My kids were playing around the PC and the mouse fell to the ground which resulted in the wheel being knocked to the left and is rubbing against the frame. The future status of my children's 'behinds' depends upon me fixing this or not. For their sake, could you tell me how to open up the G7. I removed a hidden screw under the information sticker but it looks like I would need to pry up at a certain point where it might be fastened by a tab. I tried lightly at a couple of places but am leary to apply any real pressure.Thanks any help.
I found this post while browsing for G7 parts.. The G7 has 5 screws on the bottom, one beneath the serial number/part number sticker (theres a cross **** covering it), one beneath the front sliding pad sticker (gently peel it up, making sure to get the sticky to come with the pad or you're gonna have to glue it back), and two beneath the rear sliding pad sticker. Once those are off you can gently pry the mouse apart.
I hope anyone else who needs this finds this answer helpful .
Hi Don't spank the kids but try this.The opposite side of the wheel is where the tab most likely will be after the screw is removed.There may be tabs on the sides.BE BRAVE and use a little force with plastic knife wedged at the points mentioned and lift the top cover over the wheel opening-note that at the wheel side there may be two prongs that fit into slots--so lift back side and pull out backwards the top half.Take your time and easy does it.Hope the place where the wheel sits is not broken You can do it Hope this helps Also while inside clean the places the ball makes contact-remove the dirt.--Jay
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As your PC is new, it's likely you have an optical mouse. Sometimes they are unable to sense movement on certain surfaces (glass, pure white paper etc). Try putting something under it - magazines or newsprint normally works well.
I have a Logitech cordless mouse but had a problem recently. It fell on the ground and the batteries fell out. Put them back in, the mouse came back on but didn't work. Pushed the button on the mouse several times, no luck. The light at the receiver was always blinking whenever I pushed the button on the mouse, so I assumed that should work. After a few tries, I ended up pushing the button at the receiver and low and behold, the mouse was working again. Have been using this mouse for years, had that problem only one.
It's possible the Firefly remote is interfering. It's also possible the mouse is going bad (G7s have been around for a while). I'd contact Logitech and see what they can do for you - their warranty support for mice is terrific.
Because you don't list what model Logitech cordless mouse you have, look in this list to see if yours is on it. If it is, click on the link and download and install the driver. This
download has the latest drivers and SetPoint software for Logitech
cordless, wireless and Bluetooth pointing devices (mouse). http://www.softwarepatch.com/utilities/logisetpoint-dl.html Specifically
the mouse driver is for the following models:
Anywhere Mouse MX
Cordless Mini Optical Mouse
Cordless Optical Mouse
Cordless Optical TrackMan
Cordless TrackMan Optical
Cordless TrackMan Wheel
G1 Optical Mouse
G3 Laser Mouse
G5 Laser Mouse
G500 Gaming Mouse
G7 Laser Cordless Mouse
G9 Laser Mouse
G9x Laser Mouse
LX3 Plus Laser
MX 610 Left-Hand
Performance Mouse MX
I hope this helps and good luck! Please remember to vote and leave a testimonial.
Acting on advice from another FixYa string, we blew out the mouse and dock several times with canned air. It performed slightly better, but then as we continued to use the mouse it suddenly cleared and is working almost 100% now.
From reading earlier strings, I'm wondering why Logitech (in its product material received on purchase) doesn't recommend this as periodic maintenance for the mouse?
This is a well documented problem with the G7. Which sucks b/c this is the best mouse I've ever used. Thankfully though the problem appears to be the battery contacts on the inside of the mouse just get pushed back with changing the batteries. Solutions I've read about is putting a few layers of tape on the back of the battery to push the battery further forward agaisnt the rear stop. A drop of solder on each of the battery contacts would also do the trick, but getting the solder to stick is a trick. (If you try this, it is very bad to heat up a battery with a soldering iron, so be extremely careful). A better solution is to take the mouse apart, a brief overview of disembly can be found here,
Although since I didn't have teflon tape laying around...if you have used the mouse enough or just push a bit on the pads, you can see the outline of the screw holes, and just cut through the pad w/ an exacto knife. The one under the label already had scored lines which made that one easy. Once the cover is off I just used the tip of the exacto knife to pry the contacts out a bit more (remove the battery before disembling), cleaned the scroll wheel off, and put the mouse back together. Works like new so far, which is good b/c from what I've heard Logitech isn't very good about replacing the mice w/o a recipt (which I think I lost after a week, nevermind 3 years).
Same Problem, use canned air to clean it. bash the button a few times. seems to help for a while. Dont bash it to hard or you'll break it. love the mouse but this is a crappy issue within 3 months of use. in a clean environment.