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Mysti Giles Posted on Dec 25, 2015
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My Proscan tablet is only flashing a blue screen that says "Proscan", How Dow I get it to start up normally??

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Sean Piquet

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  • Master 1,867 Answers
  • Posted on Dec 25, 2015
Sean  Piquet
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It is not loading the operating system because it is faulty. You will most likely need to take it to a computer service center for analysis.
Some times the problem will clear by shutting the unit down and restarting it. However you have no doubt tried this a number of times already.

1 Related Answer

newfie_todd

todd benoit

  • 2 Answers
  • Posted on Apr 27, 2014

SOURCE: Proscan PLT8235G stuck on blue screen. Reset button just shuts tablet off, and problem still remains.

I have had the same issue with this tablet. After weeks of looking around on the net i have found a way to reset the tablet to factory settings when the power and vol down button will not work.

1. Download the firmware from the proscan website. http://www.proscanvideo.com/item.asp?itemnmbr=PLT8235G.

2. unzip the file and copy the files update.zip recovery.img and factory_update_param.aml to an external micro sd card.

3. Plug the tablet in and insert the sd card. Press the power button to see the battery icon then press the power button 5 times. Then let it run for 4 minutes and it should be set back to factory settings.

****NOTE***** If it fails to update then you still have the access to the recovery menu where you can do the factory wipe and still reset it.

Hope this helps.

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