Question about Maytag Neptune MAH5500B Front Load Washer

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Mold growing inside washer . I have a maytag neptune washer and there is a moldy smell inside the washer all the time. I tried the little "air freshner" things recommended by my repair people, but it doesn't help. My repair folks say I need to replace the rubber ring around the door. Is this correct? I have another friend who has just discarded her machine because she has the same mold problem. Is this an ongoing problem with Maytag front loading washers?

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You can try cleaning it with bleach if that dont work replace the rubber ring

Posted on Jul 15, 2009

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1 Answer

MAH4000AWW- Boot Seal


Friend,
ngfam1 At your service!


It is is normal for the Neptune to have water left in the inner tub after the wash finishes!
I used to have a Neptune and I sold them too!!
I had them change that drain under warranty when it was new and it never stopped the smell or the mold!
After the third repair I threw it in the trash and bought a Speed Queen Commercial grade washer and thats the last one I will ever by!
8 loads a week for 25 years!!!!!!!

****************************************************************
The moldy oder problem is in every Maytag Neptune made!
The Neptune comes new with water in it from the test run!
All the water never gets totally discharged. This is one reason why everyone complains about the moldy, musky or even stinky smell of the Neptune! Every day I have people here asking what too do about the moldy wet smell!
THIS IS SERIOUS!!!!!

I do tell them to run the washer once a week without clothes and with hot water and 1/4 cup of bleach. And then make suer to do only white clothes directly after wards as not to get a drop of beach water on a colored article of clothing!
Then leave the door open after every load when not in use!
That's Maytag!!!!!!!!
GOOD THING WHIRLPOOL JUST BOUGHT THEM OUT LAST YEAR!
Perhaps they will make some good changes!!





Hope this helps and makes you feel a little better as to some water sounds! HOW OLD IS THE WASHER??????

Below I referred you to a great service nation wide!

If none of these tasks remedy the heat problem then here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505

You will be fine
Bless You ngafm1
PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OF

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1 Answer

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Thanks for your suggestion about looking in the lip of the seal. I found one of my three year old granddaughters socks. Also, the seal for very dirty so I mixed a 50% solution and 50% solution of chlorox and used an old towel rag to wipe and wash throughly around the lip seal.

I noted that the aluminum ring inside the washer had also accumulated a lot of dirt. With one hand and fingers I held the wet cholorx towel inside the ring and with the other hand spun the tub around several turns until I had removed all the dirt and grime.

It did have a moldy smell. I'll let you know if this fixed the problem.

dundat45

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