Question about Sony Grand WEGA KDF-55XS955 55" Rear Projection HDTV

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Pink or magenta stripe across the top of my sony kdf-55e2000

As soon as you turn on the tv the stripe is there, been there a couple of weeks and sony is no help

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Sony has extended the warranty on the optical block which you are experiencing a problem with until June 30 2010. Read about it here. http://www.agoraquest.com/display_alert.php?alert_id=17

Posted on Aug 18, 2009

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How do you replace the projection lammp?


I will forward a link to a page where you can find the instructions on replacing the lamp of the TV.
http://www.docs.sony.com/release/KDF42-46-50-55E2000.pdf

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This indicates problems with the image engine. (Lamp does not control the colour). If the TV has not been cleaned recently, excessive dust build up internally may have overheated the image engine. If Sony will not cover it, you might want to consider a new TV.

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Dec 24, 2009 | Sony Grand WEGA KDF-55XS955 55" Rear...

1 Answer

I have a KDF-55E2000 Sony Grand VVEGA Color Discoloration


Bad news: The issue can only be solved by replacing the optical block for the TV. This was a defect in the design of this TV. Replacing this part is very expensive (over $1000) and time consuming (need to take whole TV apart).

Good news: Sony extended the warranty for the optical block for this model. They are covering the cost of parts and labor for this TV. Contact Sony to have them refer you to a authorized service center near you.

Oct 05, 2009 | Sony KDF-E55A20 55 in. LCD Television

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