aligning the old one does not fix the problem.
Typically, these switches cost under $10. See Resources for a link to
different manufacturers where you can buy the part.
Step 6
Label
the two wires connected to the switch so you can correctly reconnect
them afterward, and then remove them from the terminals by holding the
slip-on connectors --- not the wires --- and pulling firmly. Use a pair
of needle-nosed pliers for a better grip. Then remove the switch from
the dispenser by removing the screws holding it in place. Connect the
wires to the terminals of the new switch, and attach the new switch to
the detergent dispenser. Replace the door panel.
Step 7
Run
the dishwasher again to see if the switch replacement has done the
trick. If not, decide whether to replace the entire dispenser according
to the manufacturer's instructions, or call a repair technician.
The make and model number can probably be found around the door edge (usually right side) If you can find it, post the make and mode # here.
Recommend you get a box of brand name detergent powder (like Electrosol or Cascade) and begin only using that. (Neve use gel or tablets) Cheap Cheap, generic detergent does not dissolve properly, leaves residue of its own and cleans poorly.
If problems continue, check the heating element as it is very possible that it has failed and the dishwasher needs to get to the proper temperature to activate the detergent. Also check to see if the holes in the spray arms are not blocked with debris.
If the heating element is working, then the wash pump motor has begun to fail and you need to decide to replace it or replace the entire dishwasher.
try to start again while applying closing pressure {push in} at the top of door where latch mechanism is if it starts then it's an adjustment that needs to be done on the door latch
Check both arms are spinning freely when you have the machine loaded up normally.
If thats ok you could try powder instead of tabs if they are not disolving correctly
detergent dispenser door can become stuck for a few different reasons.
Some problems are easy to fix, while some require more work. Repairs
are basically the same no matter what brand of automatic dishwasher you
have, although specific parts might be required. Fortunately, even if
the detergent dispenser needs to be replaced, the problem is not an
emergency. The dishwasher will clean dishes fine even with a stuck
detergent dispenser.
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