Question about Olympus Stylus 710 Digital Camera

32 Answers

5f08, 5e02 error

When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??

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  • Anonymous Nov 21, 2007

    I have Olympus miu-mini. It does the same in low light. It tries to focus a few times and finally closes itself with D : 5E02 error.

    The only workaround I have found is if I point it towards light when turning on, it seems to turn on ok and then stays on even in low light.

  • ztirf Nov 26, 2007

    i also have this problem.when i turn on my cam to capture pictures, it is blurry then a blue background and there appears D: 5f08 5e02..can you help me resolve this problem?

  • Anonymous Nov 30, 2007

    Errors 5f08,5e02

  • Anonymous Dec 20, 2007

    I have the same problem. When I open my camera, I can look at the old photos, but If I want to take some new, the picture is not sharp and after a while it shows D: 5f08 5e02.

  • ktdp Dec 23, 2007

    does any one have any clue to fix this problem.
    it's really annoying. thanks :)

  • gjcrisostomo Jan 02, 2008

    The same thing happened to my camera. I was taking pictures indoors at low light at first, then i kept the camera in my pants pocket for a while. Then when i tried to turn it on again.. the blue screen started showing up with the error code D: 5f08 & 5E02. I tried reformatting the xd card and taking out the battery it still was the same.

    i hope there's a solution to this.

  • sds_paradise Jan 05, 2008

    same problem

  • Anonymous Jan 22, 2008

    When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??

  • Anonymous Jan 26, 2008

    My camera is now doing the same thing. Has anyone fixed theirs? The one suggestion down below didn't work for me.

  • encajes Feb 07, 2008

    Exact same problem! I took some shots last night (which are stored and display quite nicely), and can't get it on today to shoot pics or video. I called the Olympus customer support. They suggest send them over $100 and they'll take a look. Or, I could do a trade/upgrade, which means buying into another Olympus. So sad to say goodbye to this 1 year old camera. Hope someone can help!

  • yuki_81 Feb 11, 2008

    When i turned on my camera, the lens comes out as usual but after 1 second, it went back in again and then out again. The screen is really blur and you can feel that the camera is trying to focus and refocus itself but after 3 to 4 attempts of the lense going in and out, it stops and a blue screen appears showing an error message: 5f08, 5f0e,5e02,5f08,5e02.

  • trickysdad Feb 14, 2008

    I have the same problem when I switch it on i get a strange noise the lense does not come out and on the back side it shows D: 5f08 5e02

    any help would br appreciated my camara is also just 18 months old

    cheers Bill



    Olympus 710

  • trickysdad Feb 14, 2008

    OK I have just switched it on as the lense came out I got hold of it and gave it a good tug it worked the lense had jumped its tracking it seems that if the camara is switched on by mistake in its case the lense only can come out so far hence comes off its track.



    This was thanks to one of the answers already posted try it it works.

  • jillybean829 Feb 15, 2008

    samme thing is happening with my camera!! i tried pulling and tugging the lense when it comes out and that does nothing. i just keep getting the blue screen with D: 5f08 5e02. please helppp!!

  • Courtneyeliz Feb 19, 2008

    als;kdjfa
    im having the same problem, it happened once before and i didnt know what was up so i yanked on the lens, and it fixed itself, but now its doing it again majorly and isnt going away. has anyone figured this out yet?

  • Anonymous Feb 24, 2008

    that worked ! thanks!

  • MissJaneque Mar 01, 2008

    I have an Olympus Stylus 710. I am not able to take pictures, view
    pictures or transfer current images from the camera to another device.
    When powering on the camera, the lens opens half way then closes ( in
    this brief moment the image on the lcd is blurred). The LCD then
    displays a blue screen with " D: 5f08 5e02" on it and remains in this
    state unless powered off.

  • Anonymous Mar 10, 2008

    have the same problem with my olympus 700, it happened once before so I give back too shoop and fixed my camera now guarantee finished and now its doing it again .please help me. sorry for my english

  • Moklo Mar 16, 2008

    Hey guys



    I tried all the solutions you posted but it didnt worked out..

    I did except two things.. I dont have a cord and I want to try what was posted by that someone that he Updated Software.. I need to buy a USB cord but there are no existing cords being sold here compatible for this Olympus700 all-weather 7.1 cam and so much more that we dont have Olympus support center here...



    I recide here in Baguio City Philippines.. I need so much help because I just borrowed it from my brother-in-law and he is soo angry of this..

    I almost want to cry because of this!



    Please send me help on my e-mail WELLNICEFRIEND@YAHOO>COM

  • Moklo Mar 16, 2008

    Hey guys

    I tried all the solutions you posted but it didnt worked out..
    I did except two things.. I dont have a cord and I want to try what was posted by that someone that he Updated Software.. I need to buy a USB cord but there are no existing cords being sold here compatible for this Olympus700 all-weather 7.1 cam and so much more that we dont have Olympus support center here...

    I recide here in Baguio City Philippines.. I need so much help because I just borrowed it from my brother-in-law and he is soo angry of this..
    I almost want to cry because of this!

    Please send me help on my e-mail WELLNICEFRIEND@YAHOO.COM

  • khairul Mar 19, 2008

    My name in Khairul. I am also experience the same problem. The blue screen with the 5f08, 5e02. The worse thing is i'm in New Zealand and can't find any customer service center. Please help me.. I think Olympus must be responsible for sub-quality product.

  • Anonymous Mar 20, 2008

    same the problem

  • Allie McBeal Mar 30, 2008

    I turn the zoom on, try to zoom and it started tgo blury.. that was it, the noise, the error code d: 5f08 5e02 RU

  • Anonymous Apr 02, 2008

    the lens open halfway, the picture on the LCD is blurry and one second
    after the lens close and an error appears of the screen saying "D: 5e02". what does this mean??? can you help me fixed this one??

  • cort47 Apr 05, 2008

    I have the same problem. I have tried pulling the lens out but it still doesn't work. Any other suggestions?

  • Happybum Apr 19, 2008

    When I switch on my Stylus 710 it makes a funny humming noise, the shutter opens and quickly closes again, then D 5f08 and 5e02 appears on the screen. This happened out of the blue when I was at a function, I had taken 5 or 6 photos, then suddenly it wouldn't take any more! Can anyone help me please, my manual doesn't have a trouble shooting section!

  • henrymicheal Apr 25, 2008

    The lens wont open anymore it is completly stuck..whenever i turn it on it makes a funny noise then shuts of!!

  • me6942 May 06, 2008




    having problem with the 5f08 coming out


  • Anonymous May 13, 2008

    Just took a trip to Europe and my camera was working one minute and putting up the blue screen and 5f08 and 5e02 error message the next. I read the instructions given by folklord36, tried it and my camera is now working. Thank you so much. I had called Olympus and was told it would cost me up to $105.00 to fix plus tax and postage. They acted like they had never heard of this problem, but after looking on the computer, I find that this is a very common problem. Again thanks.

  • lindsmaster May 17, 2008

    I have the same exact problem. When I turn my camera on the screen is blue and I get the D: 5f08 5e02. Please help me fix this problem, thank you

  • Anonymous Jun 07, 2008

    When i press the power, the lens open halfway, the picture on the LCD
    is blurry and one second after the lens close and an error appears of
    the screen saying "D: 5f08 5e02". what does this mean??? can you help
    me fixed this one??

  • Anonymous Jun 13, 2008

    When I turn on my camera it makes strange noises, the screen is blurry then turns blue. with D: 5f08, 5e02 message. Please help

  • ray6183 Jun 18, 2008

    5f08, 5e02 error problem, and notify you when a new solution is offered.

  • ray6183 Jun 18, 2008

    already format

    try charging battery more then 5 hrs.

  • hidetaka615 Jun 21, 2008

    can you help me... i have the same problem as all of you. but when i try to pull it out nothing happens. its also really hard.

  • Dan Shope Jun 22, 2008

    My problem sound the same. The camera never completes the power up check then returns an error of 5f08, 5e02.

  • maryke Jun 27, 2008

    the lens attempts to open, makes some horrible noises than closes and a warning note appears on a blue screen of 5f08 5e02

  • Anonymous Jul 06, 2008

    When i press the power, the lens open halfway, the picture on the LCD
    is blurry and one second after the lens close and an error appears of
    the screen saying "D: 5f08 5e02". what does this mean??? can you help
    me fixed this one??

  • twellerpe Jul 06, 2008

    Same problem as everyone else. Have not taken apart, but nothing else worked. Looks like last resort, might pull it apart.



  • lafamcar Aug 04, 2008

    Same as all the others, when you turn it on the pic is blurry and it makes a funny noise, the lens comes out half way. I've changed batteries, nothing works.

  • lubia williams
    lubia williams Aug 12, 2008

    When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??


  • smilch Aug 19, 2008

    When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??

  • maurice_hbrt Aug 20, 2008

    My problem is exactly the same as everyone else. When I turn on my S710, I hear a buzz and a whrrr, the lens opens and extends, I then hear the whrrr again, the lens closes-opens-closes and a blue screen apears with the
    D :
    5f 08
    5e 02
    Can you help me? Thanks


  • Anonymous Aug 29, 2008

    I HAVE THE SAME PROBLEM

  • erlinda Sep 10, 2008

    my camera lens doesnt open on starting the camera

  • Anonymous Sep 13, 2008

    same problem
    mr


  • sassysue620 Sep 15, 2008

    lens goes in and out when power is truned on

  • bijen03 Sep 26, 2008

    ya i have same problem

  • emiliabergin Oct 06, 2008

    i am having the same problem also and this is the second time. the 1st one is still under warranty but now, not under warranty anymore. what cause this error? i love my camera. so sad when this things happen for the 2nd time.

  • btgraf Oct 16, 2008

    I had the same problem with the same error message. Olympus stylus 710...

    The 'customer service' hotline told me to send it in, and for $105.00 starting price they could take a look at it. My husband (the genius he is) googled how to fix the camera ..and we got this webpage!! woohoo.

    I smacked it very hard against the palm of my hand...with the screen hitting my hand, and it started to work instantly. Seems as though the gears were off track or something within the extending lense.

    Good luck...just keep smacking it!! lol

    Thanks for the site~saved us $105.00!

    Happy Smacking!

  • glbanks Oct 28, 2008

    i am having the same problem w/ error messages and i went on your web site last month and you suggested getting a new battery, which i did and it fixed the problen for about 2 weeks, then the problem started again. Any more suggestions!!. thank you

  • jkurus Nov 02, 2008

    Having the same problem!  And now I can't even upload my pics from my camera to the computer, I get the same error screen.  Help!

  • Andrew Batam Nov 04, 2008

    I have the U700 all-weather unit and had same problem, it is now fixed after following all the advice on this site. The way i did it was by as turning it on, tap the screen side into your palm and it worked. Thankyou all of you poster/bloggers Rgds Andrew

  • Anonymous Nov 13, 2008

    One day mine was fine and I put it away in it's case..the next day it made whirrry noises and has error message 5e02. Olympus said they would have to look at it and it would cost £79!! Seems it is a common issue

  • zair5885 Nov 23, 2008

    i have same problem "D: 5f08 5e02". with my camera. please help me...

  • Anonymous Nov 24, 2008

    Same problem here as well, exactly! Does any one know if there is a resolution for this problem yet? Bad news for Olympus!!!

  • GreenRabbit Nov 24, 2008

    Same problem here, exactly! Turn on, lens opens half way, screen blurry, wont focus, then the blue error page, D: 5f08, 5e02! Has there been a resolution to this problem? BAD NEWS for OLYMPUS!!!

  • k-aren Dec 04, 2008

    I've had my olympus 700 for over 3 years now and had no problems with it, then suddenly i also have this error which everybody had described. It was during an important night out for me too. It worked for half of the night, then the rest of the night i spent trying to switch it on! I'm getting a new camera now seeing that I'll probably be wasting money if i go to get it fixed, seeing that this is such a common problem.

  • Ivan Lee Dec 06, 2008

    Totally same as mention above. Angry!!!!

  • gandafl Dec 10, 2008

    well im confused... have this problem for like a week and I still cannot find what tha hell is going on;/ tried all you proposals and still it doesn't work;/ please help me omg also my warrianty is out and it would cost me alot if i will send it to USA from Poland;/ i rly need your help guys

  • Anonymous Dec 12, 2008

    I own the Olympus Styilus 710 All-Weather and I as well am recieving the blue screen of death 5f08 5e02. I agree it has to do with the lens off track, thank GOD I bought the 4yr warranty from Best Buy in 2006. My recomendation is keep the damn camera outta the purses. My Wife has messed up two of them this way. next time shes getting the hose if it happens again! hahaha! im kidding!

  • hfsanders Dec 12, 2008

    I have the problem that the camera tries to open and when it finally closes it shows a bluescreen that says D: 5e02

  • arlene05 Dec 24, 2008

    I have the same problem. Sent it for repairs and the olympus center told me it will cost me rm290 for the repairs. did not do it bcoz too expensive. Have tried all the solutions but no good lah. Can anybody suggest anything else. thanks lah.

  • Peter1234566 Dec 29, 2008

    I think they try to make us feel guilty for camera's malfunction. My m700 all-weather is 3 years old. Perfect camera. Today I was shooting something very important. I also change mode for video. Later for pictures. Turned off. Quickly turn on. Again video. And when I tried again change for shooting suddenly blue screen. Later blure picture and so on. You know the story...
    I am a kind of control freak. Last 2 months used it only ocasionaly. But yesterday I charged battery.
    Today is a little cold - say about 0 C. But I've never dropped my camera. I keep my camera wraped in soft plastic cloth (like they use with new electronics) inside Peli micro case which is water and dust PROOF and covered inside with rubber. So I don't buy it that in Olympus they don't know about problem or it is user's foult. Simply it is not true.
    Peter

  • ceyjude Jan 05, 2009

    Yes I have the same problem too. On saturday I was taking out some photos ata wedding then I was switching ater a few shots to see if the pic cane out good, because you know how wedding pics are a once in lifetime event.



    Then the problems started, the blurrybess, and the blue screen 5f08/ 5e02



    Help Help

  • noreeprad Jan 10, 2009

    when i turn on camera it blurry and D: 5fo8 5eo2 comes out

  • Anonymous Feb 01, 2009

    I turn on the camera and have a blue screen 5f08 5e02 error message

  • Anonymous Feb 08, 2009

    I have the exact same problem.

  • Anonymous Apr 11, 2009

    It seems to be a very common problem

  • Anonymous Apr 17, 2009

    exactly as everyone else described

  • hassiusm Apr 30, 2009

    THIS WORKED FOR ME! SLAPPED IT ON MY PALM AS IT POWERED ON AND IT STARTED WORKING LIKE NOTHING WAS WRONG!! THANK YOU POSTER NUMBER 3!
    -----------

    Solution #3posted on Jun 27, 2008

    Hi folks,
    Just fixed the problem. Pulling on the lens didn't work for me.
    As you power up, snap the camera into the palm of your hand.
    This seems to have reset the gears of the lens. Works fine.
    Will now be able to take pics of my daughters 7th b-day party!

  • Anonymous May 16, 2009

    I had the same error. I tried the whaking and it worked to remove the blue screen, however, when I preview the picture the preview is sharp, but when I take a picture the lens winds and the subsequent picture comes out blurry. :( Any ideas?

  • thomoblue May 21, 2009

    Hi, same problem - but no solution listed has worked for me. After 25 years, its 'goodbye Olympus cameras', for me!

  • zair5885 May 11, 2010

    i have a problem "D: 5f08 5e02". with my camera

  • robert Hein
    robert Hein Mar 01, 2017

    hasnt olympus come up with a solution ?? or at least a clear reply ?? nluckyr@gmail.com

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32 Answers

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All these ppl are wrong i just fixed my moms camera with the same problem ur lense gears are off track simply turn ur camera on and as the lense comes out pull it till it comes all the way out dont be scared to pull and wiggle it a lil bit imean what have u got to lose . like that guy said he put it in his pocket and it came out broke its cus the camera turned on in his pocket and couldnt come all da way out and got jamed

Posted on Feb 06, 2008

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I was having the same problem here. Error D: 5e02. I think I accidentally turned it on while it was in my pocket. However, I tried all the above solutions and it still would not work for me.

So, I decided "what the hell, it's out of warranty and will cost more than half it's price to get fixed... I'll open it up and see what's inside".

After I had the front cover off and got the two main halves of the camera apart, I turned it on and bingo! it fired up as normal - the lens opened up fully without any chattering and the blue error screen went away. It took pictures just fine. I reassembled the camera and it's still working as normal.

I suspect there is an alignment issue and partially disassembling the unit it gives the lenses enough room to re-align themselves.

Disassembly is easy even if you're remotely handy with tools. All you need is a set of jeweler's screwdrivers (less than $20.00 at any hardware store). However, do so at your own risk and only if your camera is out of warranty.

Here's how I did it:

1. Remove the 3 silver screws on the side and bottom of the camera.
2. Remove the 1 silver screw in the data port.
3. At the point of the bottom screw, pry the front cover up and work around to the thin side of the camera. Once you have this end pried up, you can pull the front cover off exposing the front half of the camera.
4. Remove the plastic chrome spacer ring that goes around the sides of the camera. Start where the bottom silver screw was and work it around and off. Careful, it's a bit flimsy.
5. Remove the 4 black crews at each corner of the camera.
6. Again, starting from the thin side of the camera, pry the front half of the camera (grey) away form the back half (silver). There's a bit of sticky stuff holding them together, but keep pulling gently but firmly until the two halves are seperated. NOTE: There is a flat "hook" on the bottom of the back half of the camera that is under the serial number sticker - you may need to gently lift up the sticker to get this hook to come free (I used a knife blade to pry up the sticker).
7. Once you have the two halves free, notice the copper colored ribbon cables between the front and back halves of the camera - BE SURE TO NOT SEPERATE THE HALVES TOO FAR OR YOU WILL DAMAGE THESE CABLES!
8. Now turn the camera on. My problem was solved that this point - lenses fully extended with no problems and LED screen acting normally.
9. Reassemble the camera in reverse order. The only tricky part is the "hook" on the bottom of the back half needs to go *under* the serial number sticker.

It worked for me when nothing else seemed to work. Your mileage may vary. Good Luck!

Posted on May 15, 2008

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I have the same problem: When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??

Posted on Nov 23, 2008

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Smacking, worked for me on the first go!

Posted on Oct 27, 2008

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I tried folklords solution, unfortunately it did not work for me. 5f08 5e02 then appeared twice! I tried this method on a few occasions hoping that one day it would work, but it didn't. Then one day in frustration, I held the camera by the wrist strap and hit it with some force off the palm of my other hand three or four times, hey presto!! It works perfectly! try it,you've nothing to lose.

Posted on Jun 29, 2008

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I had the same problem of turning on my Olympus 700 on and the screen going all blurry and then closing after two seconds. Initially I was too scared to try and pull the lense but when I realised it was going to cost over £100 for repairs I thought I might as well try some of the suggestions. Slapping it didnt work but when I hooked my fingernail into the front lense, turned the camera and pulled it all the way out it started working normally again. I am so happy. I really suggest people try that before sending it off, I did and I just saved my self paying for repairs.

Posted on Dec 16, 2008

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Hi,

Had the same problem. One minute taking pictures, put it pant pocket, then got blue screen with 5e02 error. Tried a few posted solutions.....holding function key down while turning on/off - didn't work, tried to hold the lens open - didn't work...then tried turning-on and off and pressing the zoom ('T' on the top button) and presto! Don't give-up....keep trying everything!!! Sucks to see this is such a common problem with this camera.

Good luck!

Posted on Sep 04, 2008

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  • 3 Answers

D:
5f08
5e02 THIS FIX WORKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BY TRIAL AND ERROR I FIXED MY mju 700 SHOWING THE ABOVE ERROR

IF YOU PRESS AND HOLD THE ok/function BUTTON, AND TURN THE CAMERA ON AND OFF A FEW TIMES WHILST KEEPING THIS BUTTON DEPRESSED, IT SHOULD HOPEFULLY SORT ITSELF OUT?!
(NOT SURE IF IT MAKES A DIFFERENCE BUT MY DIAL WAS SET TO scn FOUND INBETWEEN guide & the wobbly hand.

I ONLY TURNED on/off/on AND IT FIXED THE ERROR, IT MAY TAKE MORE FOR YOU.....I'M NOT SURE AS MINE IS NOW FIXED!

IT WORKED FOR ME, HOPE THIS HELPS, GOOD LUCK!

Mike

Posted on Jan 22, 2008

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Thanks folks. tbh I bought this as a knockabout camera and it has never really been as good as the SO's similarly priced but not weatherproof Fuji, so when it packed up the other day I took the opportunity to treat myself to a new Fuji. However, thanks to this forum I have now resolved the problem. Slamming it into my hand didn't work so I HELD THE LENS IN while switching on. Switch off, switch back on and Bingo!
Hope this helps someone else. Cheers. Phil.

Posted on May 03, 2010

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Non of these solutions works. Slapping damaged the screen and everything went white. thanks for terrible advice.

Posted on Apr 10, 2010

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I had the 710 which whirred and screened the .D: 5f08 5e02 error codes,,I deconstructed the camera to get at the problem,,,The lense telescoping/tracking mechanism is plastic and extremely complex and as far as I can tell the plastic wears causing sticking enough to override the gears/telescoping,hence the whirring noise,,,having it fixed I would say isent worth it as they charge more than the camera is worth,they probably replace the whole worn telescoping assembly,,,the temp fix of jostling it is worth a try but eventual breakdown is going to happen,,knowing this it would be nice if Olympus would use better quality materials in the intricate moving parts.,,,but then Im a dreamer,,,

Posted on Dec 18, 2008

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I have tried every of the solution except to open the lens but nothing work for me. it getting worst i think. after trying the folklord method...doesn't work. i slapped the camera..then the blue colour change to blank white colour and the sound getting worst.huhuhuh.any other solution or should i keep trying?

Posted on Oct 07, 2008

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Smack the camera in your palm (screen side into palm) turn it on and off and on again - that worked for me. Had the 5f06 and 5eo6 error code. My camera is olympus u-mini. Thanks for this site - saved me a lot of dollars!

Posted on Jun 11, 2009

My Stylus mju-mini was doing this and I found the answer on expansys. Just hold the camera so that the lens is facing up when you turn it on. Works every time for me!

Posted on Mar 11, 2008

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This is a not a solution per se but after getting off the phone with Olympus they confirmed two things

1) not many people have called about this (funny sunce there are 70 or so people on this issue on this site)

2) it is a lens error so the folks who smack the camera with the palm (which does work) or those or pull the lens and hold on (and I guess this works) are in the right category of fix.

She did say that since my camera is out of warrenty no matter what the issue the max cost for repair is $67.00.

So I may smack it till it can't be smakced no mo' then send it in.

Posted on May 04, 2009

  • CatLvr157 Nov 07, 2010

    Had this issue and just slapped it in my hand and now it works. If I'd only known when it happened and i could of gotten more pictures of the party I was at. Thanks for the suggestion. Made my day.

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Just whack it one, worked for me..... Thanks everyone for your help.
This website is great, I have fixed my camera and printer from this - Cheers Fixya.....

Posted on Nov 17, 2008

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Hi, its me again. i went to the olympus service center in my country. Sadly there is only one center. As i presented my camera and the problem (which is the blue screen w/ the error code), i was asked if i dropped the camera. I answered never and told them that is was working fine and prior to the problem i had kept it in my pants pocket. I was also asked if i was trying to take pictures on Battery Low, i answered not during the day the camera started to act up. I mean, how will you ever find out that your batteris on low if you dont use your camera? Anyway, the lady told me that the lenses had to be replaced and that was the only solution. I even asked them how many people have brought their cameras with the same problem, they said i was the first. So i left my camera there for diagnosis and was told that i will get a response after 3 weeks and if they do have to change parts of the camera it will take another 2 months. so much for going to the service center-- the lens costs more than the camera now.
I want to know if any of you who has the same problem gone to the olympus service center and was told the same.

Posted on Jan 28, 2008

  • gjcrisostomo Feb 11, 2008

    i have tried folklord36's solution but to no avail. maybe the damage to my lens assembly is more severe that your mother's camera. anyway, im contemplating on getting a new camera instead. Its just annoying that we invest in these things, upgrading our stuff...as of the moment, i have been relying on my super old OLYMPUS CAMEDIA 3.2MP --its fat & bulky but after all these years-- it still work perfectly fine.



    Until the next solution comes....

  • mathgeek3_14 Sep 05, 2011

    Why would the battery low mess this up, that's what I was doing! ugh!!!

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The soltion posted under #12 of these solutions worked for me the first time. I am relieved.

Posted on Oct 19, 2008

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Hi my model is Olympus u-mini.
...i also have this problem showed D:5E02, my suggestion is that turning on camera at the table (camera face on horizontal), don't put camera face down to the floor when opening, hope to solve your problem.

Posted on Dec 13, 2007

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Mine is olympus 700, 7.1 megapixel, i have tried all the solutions except the opening ot the camera but it all failed,it is a brand new camera sent to me from Austra six months ago.i am not happy at all because i am in love with the camera and i dont think i can do without the camera, please HOW CAN YOU HELP ME FIX MY STUFF. thanks am Sebastne ikem from delta state, Nigeria.

Posted on Jul 16, 2012

  • gikem
    gikem Jul 16, 2012

    Mine is olympus 700, 7.1 megapixel, i have tried all the solutions except the opening ot the camera but it all failed,it is a brand new camera sent to me from Austra six months ago.i am not happy at all because i am in love with the camera and i dont think i can do without the camera, please HOW CAN YOU HELP ME FIX MY STUFF. thanks am Sebastne ikem from delta state, Nigeria.

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Yank the lense out to full extension.
Same problem here. Tried holding the lense out and pulling it further, to no avail. Took it apart, which didn't help, and tried the different button press fixes.Then noticing when I was pulling the lense out (after I'd switched it on), I wasn't actually getting it to fully extend. Used a monkey wrench and voila fixed :)
And, yes it happened because I turned it on in my pocket.

Posted on Dec 04, 2011

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One more Olympus Stylus 710 owner that has had this issue.

Tried all of the suggested fixes, to include the taking it apart suggestion, and still no go.

FYI- this is my parents' camera and over the last 20 years I have been a devoted fan of the Canon Elph Powershot cameras, starting with the original Advantix film model- I have not bothered to purchase any other brand or model in that time. I have heavily, heavily used all of them, utilizing all of the available options for photos, videos, up close, portrait, panoramic, color accent, you name it, I've used it and LOVED it all.

This last camera I even momentarily dropped in the drink and after babying it for a day and making sure it thoroughly dried out- it worked NO PROBLEMO until this last week when a friend thought they were doing a good deed by mailing it back- sans a case, or box, in a manila envelope. Needless to say it's crushed.

HOWEVER, in the 20+ years I have been a Canon Elph fan, I have had about 4 or 5, and like I said, they have been used high and low- on a boat for fishing, in a helicopter, on a glacier, in Jamaica, the desert- many nights out at the bars, and plenty of days documenting my goofy dogs.

I have not had a single problem with any of them and had I not used them so heavily they would have lasted me more than 5 years- however, with the way technology updates itself these days 5 years is about time to invest in new technology anyway.

This Olympus will hopefully either be taken care of via warranty- or I'll talk my parents into finally getting a Canon Elph.

Posted on Jun 06, 2010

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Mine is a mu 700 ~3 years old. Happened after being used down to 0% power (the focus went first, the the noise + crash). Slapping was no good but a few wiggles and a pull-push on the lens appears to have done the trick (well - at least I can now transfer 300+ photos to my PC).

Posted on Nov 04, 2009

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I had same problem with my mju-mini and after reading here just held the camera with lens up and bingo working Thanks all.

Posted on Aug 02, 2009

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I have the same problem and none of these solutions are helping me. I haven't tried the opening the camara solution, but i will soon. right now i am losing hope for my camara

Posted on Jul 19, 2009

I had the D:5e02 error.
Made a whirring noise on start up.
So while it was making the whir noise I slapped it hard into the palm of my hand and it started working.
Mine is a sw770 so there is no lens to pull on.
But it must be an alignment issue.

Cheers

Posted on Aug 24, 2008

Hi folks,
Just fixed the problem. Pulling on the lens didn't work for me.
As you power up, snap the camera into the palm of your hand.
This seems to have reset the gears of the lens. Works fine.
Will now be able to take pics of my daughters 7th b-day party!

Posted on Jun 27, 2008

I had the same problem as: Blue screen and 5f08 and 5e02. Tried Folklord36's solution. It took a bit of wiggling - my husband was afraid but I thought nothing to loose and really hung on to the lens and it stayed ie; it is now working. Dont be afraid - better than purchasing a new one for a few months at least :)

Posted on Jun 03, 2008

I am so glad this forum is here - searching for the answer to this error message was a dead end on the company's site. I followed folklords solution and was not having success. It was only when I grabbed the lens as it would extend when powering up that i could then pull the lens to its maximum while the blue screen of death was present. Then when I powered down, it didnt make anymore funny noises but closed without delay - I knew it was fixed. Sure enough powering up again was normal. I believe extreme closuep picture taking was to blame throwing off the autofocus feature but what do I know. I aint no tech but you 'techies' saved my butt.

Posted on Feb 15, 2008

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It worked!! 2nd time this did this with the 5e02 code...1st time it got a new lens assembly @ olympus..It would have cost us this time w/no warranty...........Thanx a bunch!!

Posted on Oct 07, 2008

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Huge thanks to Folklord for his method to fix this problem. My U700 stopped yesterday after using it all day. I have emailled Olympus and then found this forum.

Couldn't get it to work at first and then thought, what the hell, be brutal. So I did and bashed it on the floor whilst holding the lens out. And its worked.

Perhaps Olympus should take notice of this and fix the problem. And how strange that this error appears after the warranty has expired.

Thanks all, thought I would have a huge bill on my hands. Just wish I could get my broadband to work properly and not disconnect all the time. Perhaps I can bash Orange on the floor as well.

Posted on Jul 13, 2008

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I tried folklords solution and it worked for me just give it a good tug trickysdad

Posted on Feb 14, 2008

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SOURCE: D: 5f08 5e02

You should have a technician look at it.

You might be able to reset it by taking the battery back out and putting it back in again.

You could try it as well by plugging it into an electrical outlet. That might reset the error message as well.

Posted on Jun 14, 2008

  • 1 Answer

SOURCE: 5f08, 5e02 error

When you turn the camera on, try it with the lens facing upwards and it should work, I had the same problem. Hope this helps :)

Posted on Jun 26, 2009

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