Question about Microsoft DA900013 Keyboard

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I have a microsoft keyboard 3000 and the receiver does not have a light on it and it is plugged in and the keyboard and mouse both do not work, need some help

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Verify the USB connection is plugged into the computer from the reciever, and if so try plugging into another USB port and see if that works. The power for the reciever is drawn from the USB port and not the PS/2 port

Posted on Jul 14, 2009

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My Microsoft wireless mobile mouse 3000 isn't responding, both the lights are on (the receiver and mouse) but its not tracking on my laptop screen. I tried re-syncing it buy not luck. I also tried...


Make sure there is nothing touching the trackpad on the laptop, as that will stop the mouse functioning correctly.

You could also try attaching the receiver to a different USB port on the laptop, to make sure it isnt a dead USB port.

Lastly, you could try downloading and re-installing the drivers from http://support.microsoft.com/kb/258785

Aug 22, 2011 | Microsoft Wireless Mobile Mouse 3000

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USB light for microsoft 3000 wireless keyboard/mouse not turning on. Keyboard and mouse not responding at all. Tried everything I could think of.


Go to Microsoft/help/support.com and you should find a solution. Sounds like you don't have the right hardware or a bad software pack. Also make sure the computer recognizes it. Try another keyboard if you have access to one. You'll probably have to go to another computer to get instructions and print then out and maybe you can do it with a mouse if it works and another keyboard doesn't work. If you can get another keyboard to work and download the drivers for the 3000 make sure the 3000 is plugged into the computer when you download the driver for the 3000.. They do have downloads for the 3000 I just went and looked and the last keyboard I had was a 3000 and I downloaded files from Microsoft. Hope this cures your Microsoft headache; dhgill1949

Jun 04, 2011 | Microsoft Wireless Desktop 3000 Keyboard

1 Answer

I have microsoft wireless mobile mouse 3000, the usb itself works but the mouse however doesnt even when i change new batteries, i tried reset the mouse but the lighting part appears black..help?


There are several different methods in resolving this issue. Before you perform these methods, make sure that the battery of your cordless mouse is fresh. Then, try this first method..
Method 1: Resynchronize your device with the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or the keyboard with the receiver, follow these steps.
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device

mongkey_1.jpg
Method 2: Install the latest software loadTOCNode(2, 'moreinformation'); Download and install the latest Microsoft IntelliPoint and/or IntelliType software. For more information, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/download/download.aspx?category

I hope these works for you. Should you need the other methods, kindly reply for follow up. Good Luck!
Mongkey
"Understanding explains better..."

Jan 30, 2011 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Microsoft Notebook optical mouse 3000 not working


Have you tried changing the port in which the USB wireless receiver is plugged?

Or is the receiver internal to the notebook?

If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.

If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.

If that's the case, try plugging another USB device into the machine and see if it works properly.

If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.

I hope I was able to help you. Good luck!

Aug 08, 2009 | Microsoft Wireless Notebook Optical Mouse...

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