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On the front there are feet of the machine one or both are adjustable with a dislock nut you can unscrew and machine leveling care afterwards to tighten the lock nuts together well, and if you've just bought it, you are sure that the transport screws in the machine stuck ??
Did you set the back feet before leveling? On most units to set and lock the back feet you need to pull the top towards you so that the back is raised off the floor, then set it down again, this will release the feet and lock then down. The you level the two front feet. After this is done you must make sure your load is balanced. Distribute the items as evenly as you can in the tub. Once it gets to the spin cycle if its walking or shaking a lot, stop it and redistribute the items more evenly in the tub. Also try not to overload the unit or combining many heavy items with few light ones. If this is a new machine, did you remove the shipping locks from the back before using it? They have plastic strips attached to them, make sure they have all been removed, as well as any shipping bolts.
did you level the unit first as per owners manual, then after its level did you turn the "jamb huts" on the legs with a 9/16" open ended wrench above the feet up against the cabinet bottom?,if you dont do this step the vibration in spin will turn the legs again and un-level the unit
it may be level but if the feet are not adjusted to be tight to the floor this will cause it to walk so try adjusting the feet then lock the locking nut I am sure you will find 2 that are not adjusted tight enough.
make sure you loads are balanced, put heaviest clothes in first... if you can rock it by hand then the legs are not adjusted properly. If you stand 2 feet away from front of machine, jump up and down and see it move the floor is soft and you need 2 sheets of plywood to make 1 1/2 inches put under the machine
dear sir/mam please check the floor level of your washer by using the spirit level,if there is difference please adjust the level by screwing the legs of the washer,then vibration will be stopped.
I have the same Duet that vibrates heavily during spin cycle. Leveled the unit with no success (our unit is mounted on the high base). Long story short, I went to Lowes and purchased a package of 4"X5" self stick foam rubber pads called Grippers by Wasman Consumer Group and paid a low price of $3.50. Since the washer walked forward, I cut one of the two Pads in the package in half, removed the sticky side paper protector and centered a half, sticky side to washer pad, to each front washer pad. The problem was solved.
I made sure the round floor pads of the washer were tight and the unit was level before attaching the Grippers. Hope this helps.
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