After 2 trips back to the Francis Francis repair center for an unrelated problem, now the frothing arm completely stopped working after weeks of getting consistantly weaker. I've considered that it might be a blockage of dried milk and tried soaking the arm in soapy hot water, which didn't work. I also tried clearing the hole in the bottom and side of the nozzle, which also had no effect.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Could be the motor, or the actuator arms binding. You will have to remove the cowl cover and observe the arms in action. make sure the connector grommets are present and in good condition. If so , probably motor is overheating and tripping circuit breaker.
Tripping the breaker is usually a bad heating element. You have to check each heating element to determine which element is bad (2 on and X2). Use an ohms meter and check the 2 elements on each boiler for a reading of between 12 and 16 ohms. If no reading that is the bad element. Its in an aluminum boiler so lubricate the end of the bolts(threads) before you try to remove them or they might break.
Our aeroccino worked fine for 2 years and suddenly it didn't made foam anymore. We tried the "inverting trick" without much success. We contacted Nespresso and they suggested switching from regular fresh milk (we used 2%) to UHT milk (harder to find in US) and to use it cold and freshly opened. So we tried that and it works. Hope this solution works for you too
Remove the black plastic outer sleeve of the Frothing Wand (some models have a metal outer sleeve). If done correctly, the “sleeve” has been removed, but the inner wand with red or black washer, is still connected to the machine. 2) The part of the sleeve assembly that you have removed is comprised of 2 pieces, the frothing sleeve and the center piece. The center piece can be seen if you look into the top of the wand. 3) Using a pencil (eraser end), or similar shaped object, push down on the center piece until an audible “click” is heard. The “click” means that the centerpiece is back into the proper position. When in the proper position, the center piece visibly sticks out the bottom of the sleeve about ¼-inch. It looks like a bird beak. 4) Now put the sleeve back on the machine and your machine should be ready to froth again.
As for the milk island, translaltion from the italian solution using google and drying all the parts works
Generally in the case that a FF machine is tripping the GFI it is because the heating element within the boiler is coming in direct contact with the water. By this I mean that the coating on the element has deteriorated or the element itself split apart. This is usually do to a lack of cleaning or descaling. It is the machines defense to trip the breaker to avoid any further issues. As far as I know there is no way to repair this problem except sending it in to a repair center.
Well, to state the obvious, you should call Francis! Francis! at 1-877-854-4141 and ship it to them for repair. It's unlikely you can perform a fix yourself. Have you tried opening the machine up? I got PDFs of diagrams and part lists, which I obtained by calling them at the number quoted above. Good luck! Stephen
kenp, did the repairman check the screen where the chopper is located? If this screen becomes clogged with gunk, water will be restricted going to the center arm and you will either have slow or no roatation. He would of had to remove the lower spray arm, filter and accumulator assy. to get to this. I had one the other day with the exact same problem and the chopper screen was plugged completely. If your dishwasher is not working right, you have 1 year warranty, parts and labor. You have a case for them to come back. Catriver...post back