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Stuck in one cycl, this si an kenmore HE Ultra wash that is brand new. it does not goe through the cycles. turn it on and it stays on for over 2 hours and when you open it the dishes are cold wet.
Does it fill with HOT water (check after fill stops)? Did Sears install the washer? If so, have them troubleshoot the problem. It's obviously bringing water in. Are there any error lights or codes? May need to replace the control unit.
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It could be a few things, faulty door lock, stuck water inlet valve, faulty control board. You need a service call to diagnose and fix. There are some ideas in the link.
Be aware that all (well, almost all) dishwashers have a "thermal hold" period in their cycles. This is the point in the main wash cycle where the heater is turned on to heat the water to the optimum wash temperature (about 150 to 160 deg F), and during this time, the timer will stop advancing. Once the water has reached the desired temperature, the cycle will continue. IF it does not, then you have a water heating problem. This could be caused by a bad heating element, a bad controller, a bad thermostat or temperature sensor.
It seems most likely door latch stock and you going to need buy new door latch as for stock one most likely you hsve to forceit to open and replace it with new one
I too had problems with the Kenmore Elite (aka Bosch). The issue was solved by replacing the Lock Sensor on the door. After replacing the sensor the dishwasher has been working. Hope this helps.
Dear cbringer,
I have the same washer. I have had the same problem with it. It's the timer module. You can get additional help from http://www.repairclinic.com.
Ours did that too. I figured ou that it was because I was putting it on ultra wash by hitting normal wash + high temp, that automaticly sets it to Ultra wash. If you just set it to normal wash and hit start it should only do one cycle.
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