Question about Wacom (PTZ930AC) Graphic Tablet

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MY PEN IS NOT WORKING. IT FELL DOWN ONCE! CHANGED THE BATTERY, DO I NEED TO CHANGE NIB/ANYTHING ELSE. HELP!

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Ya maybe your boxers.........

Posted on Jul 15, 2009

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you mean galaxy note 3 .first be sure the pen has a nib in it not a hole where one has fallen out. then it is about 1/16th or so outof the pen and rounded next try replacing the pen nib your phone came with a packet of replacements. they pull out and are snapped back in. Last and for sure , there is actually a battery inside the pen if it is old and weak you will have to get another pen say from ebay (best price) but before you do go to phone store and use one of theirs to test . if you have the same problem and only certain spots do not work on the screen then your digitizer screen is in need of replacement. also another ebay cheapest item. but whatever it turns out to be it is fixable. come back if you need advice will check every couple weeks.
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I don't know if you still have that problem and if you still need a solution, but I had recently had the same problem of yours.
My solution (I had even formatted the laptop) was writing to the perixx assitance and after a few mail they said they will send me a replacement without paying anything at all!
I think they should fix the problem, since it appeare to be recurring, but for now I'm satisfied of the custom service (very fast reply and as I've already said they don't charge me for any extra payment)
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Take out the "nib" (important, so the sensor isn't damaged further) and whack the pen on your desk (or drop it on the floor from 3 feet up). It re-seats the "nib" sensor when it's stuck. If this doesn't work after multiple attempts, then the sensor may be too damaged.

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My Tablet pen wont release, it acts like im clicking and holding


I'm just gonna pass on a email from Tech Support I recieved. 

"It sounds as though your pen has pressure in proximity. This is present when the tip sensor of your pen is stuck down causing the pen to think that it’s clicking before it’s even touching anything. What you may want to try would be to remove the nib from the tip end of the pen, it pulls straight out with a pair or tweezers or your teeth, and leave that out overnight with the pen left on its side. Place the nib back in the morning and if the issue persists then you may have a defective pen tip."

The rest consists of personal info and warranty advice so I'll leave it there. 

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1 Answer

My stylus suddenly stopped working. The eraser end works fine, but the nib end gets no response on the computer. Please help. Thanks.


you have to change the pen nib, it is quick and easy, and you can buy the nibs separate if you don't have any

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Take out the "nib" and whack it on your desk (or drop it on the floor from 3 feet up). It re-seats the "nib" sensor when it's stuck. If this doesn't work, then the sensor may be too damaged.

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1 Answer

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Hi , Mnemosyne , i'm the Guest who had the exact same of your problem , i contacted WACOM and there solution was as follow : " This problem is, although uncommon, usually easily fixable. The first and fastest solution is to simply press the eraser a few times to release it from binding on the side of the pen. If that does not work, pull the white plastic nib, and take a fingernail file (LIGHTLY) to the back end of the nib, making sure to remove any burs or flaring from the nib. I have seen this problem myself, albeit uncommon " , they also suggested if all fails then change the nib ( and thats exactly what i did , i changed the plastic nib with the felt nib - i like it better anyways thats why i didn't bother filing the plastic nib - and WALA my problem was solved and the pen is working like a charm , hope this helps .
SLH

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to change to nib not nub, you get tweezers and firmly grip the tip and pull then slide a new one in

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