Question about Umax Astra 2000P Flatbed Scanner

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How to clean scanner to remove yellow vertical bands at margins

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Posted on Aug 22, 2009

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Why am I getting vertical Yellow lines on my printing?


It sounds like the laser drum is damaged and not collecting toner correctly. First try cleaning the paper path with laser cleaning paper. If that doesn't sort the problem replace the drums.

Aug 09, 2014 | Ricoh Aficio SP C811DN-DL Printer

1 Answer

Vertical black line on scans or copies;


Hello James,

Please click Vertical Bands Lines or Streaks in Copies Faxes or Scans to access the troubleshooting steps that should resolve the issue.

Mar 03, 2014 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Epson pro wp4540 printer is spraying a band of yellow ink down the page


remove cartidge- using a flashlight look at its "seat " in printer- sounds like you have a dust bunny- clean with q-tip

Dec 22, 2013 | Epson Workforce Pro Wp-4540 All-in-one...

1 Answer

Wide black vertical bands on copies


Remove scanner glass, refix CCD cable & try. If problem persists replace CCD ribbon cable..
CCD snap shot:

1_28_2013_5_46_42_pm.jpg

Jan 28, 2013 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

I get a thick vertical black line/margin down the entire page when i scan on my SX115


Please make sure the scanner flatbed is clean.
You can also try to copy and see if it happens on copying.
If it does, then your printer needs servicing.

Dec 04, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

My scanner copies have a vertical yellow streak covering half the page. What can I do to solve the problem ?


Lines or Banding Within the Image

If the scanner is generating lines or banding within the image during preview and/or scan, below is a list of possible solutions.

Horizontal Lines: If the lines run horizontally throughout the image, it is almost definitely interference of some kind. First thing to try is reverse the cable (Astra series only, except for 2400S), trying with and without termination as well. It could also be the SCSI card itself that is causing the interference. Try reseating it in a different slot, away from other cards. Try moving the scanner itself to another location, farther away from computer components such as monitors and CPUs. If none of that works, search for the file ?prescan.dib? on the hard disk and delete it, then try the scan again. If that still doesn?t work, follow the clean uninstall and safe mode install of our software. If these troubleshooting steps do not work, it could be a physical defect within the cable that?s generating extra interference, and the cable should be replaced. If the cable has been replaced already, it may be the UDS-IS11 itself generating the interference from being defective. Replace it.

Vertical Lines: If the lines run vertically throughout the image, it is probably a hardware problem, most likely with the scanner itself. However, follow the cable-reversing instructions above, remove the ?prescan.dib? file, and try the scan again. Often, if they are thin lines they are from dust within the optics. Open the case and blow out the dust with compressed air.

Nov 25, 2010 | Umax Astra 2100U Flatbed Scanner

1 Answer

A yellow vertical line on the copy, which now takes half the page.


What causes the lines in an image?

Lines or Banding Within the Image

If the scanner is generating lines or banding within the image during preview and/or scan, below is a list of possible solutions.

Horizontal Lines: If the lines run horizontally throughout the image, it is almost definitely interference of some kind. First thing to try is reverse the cable (Astra series only, except for 2400S), trying with and without termination as well. It could also be the SCSI card itself that is causing the interference. Try reseating it in a different slot, away from other cards. Try moving the scanner itself to another location, farther away from computer components such as monitors and CPUs. If none of that works, search for the file ?prescan.dib? on the hard disk and delete it, then try the scan again. If that still doesn?t work, follow the clean uninstall and safe mode install of our software. If these troubleshooting steps do not work, it could be a physical defect within the cable that?s generating extra interference, and the cable should be replaced. If the cable has been replaced already, it may be the UDS-IS11 itself generating the interference from being defective. Replace it.

Vertical Lines: If the lines run vertically throughout the image, it is probably a hardware problem, most likely with the scanner itself. However, follow the cable-reversing instructions above, remove the ?prescan.dib? file, and try the scan again. Often, if they are thin lines they are from dust within the optics. Open the case and blow out the dust with compressed air.

Nov 25, 2010 | Umax Astra 2100U Flatbed Scanner

1 Answer

I'm getting a color line going down the page on my pictures and the quality of the picture is no good


IssueWhen you copy, fax, or scan an original, the resulting output contains vertical bands, lines, or streaks in one or more colors.When you print the original, the output is normal. Figure 1: Sample output with vertical white or black linesc01892760.gif Figure 2: Sample output with vertical colored bands or linesc01892761.gif
NOTE: This article does not apply to most PSC products, to the Photosmart C6100 or C7200 series, or to the Photosmart Premium C309a and C309c All-in-Ones.If you are using a PSC product other than the PSC 2400 or 2500 series All-in-Ones, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01887564) (in English).If you are using a Photosmart Premium C6100 or C7200 series All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c00899181) (in English). If you are using a Photosmart Premium C309a or C309c All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01622189) (in English). Solution one: Reset the All-in-One If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product.
  1. Make sure the product is powered on, and then disconnect the power cord from the product.
  2. Disconnect the USB cable from the product, and then disconnect it from the computer.
  3. Reconnect the USB cable to the computer, and then reconnect it securely to the product.
  4. Disconnect the power cord from the wall outlet, and then reconnect it to the wall outlet.
  5. Reconnect the power cord to the product.
  6. Press the Power button (c01892763.gif ) to turn on the product.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , see the next solution.
Solution two: Clean the All-in-One and print a blank copy If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the All-in-One. Before you begin, gather the following materials:
  • Several clean, soft, lint-free cloths
  • Mild glass cleaner
Step one: Clean the scanner glass and lid
  1. Press the Power button (c01892763.gif ) to turn off the product, and then disconnect the power cord from the product.
  2. Open the scanner lid. Figure 3: Open the scanner lidc01893292.gif
  3. Spray a clean, soft, lint-free cloth with mild glass cleaner.
  4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth. Figure 4: Scanner glassc01893293.gif Figure 5: Scanner lidc01893294.gif
  5. Dry the scanner glass thoroughly with a clean, dry cloth, or chamois to prevent spotting, and then dry the white underside of the scanner lid.
  6. Close the scanner lid.
  7. Reconnect the power cord to the back of the product, and then press the Power or Start button (c01892763.gif ) to turn on the product.
Step two: Make a blank copy
  1. Remove any originals from the scanner glass.
  2. Load plain white paper in the input tray.
  3. Press Start Copy Black to make a blank copy.
If the copy is clean, there is no need to continue troubleshooting.If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. See the next solution. Solution three: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product. Causes
  • Static interference
  • Loose USB cable or power cord connection
  • Fingerprints, smudges, lint, or dust on the scanner glass
  • Dirt or debris on the scanner lid
  • Scratched or damaged scanner glass
  • Poor internal connections
  • Dirt or debris inside the product
  • Damaged or faulty scanner bulb or parts

Jan 27, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Colored Vertical Lines when ADF Scanning


the scanner system using ADF is not the same as in using from the platen glass, (CIS usually called contact image sensor) reads your document and sends the info to be printed, chances are your CIS assembly could be dirty and have some dirt on its surface, try opening this area on the top of ADF and clean with a moistened cloth, especially the affeced left margin, it should work!

Jul 14, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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