Question about Canon SELPHY DS810 InkJet Photo Printer

2 Answers

Error 5100 my printer shows error 5100 when switched on

Posted by on

  • 4 more comments 
  • Anonymous Nov 23, 2007

    I hava a Canon Pixma MP170 Printer, it stopped working showing a message on the display that says check printer 5100

    please any sugestions or solutions are welcome

  • Anonymous Dec 31, 2007

    I had the same problem. I turned off my printer and manually pulled the ink tray to center and found that one of the ink trays was not in the full down position. Fixed problem immediately.
    Hope this helps someone!

  • soniahd May 03, 2008

    my printer continues to give me the Error 5100 message and i've done everything on the!

  • paulddsemail Jun 19, 2008

    This site helped us to fix our printer. Just go to the search link and enter "Error 5100" and it will walk you through the steps.

  • Anonymous Jul 13, 2008

    I installed two new print cartridges and now my Canon Printer shows "error 5100". I removed and re-installed both cartridges and stioll get the same error code.

  • Anonymous Jul 21, 2008

    error 5100



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My selphy DS810 shows error code 5100. When I print a photo the whole picture is printed in red. Do I need a new print head??
And if so, where can I get it serviced??

Posted on Feb 25, 2009


I Have the same problem. Greece.  This is the second services and I a lot overwrought with this instrument.
Him I was deprived 2 times and now one more time will again make installation of other instrument for the time of repair.
Rather I will reverse the sale in order to I finish with problems with canon.

Posted on Dec 26, 2007


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

SOURCE: Canon inkjet printer shows err0r 5100


Posted on Mar 27, 2008

  • 412 Answers

SOURCE: PIXMA iP1300 printer is showing an error 5100

nope try this --
As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 09, 2009

  • 1 Answer

SOURCE: printer error 5100

wyst??puje u mnie problem 5100 i zacina sie papier jak go rozwi??za???

Posted on Apr 06, 2009

  • 33 Answers

SOURCE: error 5100

- Carriage unit
- Timing **** strip film
- Logic board ***'y
- Carriage motor problem

Posted on Sep 13, 2009

  • 4041 Answers


Hi You can Try 2 things.

There is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there

Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 10, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

5100 error message

Hello and Welcome to FixYa!

Error 5100 means that the cartridge can not be detected by the printer
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps
  1. Turn off printer
  2. Remove both the cartridges from the printer
  3. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  4. Return the cartridges
  5. Turn on the printer.
Error will be removed.

I hope this solution helps you

Your token of appreciation in the form of Four thumbs and testimonial will be esteemed.
THANK YOU and Keep Visiting FixYa

Apr 11, 2011 | Canon PIXMA MP540 All-In-One InkJet...

2 Answers

Green and orange light is blinking continuous.. and the cartridge head is not moving. ip1980.. please help..

check the status of the printer in its driver. the error will be shown there. error 5100 is the most common. error 5100 means the carriage is experiencing difficulty in moving itself.

Jan 19, 2010 | Canon PIXMA iP1800 Printer

1 Answer

Error 5100

Click "Support and Service" Tab
Enter query "error 5100" Click "Search" button.
Review solutions

Nov 28, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

IP90 Canon Printer shows error code 5100: How do I fix it?

IP90 Canon Printer shows error code 5100

This means there is something jamming the mechanism. You should take it to a repair specialist or do your best to check for blockages yourself. It can be the tinest little thing. Check everywhere!

Sep 01, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Canon PIXMA MP180 All-I-One It shows check printer 5100 erros

error 5100, this error appears and the problem is your cartridge, please double check your cartridge is connect properly and if it still have the errors change another cartridge, a new one...

Jun 22, 2009 | Canon PIXMA MP180 All-In-One InkJet...

1 Answer

Check printer 5100(error) while switch on the printer

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 08, 2009 | Canon PIXMA MP160 All-In-One InkJet...

2 Answers

Printer error 5100

Have a look at this site, it is actually for a canon but might be the same problem
hope this helps Good luck

Nov 26, 2008 | Office Equipment & Supplies

1 Answer

Everytime I try to print Error 5100

Hi, Error E22 5100 is a carriage error. Check that nothing is stopping the cartridges from sliding back or fore acroos the silver bar inside the front of the printer.

Nov 05, 2008 | Canon PIXMA MP150 All-In-One InkJet...

5 Answers

Canon PIXMA MP450 "Servic Error 5100"

Try this... it worked on my MP450... Turn the printer on and open the lid, it shows the cartridges. Now let the cartridges settle to the left. You can notice that the cartridges run on a metal belt. It might be dirty, mine showed a black stripe on it. Take a cloth, a cleenex will be fine and clean it up. Move the cartridges to the right (force them with your hand) and clean the part of the belt left behind them. Now turn it off, close it up and turn it back on. It should work

Apr 02, 2008 | Canon Pixma MP450 All-In-One InkJet...

2 Answers

Error code 5100 shows onscreen and there are no comments in guidebook

move ink tank to right and turn of then turn on, found in another canon printer fix it.

Jan 28, 2008 | Canon PIXMA MX700 All-In-One InkJet...

Not finding what you are looking for?
Canon SELPHY DS810 InkJet Photo Printer Logo

392 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2068 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides