Unit powers up the two small lights won't come-on. Also air coming out stinks with A clean filter ?
What you refer to as a "filter" is actually the "plate," I assume. (4" square white object with mesh center panel?) The two small lights are simply power indicators, and may be burned out so could be inaccurate.
UNPLUG the machine.
1) If your model has a switch on the right that says "Manual" and "Auto," set it on "Manual."
2) Remove the back screen and remove the plate. Inspect it carefully for any kind of minute cracks, burned spots, discoloration, loose mucilage, broken screen strands, lint, dirt, etc. Even the smallest defect can cause the plate to short out, creating a burned, electric smell. If you detect something, or if it's spitting, sparking, or sizzling more loudly than normal, you need a new plate. Order through Vollara (new name of EcoQuest) at 800-989-2299.
3) Even though that plate appears clean, with no defects, it may be corrupted by whatever cleaning product was used. ONLY PLAIN AMMONIA and water, 1-to-1 ratio, should be used.
a) Soak the plate for 5 minutes or so.
b) Use a toothbrush or soft veggie brush and gently clean the plate You can also clean the metal contacts with a cotton-tipped swab and alcohol.
c) Blow-dry or air-dry the plate. DO NOT use any kind of cloth or paper wiper.
d) Avoid touching the screen part with fingers.
e) Reinsert plate, making sure it goes in on the tracks, both top and bottom, and isn't pushed too far. Both metal pressure contacts should press firmly on the screen on each side of the plate. (Tweak them to achieve firm contact, if necessary.) Sometimes, if the plate was cleaned with the wrong solution, it is damaged and cannot be cleaned enough by using ammonia. Order a new plate, using the above customer service number.
×