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Dlink router, Dell laptop - no connectivity - won't renew IP

I have a Dell laptop and a Dlink router DIR 615. My laptop was working fine up until 2 days ago. PC which is directly connected to router still working fine. Laptop started occassionally not connecting to Verizon.net; but if I typed in msn.com it would connect. Then nothing would work. Then I got the yellow triangle with the exclamation mark and a message 'Limited or no connectivity'. It looks as if I have network availability - little green bars in lower right corner. So I ran the "repair" utility. Tells me 'cannot renew IP address. Contact network administrator' (me!) I ran the NETSH reset stuff from a command prompt. I shut down my router and rebooted. I've shut down both computers, ad nauseum. Turned off my firewall. Tried a winsocket fix. Tried a system restore to a good working date. NOTHING is working. I am totally stumped. Really aggravating. Can anybody shed some light on this. Alot of people are having this problem...is it little green men? HELP!!!

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  • chriso717 Jul 16, 2009

    Thank you for this. OK last night after I posted this I reset both the router and the modem. I held the reset button with power on for several seconds. Then on the router the little light that looks like a globe went yellow. It stayed like that for quite a while. Then I actually unplugged the router and plugged it back in. Didn't wait 10 to 15 minutes tho (so I'll try that tonight). When I plugged the router back in, it lit up all green. So was the modem. I had also at the same time shut down the pc and the laptop. I powered everything back up and of course the router had been reset to factory (no security - no SSID). I had internet on both pc and laptop at this point. I put the security stuff back on my network (SSID, network key etc) and then WHAM-O the laptop is back to not renewing the IP and no connectivity. I am really frustrated and annoyed by this. DLink's website is hopeless (helpless??). I'm gonna try the longer cold reboot tonight. But I have a feeling it's gonna be the same deal - I'll get internet if I go public with the network - if I try to put security on it, I'll be back to square one. Darn IT!!!!! Thank you, though!!!! I'll post back with what happens.

  • chriso717 Jul 16, 2009

    Oh gee. I want to say a big THANK YOU for this. The cold reboot is EXACTLY what worked. This problem IS solved. I am up and functioning. Thank you so MUCH. This was so helpful. I did exactly what you said. I unplugged the router for at least 15 minutes. Then I plugged it in and just let it sit for about 1/2 hour. Then I tried my laptop. IP address is back to normal and I logged right into the internet. WOW. Thanks again. Sheesh!!!

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Resetting netsh was a good start. I would suggest starting with pulling the power on the router for about 5 to 10 minutes and then plugging it back in. give it a couple of minutes to reconnect to the modem and then try connecting to it again wirelessly. I had an issue with my dlink gigabit that stumped me and a cold reboot was the only thing that worked

Posted on Jul 15, 2009

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