Question about Creative Labs Creative Technology Zen MP3 Player

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Creative zen mp3 player won't turn on. already tried resetting

Creative zen mp3 player won't turn on. It was at full battery power when this happened. Tried resetting, didn't do anything, still won't turn on. Computer won't even recognize it when i plug it in, mp3 won't charge either. Can I send it back for a new one?

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Mine did exactly the same and i thought it was dead, but when u are reseting it keep it plugged into the computer while reseting it and it should turn on. It worked for mines anyway.

Posted on Jul 15, 2009

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I do not know about your warranty - call or e-mail support. If your computer no longer recognizes it it is dead - sorry.

Posted on Jul 15, 2009

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My mp3 player turned black randomly and wont turn back on HELP.

Posted on Jul 30, 2009

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3. When the player displays the Creative logo, release the Play button.



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