Question about NorStar M7324 Telephone

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The phone rings once then goes to voicemail. How

The phone rings once then goes to voicemail. How do I change the number of rings?

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  • jmriestenber Jul 15, 2009

    Still not working. I'm confused by step 5 and 6. I dial the line number 001. "Line 1 Ans:N" appears. When I press "Rings," "Line 1 Rings 5" appears. However, it continues to go straight to voicemail. I tried changing to "Ans:Y" but it still goes straight to voicemail. I have no idea if a Night Service is on or not. The phones have always just rang and if I don't pick it up at about 4-5 rings, it goes to voicemail. Is there a way I can talk to someone on the phone who can walk me through it?

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Well the best solution is to contact your phone service provider and ask them to change the settings on your voice mail account.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

Posted on Jul 16, 2009

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Auto Attendant
Answer Lines
1 – Feature 983
2 – Log: Dial 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press AA
4 – Press LINES
5 – Line number: Dial line number (001-xxx).
6 – Line:xxx Ans:No Press CHNG to AA if auto attendant will always answer theline. If a Night Service key will be used to activate auto attendant answering, leave Ans: at No.
7 – If line has been changed to Ans:AA, press * then press TABLE.
8 – If Table:1 is OK press RINGS. (Table 1 is the default greeting table. Change to a different table (1-4) if alternate answering is required on the line being programmed.)
9 – Rings:0 – Press CHNG, dial number of rings before auto attendant answers the line, or leave at 0 for immediate answering. Allow at least 2 rings if CLID is in use.
10 – Repeat for each line to be programmed.

Notes For Night Service Mode Auto Attendant Answering
If the auto attendant will only answer lines in night service mode, line answering should be set to No as per step 6 above. Using night service will cause the AA to answer lines immediately.


thanks.please do rate the solution.thank you for using fixya.keep updated.

Posted on Jul 15, 2009

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1 Answer

Why does my phone only rings once, calling party hears a couple of rings and then goes to voicemail. goes to dial tone when answered after first ring.


Press menu, go to settings then scroll down to ring count and set number of rings before it goes to voice mail.

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The TRU9466 isn't an answering machine. The number of rings is controlled by whatever answering machine or voicemail system you have on your phone line. Please refer to the documentation for the answering machine or voicemail system to change the ring count.

If you need further assistance, please reply to this post and specify the answering machine or voicemail system.

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How do i change the number of rings before voicemail picks up on a samsung rugby


For all of you that want a real answer here ya go. This isn't something you can change on your phone this has to be changed with your service provider. If you are with AT&T, like I am, then this is the solution for you (link of where I found it below as well). 1. enter *#61*11# and press send/talk on your phone.
2. write down the number your calls are currently forwarded to (usually +1401#######, but not always). this is your voicemail deposit number.
3. decide how long you want the phone to ring in 5 second intervals. the maximum time is 30 seconds. i'd recommend 25 seconds or less, as using 30 may cause you to be billed for a minute of airtime each time someone is forwarded to voicemail.
4. now enter **61*[number from step 2]*11*[number from step 3, use 2 digits]# and press send/talk.

example
voicemail deposit number is +14015551212
you want it to ring for 20 seconds
you would enter **61*+14015551212*11*20# and press send/talk.

if you have trouble with the above procedure, you can always call customer care at 800-331-0500 to change it.
OR QUESTION: How can I adjust the number of times my wireless phone will ring before the caller goes to voicemail? ANSWER: Contact Customer Care at 1-800-331-0500 or dial 611 from your wireless phone to change the amount of time your phone will ring before going to voice mail. The adjustments made by Customer Care are based on the traditional ring heard by the caller, not the unique Ringtone you hear from your phone. I just wanted to add that increasing the ring length to 30 seconds will not cause you to be charged a minute should the caller go to voicemail. This was confirmed by an AT&T technician.
http://forums.att.com/t5/Voice-Mail/Increase-the-number-of-rings-before-a-call-goes-to-the-voicemail/td-p/2576651

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1 Answer

How do I change the number of rings before call goies to voice mail?


1. Press the star (*) key on your phone. Follow this symbol with the number "61." Press star (*) once more. Then, click "Send" to place the call.
2. Type the number one (1) and then enter the number for your voicemail box.
3. Press star (*) twice
4. Enter a time amount. This number will be how many seconds your phone rings before the call goes to your voicemail. This number can only be changed in multiples of five. The maximum time you can enter is 30 seconds.
5. Press pound (#). Your settings will be changed.

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1 Answer

Phone rings once, then goes to voicemail


Yes, turn off call forwarding or set up longer delay. at least 15 sec.

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I need to change the number of rings before phone goes to voicemail


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Thsi change needs to be made in sys programming. Usually with a pc and vmmi software.

If you have that, call up your station and there is a setting for station fwd to vm setting you can adjust.

Dan

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Number of rings


Sounds like you have either send all calls (SAC) enabled or your station is call forwarded to voicemail.

Disabling send all calls or call forward (as applicable) will solve the problem.

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1 Answer

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the voicemail ring count has to be setup on your phone line thru your voicemail menu,and has nothing to do with the answering machine. if you don't want the answering machine to pickup, just shut it off. follow the prompt's for your voicemail settings, there you'll be able to set the amount of rings you want.
hope this helps.
wg

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