Question about Brother MFC-8460N All-In-One Printer

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My Brother MFC-8460N is ghosting when printing or copying.

I have replaced the drum & toner cartridge, and haven't changed the type of paper I've been using. Still I'm getting ghosting almost on every page. Is there a roller inside which may need cleaning or something else I can do???

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I would contact brother directly they can guide you thru some of their codes to put in the printer and it can tell them whats going on with it. If they ask how old it is just say you purchased it 6 months ago or if it is newer just let them know.the warranty period is one year and they can replace it for you.

Posted on Jul 15, 2009

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I have a Brother MFC 8220 with a nonBrother cartridge and the original Brother drum. No problems printing until today. I tried to send a 4x6 piece of thin card stock through the front manual feed on the...


There are possibly 2 reasons why this is happening.
1. The drum unit may have been damaged in some way but I doubt it. Check fully that all contacts are in the right place at either side of the drum unit. A contact may be slightly bent.
2. Check the Transfer Roller is in its correct position. The transfer roller is the felt type roller that is positioned in the printer under where the drum unit goes. If this has got out of position then that could also cause the faint printing. Check contacts in printer are not bent.

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It sounds like you need to remove the toner cartridge and check for half broken pages below the toner. Some of the parts inside will be hot to the touch so take caution when attempting to remove the pages while the system is still hot.



Your pre-solution is located above. More information is available in the comments



My name is Bruce

Jan 20, 2011 | Brother MFC-8460N All-In-One Printer

1 Answer

I loaded a lined sheet of notebook paper into our printer tray to have something print on it. It came up with the message that there was a paper jam and to remove the paper tray and toner cartridge. I...


The only way a paper jam could affect your print quality is if it were actually stuck in the toner/drum cartridge area. I would remove the drum unit and then take the toner cartridge out of the drum unit and make sure there is no paper in either of the 2 units. The only other possibility would be that the sheet of paper wrapped around the fuser roller. This is the area just before the paper exits the machine. This would usually cause the print/toner on the copy to rub off or not be fully "fused" onto the page.
Good Luck and Thank You for using Fixya.

Aug 25, 2010 | Brother MFC-8460N All-In-One Printer

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What does it mean when it says Drum near end


Order a new drum, part number DR520, from an office supply store or Brother (http://welcome.solutions.brother.com/bsc/public_s/id/us/us/en/monolasermfc/mfc8460n_all/c_o/index.html?reg=us&c=us&lang=en&prod=mfc8460n_all&cao=dr ). The drum transfers the toner onto the paper and has a finite lifetime - approx. 25000 pages (1 page/job). Change the drum when the print quality decreases or the message changes to replace drum or drum end.
To replace, open the front cover and remove the drum and toner cartridge assembly (wait until the machine cools if it has been printing). Avoid the electrodes on the assembly. Hold down the lock lever and take the toner cartridge out of the drum unit. Unpack the new drum and put the toner cartridge in the new drum (when it is locked the lever should lift automatically). Place the assembly back in the all-in-one. Do not close the front cover. Press Clear/Back on the control panel. The LCD should ask "Replace Drum?". Use the up/down arrows to select 1. Yes and hit OK. When the LCD shows "Accepted", close the cover.

I hope this helps.

Cindy Wells

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1 Answer

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If drum is a genuine Brother, then open the rear door and look at the fuser rollers, if you see toner or partial images on the rollers you need a new fuser, if the fuser is clean, look at the drum surface and if you see parts of last print then the drum is bad. In reports, print the user options list it will give the total print count. The fuser is worn out around 80 to 100,000 prints.

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Sounds like a bad drum cartridge. Pull the toner/drum cartridge out of the machine and set it down. Press down on a (blue?) tab to release the toner cartridge, and you can lift the toner cartridge out of the drum cartridge. There is a cleaning blade in there - a soft plastic blade that rides against the drum and scrapes off toner that didn't get transferred to the paper. If it gets stuck off the drum surface, images repeat a few inches (one drum circumference) down the page.

A new DR-350 drum unit should fix it. have the machine's power on when replacing it. While the door is open, touch the CLEAR key. The display will read "REPLACE DRUM?" or something like that. Press 1 for Yes.

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When you remove the drum & toner unit from the machine, there is a small round window where a beam beams through the toner. block it with a piece of paper. Put them back and print again.

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Try moving the blue slider on the cartridge end to end 10 times.

I no good, you need a new toner cartridge/drum.

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2 Answers

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Hi Phillip,
If you have changed the drum and toner, then check the fuser unit. The teflon coating on fuser film could be worn.

S88

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