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Re: I never received my order but I received my bill or...
Contact the retailer that you made the order with and inform them that the order has not been delivered and depending on the terms of sale you may get a refund or replacement item
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Examine the return policy. Take a look at any indication of what they do if out of a particular item.
Contact the support and/or billing department.
You have said they sent the wrong item. Check your original order to confirm you entered the correct order number for the item. If you have been ordering items from several businesses, make sure you are talking to the right party.
Have at hand your confirmation number and/or receipt and your order information and the date of the transaction. Keep the originals for your own reference in the future in a nice little folder you will be able to find until all this is settled.
If you see a charge on your credit card from Amazon Prime, the first question I have is did you order something from them? If you did, have you received it? If you didn't, there are a couple of things to do. First I would call Amazon Prime, here is the customer service contact page off their website. www.amazon.ca/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=915404
call them and make sure the item on your credit card statement was not ordered by you or someone in your family, Christmas is around the corner. There should be a reference number on your statement to track the purchase transaction. Talk to them. If you didn't do the transaction they should know, they will be able to see if this seller is putting through a lot of fraudulent credit card purchases and if so shut them down. The next thing you will then have to do is call your credit card company and tell them your card information has been compromised. Check to ensure no other fraudulent transactions have been completed. The credit card company will have to cancel your card and send you a replacement, which will probably take 2 weeks to receive. The 1 800 number for the credit card customer service will be on the back of the card.
Good luck
call your bank and give them the reference number. Ask them how your order was shipped [ post office, fedex, amazon etc.] and what is the "tracking number".
You don't owe FixYa anything since you neither ordered anything from us nor did we bill you for anything. Please contact the vendor with whom you placed the order.
first that there is no data that pusite Ponna that nobody can see you already are a personal thing and the other is trying to call the company and that you allude norton
Please check to the store where she ordered and get the delivery receipt number because that will be your reference. If they use a courier ask them what courier and when they deliver. After knowing the courier call the courier if they receive such information about the delivery.
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