Question about ViewSonic V38R-03 Pocket PC

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Viewsonic 38r -03 pda

Hi there,
I hope you can help. I bought a viewsonic 38r-03 from the states and had it shipped to the UK as it was half the price of buying it here. I tired to connect it to my dell lap top which is running windows xp with service pack 2. The viewsonic is running windows mobile 2003 second edition. version 4.21.1088. When I connect using the usb connector a little bubble appears in the bottom righgt saying new hardware and give the correct description and then goes on the request the cd for the hardware. I have one companion cd which has activesync on it (which i have installed already and updated). when i load the cd it says it cannot find the required files. This leads me to my next problem as the activesync does not show any connection. I have used pocketmac on my mac to connect it and it works fine but i need connection on my dell as my job requires certain software which is only compatible with ms and outlook 2002 or up. I hope this gives you enough to go on. Look forward to hearing from you.

All the best


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Re: Viewsonic 38r -03 pda

I need CD to install compatibility with window vista

Posted on Jan 14, 2008

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Repair switch of viewsonic pocket pc v36

Very carefully. I only would do it after you have verified the warranty is expired per Viewsonic. If it is OOW, then you can call them for a service manual that contains schematics, troubleshooting flowcharts, etc.

Feb 16, 2010 | ViewSonic V36 Pocket PC

1 Answer

Don't have a manual or disc to load program on to my pc

I found the manual for the ViewSonic V37 Pocket PC
I uploaded a copy here:
It is 3.37MB

Hope this helps!

Jan 02, 2009 | ViewSonic V37 Pocket PC

1 Answer

Wireless configuration tab disappeared

Did you install some third party connection software, like Juniper /Funk Odyssey? I found that software would get rid of that tab. Uninstall it, and the tab will return.

Oct 24, 2007 | ViewSonic V37 Pocket PC

1 Answer

Sync problem

I had this problem recently when my battery died and I've had it in the past.  What you need to do is connect your mobile device, know the name of your device, disconnect the device, press file and go down to mobile devices selecting the one you want to not make a guest, finally you hit file again go down to delete partnership and go through the few pages accepting what it says and you should be all set.  Hope this fixes it.


Oct 14, 2007 | ViewSonic V36 Pocket PC

1 Answer

ActiveSync Trouble

Hi I had the same error/problem. What version of Active Synch are you using. You may meed to go to Microsoft Mobile site and download the latest verison of Active Synch. This should fix the problem. If you need further help, email me and we can do a go to meeting and i will help you troubleshoot the problem further. I use my PDA for everythin, and I know how frustrating it can be. Here is my email Have a gret day.

May 09, 2007 | ViewSonic V36 Pocket PC

3 Answers

Start Up Problem

Ok Here is the REAL way to fix this: Most people dont think the V36 - V37 neet to be put back to " out of the box " settings, SO....

1. Turn off the main switch ( behind the battery door V36 ) (ON OFF on the bottom, back V37 )

2. Remove the battery V36 no need V37

3. Heres the one everyone overlooks REMOVE ANY STORAGE CARDS

4. Give it about five min to sit


6. Turn on the power switch

7. Wait for the unit to start, go through the start up instructions on your unit.

8. VERY IMPORTANT: This sucks, you have to clear and re-format your storage card there may be something there that is conflicting with your unit, I know this sucks, I know, but move any files you want to keep, picts, documents, excel files etc to your PC or Laptop for safe keeping, DO NOT KEEP BACK UP FILES OR PROGRAMS INSTALLED HERE, they can cause problems. Once you re-format your card move your files back to your storage card, if the problem happens again then its a file you may have saved so at this point clear the card of ALL files start at number 1 and when you get back to 9 everything should work just fine.

9. You are ready to start over, install first any patch files for the folding keyboard, keyboard drivers or IO card drivers first, that will insure they will work, if you start installing other programs they may write files to your unit that will prevent them from installing correctly.

10. Install your reformatted storage card and start re-installing your software.

I hope this helps, I have owned the V35, V36 and V37 Viewsonic Pocket PC's and have had my fair share of problems with them but nothing that cant be fixed somehow and no more than any other Pocket PC's out there.


Apr 10, 2007 | ViewSonic V36 Pocket PC

3 Answers

Changing the language

Hi, Pocket PC's have Windows OS installed on them. As with computers, you woun't find any option to change the language of the operating system. Your computer comes with english Windows, and however you try, it woun't be an option to change the language of the whole OS. It is the same with PDA's. But even harder than that, each PDA comes with a specific Windows, altrought it is the same version to other PDA's it has some specific things to each model. You can't install a Windows made for HP Ipaq to a Dell PDA because it will simply not work. Also, the language wich is skipped with a PDA is not to be changed. The producing company will consider this ilegal in some cases. I don't know why but they simply woun't want to change the language for you. However, there some triks to do that your self. To change a language means to change the whole operating system installed in the ROM memory. But like I said, the producers woun't simply allow that, and when you will try to install a diferent language ROM on the PDA it will give you some errors. I know of some ways to deal with this, but it works only for HP PDA's. It will be risky to try it on your own PDA. Also it is a fairly complicated process, involving hexazecimal editing and decompiling a ROM image. The simplest thing you can do is to go to a service center (other that viewsonic's one or major service facilities) and ask them to do that for you.

Mar 04, 2007 | ViewSonic V35 Pocket PC

1 Answer

Fixed white block on the top title bar

This is clearly a hardware fault in the actual lcd display or the connector to the mainboard. the stylus function are controlled by the touchpad, it is mounted separated from the actual lcd display (on top of it) and connected with another set of wires to the mainboard. Most probably your problem can't be solved. However, try to take it to a service to have it checked, especially the connectors between the lcd and mainboard.

Dec 27, 2006 | ViewSonic V37 Pocket PC

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