Question about Microsoft HannsG HU171D 17" LCD Monitor

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Hanns-g turn it on and it goes bright white only no reponse from other buttons.

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  • brianw001 Nov 13, 2008

    I have the same problem and I don't know of anyone who services this monitor. When I look online they only warranty it for 30 day? Has anyone found out anthing elase about this monitor mine is less than one year old.

  • kjonas Jan 09, 2009

    I have the same problem. I turn the monitor on, it goes white, then black and acts like it's on stand-by. I've tried inspecting the cables, hooking the monitor up to different computers, but nothing works.



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I have the same problem. I have tried connecting it to another computer and it is still show the white screen.

Posted on Jan 23, 2008


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Hanns star hu171 I have two and both of them only show a white screen when on

Hook a spare monitor to the computer, if okay! hanns star are the problem, but if the spare shows the same symptom, the Video Graphics Card in the computer is the issue. If computer okay! change the video cord from the computer to the monitor if possible just to verify.

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My Hanns.g monitor 1080P HDM1 has a power problem, when it's turned on either by the power switch or when it's activated by the keyboard, it flashes on & off several times & then goes off, playing...

nfleurat, If nothing wrong with the "on"/"off" switch, then must be the "switch-mode-power-supply"/"CCFL inverter supply" circuit card inside of unit. Look for a possible "thermally intermittant solder connection" and then resolder it. Also, inspect unit for possible "swollen" electrolytic filter capacitors on power supply board. Read more of my responses to other owners in my FIXYA profiles for more options you can use to solve your LCD display problem. 12fixlouie aka louie12fix Good luck on the repair.

Jan 05, 2010 | Hanns.G Corporation Computers & Internet

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Help make speakers work

raggedyan184 -

You can find the driver for your monitor here:

(You will have to enter in the numbers shown above the "Download" button in order to download, security measure for the site)

The following instructions (from the site) are also listed for installation:

Step-by-step guide for install HANNS.G HU171D driver.

1. Download file for HANNS.G HU171D from our site, save it on your computer and unzip.

2. Connect your HANNS.G HU171D to computer.

3. Right click on My computer and click Properties. Go to Hardware tab. Click to Device Manager button.

4. Find your new HANNS.G HU171D on Lcd monitors category double click on device and press Reinstall Driver button.

5. Select Install from specific location, check Include this location and click Browse button to select the Hanns.gdriver click Next button to continue and click Finish button to finish installation.

6. After this procedure you should see new HANNS.G HU171D in Lcd monitors inside device manager.

Hope this helps!

-- RT

PS - If this was useful, don't forget to vote!

Sep 08, 2009 | Microsoft HannsG HU171D 17" LCD Monitor

1 Answer

Monitor dims on a black background hanns G 28

Go into monitor settings and turn "off" X-Contrast. X-Contrast will auto change contrast when backgrounds darkens. However, adjust manually the Brightness and Contrast settings to compensate.

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I have the White Screen of Death

Try pressing the reset button underneath the antenna and if this doesn't help, then you'll need to have the LCD display replaced.

- Jim

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Sounds like one of your florescent tubes have died. THe power circuit is trying to start it but fails then shuts down

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Monitor Brightness adjustment

*right click your mouse

*properties setting open

*then select setting

*adjust your monitor colour!

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just turn of the player pressing the power button for 15 seconds, then turn the hold button on and off; turn it on and it's ready to continue watching

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Monitor displays white screen when connected and powered.

Does the OSD settings menu work or (say, contrast) controls work? It could be a control circuit that somehow gets as far as switching the backlight on but can't get the video detection or further (resolution data interchange, etc.) stuff going. There might be a reset jumper for that somewhere in the monitor, or via holding Power for a few seconds, or a Power/brightness-down combo.

Without going to open it up for reset and test connections; there might be a utility (if you can borrow another monitor to get it going) supplied with the monitor to provide settings for it from the PC end! Wacky, but true.

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