I submitted a question 50 minutes ago and have not heard a response.

Sorry..You're at the wrong website. Fixya doesn't handle issues such as this. You should contact the seller responsible for your order Good Luck

You need to contact AMAZON we are fixya.com and have no affiliation with anyone else.

go to the website of where you bought it and find their contact info.

http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=3793221 Go to this link and follow the directions there. Ask your postal carrier to write you a note stating what you said in your post. Contact Amazon and ask them who the carrier was and what the tracking number is then go to the carrier website and track it. Look for who signed for the package.

I suggest you contact the company you ordered the equipment from. The responsibility for delivery will be with the sender.

Hi,I looked into this for you and listed below you'll find all you need to get a replacement disk,hope I've helped......

If the 90-day warranty has passed and you wish to receive a replacement, please provide the following mandatory items
1. A personal check or money order for $10.95(USD) per disc requested.
2. The disk containing the defect.
3. A letter or card with your full name and return mailing address
4. A reason for the replacement request
Please send these items to the following address. We recommend you send your return via a traceable method such as Priority Mail®, UPS™ or FedEx® as Encore is not responsible for undelivered or lost packages. Please note that Encore is not responsible for the shipping cost to return the product.
Encore Software Inc.
999 N. Sepulveda Blvd
Suite 700
El Segundo, CA 90245
ATTN: Disc Replacement
From the day it arrives it will take 4-6 weeks for you to receive the replacement. If we do not have the product in stock, your check or money order (if submitted) will be returned.

Good luck....

You can find a very detailed explanation here on how to renew your passport:

http://justwandering.org/2009/preparation/how-to-renew-your-philippine-passport-in-30-minutes/

You can also go directly to DFW's epassport website by clicking here:

http://epassport.com.ph/

You can try filing a dispute against that seller. But you might be the one to pay for the shipping in case the item arrives at your place one of these days.

Follow my instructions on filing a dispute on PayPal by clicking the link below: http://www.fixya.com/support/r4105716-file_dispute_against_seller_using_paypal

Good luck on your claim!

I checked with the Beastro Bandanas company as I found this "problem" and was concerned about ordering. They explained to me what occurred and the difficulty they had in resolving your problem.

After several communications from you and responses from them, that you did not respond to, in particular asking you for the specific items that were missing and explaining they do not have telephone customer service and you were only calling a message service.

Once they received a response from you that explained which items you were missing, they were shipped the next morning (10/23) and based on the USPS delivery confirmation scan arrived to you on (10/26.) I have to agree with them, this could have been resolved much sooner if you would have taken the following approach.

Set and assumption of foul play, anger, threats and demands and rather assume they want to fix the problem.

Utilize the communication tools provided, as they will get the best response. That is why they are there and in the policies for contact.

Spell out the problem, with specifics (missing items is not fixable without knowing which items)

Wait a reasonable amount of time for a response (as indicated in company policy statements.)

Monitor, read and respond to communication back to you.

Escalate the issue only if the company does not respond (in a reasonable amount of time and according to there published policy) or do respond that they will not fix the issue.

My order went perfectly, and I believe had your initial message or email said I am missing Bandanas X, Y and Z. they would have sent them out right away.

hey dats serious...contact your dealer immediately and find out what route your item has to take in order to arrive to you...

well if its abroad then you will need to wait...
can i know where you purchase it,,
order numner must be private to you okie::)