Question about Epson Stylus C40UX InkJet Printer

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Black ink Hiya, My printer has been stood for a couple of months, and now it wont print black at all. The colours all come out fine, but nothing from the black. I have tried cleaning the printer heads and changing the cartridge, I even ran some windowlene through from an old cartridge (recommended on another site). Does anyone have any ideas? Thanx

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Re: Black ink

Leanne83 and jzig - I presume your problems are solved by now. If not, please respond with a new comment.

Are you confident the new cartridge is full and in-date? Can you confirm that the old cartridge was not removed until immediately before the new cartridge was installed. Did you remove the yellow tape from the new cartridge before you installed it? Was the black cartridge change properly completed such that an ink charging cycle occurred. Have you carried out any head cleaning cycles? If not, do it. Have you done a nozzle check print? If not, do it. Any sign of black ink? Yes, but not perfect? If so do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat.

If you have already done lots of head cleans with no result, and you're SURE you have a good ink cartridge properly installed, then you can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try up to 3 head clean/nozzle checks again. If still nothing, post a new comment with full details of what you have done and the results.

Posted on Feb 27, 2009

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