Question about Konica Minolta bizhub C351 All-In-One Laser Printer

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Keep getting paper jams in the bizhub c351 on the left side

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Were is getting jam
in the hot section in the middle door or just when is coming out from trey

Posted on Aug 30, 2009

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Posted on Jan 02, 2017

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Jan 08, 2010 | Konica Minolta bizhub C351 All-In-One...

1 Answer

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The extra side tray feed was way out of alignment. It must have been kicked or bumped and the motor was not lining up to the feed so the paper was not getting picked up. There are two metal anchors on either side of the tray, they were adjusted. The c351 had to be reset after the repair, like rebooting a computer.

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One is that the fold and staple option only works on 8.5 x 11 sized paper, thus printing onto a 11x17 spread and then folding. If letter paper is not selected, that will grey it out.

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