A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The belt on this model series will break if the roller stops spinning or spins with high amount of resistance. Remove the brush roller and check that it will spin freely, if it does not it would need repair or replacement.
When a Dyson DC07 roller brush does not spin, it can only be caused by one of two problems.
The Dyson DC07 uprights use a
clutch mechanism to control the brush spinning when you change the
floor / carpet switch. When the brush doesn't spin, it's caused either by the clutch or roller brush gone bad.
Most other uprights use a belt to spin the roller brush, and if
something is stuck in the roller brush it will cause the belt to break.
Dyson vacuums however will make that awful grinding noise rather then
breaking the belt.
I'll be happy to
walk you through step by step on how to diagnosis this problem and find
out which one of these two parts is bad on your vacuum.
Make sure the vacuum is unplugged. Then turn the vacuum upside down so
that the brushes are facing up. It's easiest if you put the head of the
on top of a bench, or counter top. This is how the vacuum should look:
2. You see on the bottom of the vacuum 3 plastic screws that are
the same color as the vacuum cleaner. If you're vacuum is purple, the
will also be purple. Use a flat head screwdriver, and turn each of the 3
a half of a turn, counter clockwise to loosen then. After each screw has
turned (you don't need to remove the completely, just a half of a turn
simply pull upwards on the bottom plate to remove it.
3. You should now be able to see the roller brush exposed. You'll now
to remove the roller brush. This will take some patience, and some work
to get this brush out of the vacuum. There is a special tool that has
designed to help you get the brush out easier. I would try getting the
first before buying this special tool. The easiest way is to use a flat
screw driver and pry the belt up while pulling up and out on the brush.
some patience and some maneuvering, you'll be able to get the brush out
vacuum. Here's where you should put the flat head screw driver on the
Step 4. Once you get the brush out of the vacuum
cleaner, it's time to test it.
Use your finger tips to hold just the end caps on the very end of the
brush. While holding just the end caps, use your thumbs to try and spin
roller brush. Does the brush spin freely? It should rotate completely
times on each spin. If the brush doesn't spin, or you feel some kind of
resistance to the brush spinning, then this indicates that your roller
gone bad. Here's a picture
of how to test the brush:
the roller brush went bad, then you'll need to purchase a new one.
Here's a direct link to the roller brush your machine uses on our
website GoVacuum.com: http://www.govacuum.com/dysondc07.html
the brush however was able to spin
freely, and it spun multiple times on each spin, this indicates a little more
serious problem of the clutch itself has gone bad. The clutch
is a much longer, more challenging repair to do. There is a very helpful
how to replace the clutch below so that you may follow step by step
on how to change it. It was really helpful for me the first time I did
When the brush stops spinning it can only
be one of these two problems. This clutch mechanism was so
problematic that Dyson removed it on the second series of the DC07
models. I hope that this repair was helpful in diagnosing your
problem. If you have any questions about the diagnosing, or the
clutch change, please feel free to use the Clarification Request form
here on the Fixya repair page. If this was helpful you, please be sure
to rate my repair as helpful by clicking the thumbs up icons.
Step 1. Turn the vacuum upside down so that the brush roller is facing upwards. Unscrew the three screws that I've highlighted in red.
Step 2. Remove the bottom plate after unscrew the three red highlighted screws. Once you remove the bottom plate, you'll have full access to the roller brush and belt area. Remove the roller brush by pulling straight up on the roller brush itself. Discard old belt, and test roller brush to ensure that it spins freely by holding the very end of each side, also called the bearing caps with just your finger tips. Try spinning the brush with your thumbs. The brush should spin several times around with each spin. If you notice the brush doesn't spin at all, or if you feel some resistance when you spin the brush, this means that your bearings are either gone, or will be soon. It may be time to consider a new roller brush at this time.
Step 3. Remove the new Eureka Style R belt from the packaging, and wrap one end around the the metal pin, on the opposite side of the roller brush. This pin is actually the motor shaft that spins the belt, which spins the brush.
Step 4. Wrap the other end of the belt through the side of the roller brush that has the pulley, and use the roller brush to stretch the brush roll back into the agitator housing. Make sure the end caps fit in the housing correctly by making sure there are no gaps between the roller brush housing and the end caps of the roller brush.
Step 5. After reinstalling the roller brush back into the housing with the belt attached, pull the belt forwards towards the brush. The brush should spin when you do this. Make sure that the belt is not pinched underneath of the roller brush or this will cause the belt to break immediately when you turn the vacuum back on.
Step 6. Reinstall the bottom plate, making sure that the little notches on the front end of the bottom plate tucked underneath of the reverse notches on the bottom housing of the vacuum cleaner. Tighten all 3 screws back into the bottom plate. Make sure the vacuum is set to carpet mode, and turn the vacuum on.
If you have any questions about this repair, or if you notice that the roller brush stops when the brushes hit the carpeting, please just use the clarification request form here on the Fixya repair page. I will then be happy to walk you through a little more advanced repair of replacing the clutch in the Eureka SmartVac that controls the rug/floor switch. Most of the time though the belt will be all the vacuum needs.
I hope that this was helpful information to you. If this helped you, please be so kind and rate the repair as helpful by clicking on the thumbs up icons in the top corner of this repair.
there is a blockage behind the roller brush remove the roller plate and the roller and check the inlet hose for a blockage also remove the bag and chek the inlet to the bag for some type of obstruction. Don the Vacuum Doctor Alb, N.M.