Question about Toshiba Style Bay DVD-RAM Drive Kit (PA3219U1DV1) DVD Drive

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HI i have a matshita dvd-ram uj-85js ata cd/dvd drive and suddenly its having trouble recognising blank dvd's when i run nero and disk info tools i am getting hardware error and when i try burn the with a dvd i am getting there is no disk loaded in the drive when there is, yet it is reading already burnt dvd data disks just fine. What can i do to solve this problem.

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  • kckaza Jul 20, 2009

    I tried running a cleaner and i also tried using vertabim disks and the problem is still there. Though now when some data dvd's are being read and explorer opens with the layout minute latr the drive will try read the disk and ill get a not responding message in explorer. Yet on another pc the same disks are having no problem

  • kckaza Jul 20, 2009

    herers a more indepth look at my problem since i didnt post to muc info before.
    im having problems with the matshita dvd-am cd/dvd burner. At first it stopped detecting blank dvd's now it seems to be havign trouble reading data dvd's well, Alot of the time 95% it either reads them as blank or if it can read the layout it freezes trying to read any of the data in explorer. the brands of disk im using are tdk and vertabim which are working fine on my other pc's burner.

    Ive checked the driver and is reported that it isnt corrput and it working properlyive also checked for firmware updates and ive used disk tools on nero and most dvd's im getting an unknown disk media and hardware error.(tdk gold dvd-r) I also ran a disc lens cleaner twice through and still no luck.

    I dont get any error msg from windows though either the disk is coming up as blank/freezez when explorer opens and starts scanning the disk or after scanning for a little bit the drive automatically ejects the dvd.

    the drive is empty or the media format is unreadable was the reported error coming back to me and the birmomg software nero says the disks are unkown or there is none inserted when i run disk info tools.

    Just to double check ive deleted and reinstalled the driver, and i tried booting into safemode to see if it was a software conflict and no such luck there.

    im getting Hardware error when i use disk info tools in nero

    when i try to burn i get these errors:
    Error Code: 1003 (or 1004) (from nero when i try to burn)

    CDB: 53 00 00 00 00 00 1F 9A 40 00 00

  • kckaza Jul 20, 2009

    CDB: 53 00 00 00 00 00 1F 9A 40 00 00 00
    SenseKey:03 ASC:57 ASCQ:00

    error processing message 0xc0000013
    (didnt copy and paste all of last bit in previous entry)

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  • 57 Answers

Kckaza -

Get a lens cleaning disc and run it following the instructions. You likely have dust or dirt on the lens which is making it difficult to read the blank DVDs. This is aq common problem that has a simple solution (They run about $10).

Michael

Posted on Jul 15, 2009

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