Question about Sony Cyber-shot DSC-H50 Digital Camera

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Zoom lens will not open - camera will not open

Lens will not open when camera turned on . Just says turn camera off and then turn on again

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Drop the camera onto a carpeted floor from about a foot and a half to two feet. I did this once when my DSC-H50 had the same problem and it immediatly began to work again. It landed just on the fron edge of the cylinder around the edge. I left the lens cap on. Many people have had this same problem with other sony models and it works well for them as well. I know it sounds far fetched which is why I am including this link: http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscp200_question.html?qid=3653

That is where i found the information to fix the same problem you are experiencing.

Posted on Jul 20, 2009

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Posted on Jan 02, 2017

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If you have some skills, you can open the camera and cline your zoom lens with toothbrush and compressed air. Try to separate zoom lens from the electric motor. usually is 2 or 3 screws. You will see a lot of sand inside the camera and lens. And next time when you will go to the beach, you will take more care about your camera.
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I brought my cybershot 7.2 to the beach, and stupid me did not have it in a proper camera case, and I am sure that a grain or two of sand got into the zoom lens. I used a sewing needle to no avail to try to probe this out, and in the end all I did was use my fingernail to help pull the zoom lens out, when turning the camera on, this worked perfectly after a few try's and the camera is now functioning as good as new.

The grain(s) of sand were obviously preventing the motor from opening the zoom lens.

Hope this helps.

Steve

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I then sent it back on warranty and they replaced the lens assembly as well as the mode dial knob etc.
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try these:-
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3 Answers

It wont turn on, And the zoom is extended.


I had exactly the same problem. Lens stayed open, when powered on you get three beeps and nothing. I found when I pulled the lens out a little harder it gave a little click. When I powered on it worked perfectly.

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