Question about Western Digital Passport® WDXMS1600 160 GB USB 2.0 Hard Drive

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I plugged my passport into my pc but i do not see the icon under "my computer"...i read in the instructions that you were supposed to plug the passport in and click on the WD PASSPORT icon under "my computer" to begin the installation of sorts....I do not see the icon present under "my computer"

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Posted on Jul 14, 2009

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I have a WD 750 GB External USB drive which has worked flawlessly. However, now when I plug it into a usb port, the computer does not detect it and it does not show up under "computer". I've...


This is not a driver issue. Im assuming this is a passport. There could be a problem with the enclosure, however if it is a passport removing it from the enclosure will do you no good. More than likely there is a problem with the drive, possibly in the firm wear or a module. Either way it appears to be a hardware issue with the drive not your computer. USB plug and play should recognize it automatically without the need for drivers, especially if your device manager is recognizing it properly then the driver is not the issue.

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How do i use this. to backup my files. were to plug it in to my dell laptop.


Open "My Computer", and look at each icon, e.g,. 'A:' and 'C:' and 'D:'.

The cable from the Passport will only fit into a 'USB' port on your computer. Your computer may have more than one such port.
Just pick one, and connect it.

Once it is connected, look again at that 'My Computer' window.
There should be another drive-letter, assigned by Windows to your Passport.

Open 'My Documents'.
Click 'Edit'.
Click 'Select All'.
Right-mouse click on one of the selected objects.
Point at 'Send To'.
Click the drive-letter assigned to the Passport.
The selected files will be copied from your 'My Documents' folder onto the Passport.

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Icon of my passport does not appear


what icon do you mean? im using also this kind of external storage.. try to resart your pc or reinstall the smartware.

Jul 17, 2010 | Western Digital WD Passport 250GB Portable...

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I have a mac Book Pro and have been backing up my photos to a WD Passport external hard drive for several months now. This morning the Passport did not even show up in the finder window. Its' Smartware...


Try plugging into another computer and if that works save all your data then format and try back on your own computer. If this doesnt work start to look into data recovery software. I use 1 called GDB (Get Data Back) which will read a lot of drives information when operating systems wont. Good luck from Scott

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If the Acer is brand new then it is under warranty. Take it back to where you bought the Acer and get it fixed under warranty. if you attempt to fix it yourself you will most likely void your warranty.

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No instructions on how to use MY PASSPORT 500GB portable hard drive recieved as xmas present.nothing in box exept drive


Congratulation on your Passport.
Use the USB cable that came with it to connect it to the computer.
The computer should recognize it.
Open the file explorer to see the My computer. The drive should appear there, along with the C: drive.
Click on the Passport icon and look for an executable file WD-Synch or something similar. Click the executable and you will set it up.
If you do not want to use the synchronizing and other software that came with it, just use the drive as storage space.

If the drive seems not to be working, and if it came with a power adapter, then it should be plugged in. Usually the USB port of the computer supplies the necessary power, but sometimes that is not enough and certain drives have a power adapter.

Before removing the drive you should use the Safely Remove Hardware program.

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I recently got a WD 500GB USB, however, when i plug it into the computer and click ''computer,'' There is no HD icon (you know how the USB icon is supposed to show up?) Instead, it shows an icon that looks...


that is the problem due to the deleted file of autorun.inf, no problem right click the drive and then go to "tools" tab, In that "error checking " and click that and select the two options there and perform the checking. this will resolve your issue.

Sep 04, 2009 | Western Digital Passport WDXML800UE...

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My wd passport wont even come up


Does it currently connect to any other mac or pc???
If someone "yanked" it out while it was still in use, it could have corrupted the boot sector of the drive containing basic information about the drive that allows it to be read properly by the operating system. If this is the case you can recover everything without any data loss within minutes. Look over the following program, TestDisk v6.11.3, and see if it's something your willing to try. It's 100% free, no spyware, no viruses, no adware:
(Note: if you use this, you should experiment with it first on a usb thumbdrive you're not using until you feel comfortable with it)

TestDisk Information
http://www.cgsecurity.org/wiki/TestDisk


TestDisk Step By Step
http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step


TestDisk Download

http://mac.softpedia.com/get/System-Utilities/TestDisk.shtml
or

http://www.softpedia.com/get/System/Hard-Disk-Utils/TestDisk.shtml

Good luck!

Aug 10, 2009 | Western Digital Passport WDXML800UE...

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WD Passport Portable Hard drive 250GB


It could be that your computers do not put out enough power in the USB ports. (Apple laptops are notorious for this). You can call up Western Digital and tell them that it is not working and they will send you a free dual USB cable. This cable has one plug for usb power and one for data so the drive should work with it (although it will use up 2 of your USB ports!!).

Mar 05, 2008 | Western Digital Passport WDXML800UE...

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