Has a piece of broken needle or chunk of thread jammed into the blades and are not letting them move? If there was a big time thread jam it can actually break one of your blades and you will have to go to a repair man and have the blade replaced.
SOURCE: needle thread breaks while quilting on machine frame
I posted question about top thread breaking when quilting (using walking foot). Finally solved my problem, my solution may help others. Decrease the presser foot tension to nearly 0. Had tried different threads, tension settings, needles. Nothing worked until I adjusted the presser foot tension. Quilting went like a dream, even through seams ect, also worked for attaching binding.
u nead to replace cutter
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