Question about Microsoft Xbox 360 Pro System Console

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My xbox 360 wont play discs - keeps repeating open tray.

My xbox 360 out of nowhere quit playing discs and keeps telling me to open the tray, once I open the tray it says reading and then asks me again If I want to open the tray

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Call microsoft at 1-800-4-MYXBOX

Posted on Jul 15, 2009

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1 Answer

Got a xbox 360 and i put a game in then it tells me to open tray so i open then close then tells me to open again and it just keep doing that i cant play anything


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.




Click here to download repair guide

Dec 24, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont read disc any games at all just keeps saing open tray but will play demo,s


try to clean your laser eye with a dvd cleaner disc. If that doesnt work, you have a bad disc drive.

Dec 08, 2010 | Microsoft Xbox 360 Console

1 Answer

I put game disc into xbox it wont play but keeps telling me to open tray


its an error, it sounds silly but put the disk in and when it says reading hit the xbox on the vents by the harddrive. if this doesn't work try a few other games, once one works put the one you originally wanted to play back in.

Dec 27, 2009 | Microsoft Xbox 360 Console

1 Answer

I have a xbox 360 but it says i cant play any xbox 360 games


if it says " disc is unreadable" then u have to clean it, then restart ur console. and that happens to me all the time. just keep opening and closing ur disc tray untill it works. thats's what i do with modern warfare 2

Sep 25, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox always says open tray and close tray, it wont play my games, no red ring


The disc tray is messing up. The same thing is happening with my 360. Here are two different suggestions:

  • Put the disc in the 360, and then turn the console off. Turn it back on, and it might start playing the game for you. This has worked for me a few times.

  • Call Microsoft's Support line (I think it's 1-800-MY-XBOX in the US), and tell them about it. If your console is within warranty, they should repair it for you, free of charge.

Sep 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Games wont play


Check if theres anything blocking the disc drive.If that doesn't work each game has a warranty.

Jun 26, 2009 | Microsoft Xbox 360 Console

1 Answer

My 360 console wont read any disc and say open tray even when i put in a disc that i know plays


try switching the way the 360 is setting! try standind it upright then try the game, then set it down and try the, repeat

Jun 20, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at alexswierenga@yahoo.com ty

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

XBox 360 disc tray open


i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

Apr 28, 2009 | Microsoft Xbox 360 Arcade

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