Question about Canon SELPHY DS810 InkJet Photo Printer

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Error 5100 my printer shows error 5100 when switched on

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Re: error 5100

My selphy DS810 shows error code 5100. When I print a photo the whole picture is printed in red. Do I need a new print head??
And if so, where can I get it serviced??

Posted on Feb 25, 2009

Re: error 5100

I Have the same problem. Greece.  This is the second services and I a lot overwrought with this instrument.
Him I was deprived 2 times and now one more time will again make installation of other instrument for the time of repair.
Rather I will reverse the sale in order to I finish with problems with canon.

Posted on Dec 26, 2007

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SOURCE: Canon inkjet printer shows err0r 5100


Posted on Mar 27, 2008

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SOURCE: PIXMA iP1300 printer is showing an error 5100

nope try this --
As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 09, 2009

  • 1 Answer

SOURCE: printer error 5100

wyst??puje u mnie problem 5100 i zacina sie papier jak go rozwi??za???

Posted on Apr 06, 2009

  • 33 Answers

SOURCE: error 5100

- Carriage unit
- Timing **** strip film
- Logic board ***'y
- Carriage motor problem

Posted on Sep 13, 2009

  • 4041 Answers


Hi You can Try 2 things.

There is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there

Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 10, 2010

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5100 error message

Hello and Welcome to FixYa!

Error 5100 means that the cartridge can not be detected by the printer
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps
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  2. Remove both the cartridges from the printer
  3. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
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  5. Turn on the printer.
Error will be removed.

I hope this solution helps you

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