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My lap top is not able to download itunes 8.0 or quicktime so that I can use my iphone with itunes. It goes through the process and them it says error occured while downloading itune 8.0 or it will say that in order to download itunes 8.0 it needs quicktime, how ever quicktime also will not complete installing, the computer is saying something else is being installed and wont allow it.

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  • dsharpe May 11, 2010

    What web browser are you using (Explorer 7.0, Mozzilla, ect.)? What Operating System are you using (Vista, XP, ect.)?

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Just instakll the softwear

Posted on Jul 14, 2009

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1 Answer

I can't find my itunes on my desktop


Click start all programs navigate to iTunes right click select send to desktop to make short cut , or pin to task bar might be another option depending on your operating system.

or you might download iTunes and Quick time again.
Enter http://www.apple.com/itunes in your address bar or conduct a search for "iTunes download" to find the link. Click on the iTunes free download link. It is located on the right side of the page. This will take you to the main download page for iTunes software. Enter your email address and then click the box that is labeled "Download Now." This will bring up a box that asks if you would like to run or save the program. Click whichever you like, but by clicking "run," the process will start automatically. After the download is complete, click "run" again, as this will start the installation process. If you have opted to save the program first, locate it in the directory you have chosen and double-click on the iTunes setup program. Follow the installation prompts, including accepting the terms and conditions and indicating where you would like the directory to be created. Continue to follow the steps included with the setup assistant. This will allow you to customize the options, including assigning certain properties to files. You can play all your MP3s through the iTunes interface or set iTunes as your default audio player. Installing QuickTime Go to http://www.apple.com and click the "Downloads" item on the top menu bar. You will then have the option of installing QuickTime. This program allows you to watch streaming video on the Internet, as well as play other multimedia files, such as .AVI files. Click the "Download" button beneath the QuickTime logo. This action will take you to the main QuickTime download screen, where you will be prompted to enter your email address and continue on by clicking "Free Download Now." Repeat steps 3, 4 and 5 from above to install QuickTime on your computer. Be sure to read the information in each box carefully and accept the terms and conditions of use. Version 11.0.2 Added on 02/20/2013 Manage your music and movie libraries on your PC, iPod or iPhone.
http://download.cnet.com/apple-itunes/3000-2141_4-10235268.html b> b> Play MPEG-4 movies with AAC sound with latest version of Apple's premier media player. http://download.cnet.com/apple-quicktime/3000-2139_4-10002208.html

Mar 02, 2013 | Apple iPod Audio Players & Recorders

2 Answers

I am trying to download iTunes onto my computer, but when I get to the end of the process where iTunes and QuickTime are to be installed it wont. A small box pops up saying "iTunes could not be...


Hi there!
There can be several reasons why you are getting this error message. First, make sure that your user account is an administrator account. If you are sure that your account is an admin, follow this steps:
1. Choose Run from the Start menu. type %Temp% and click OK. delete all files inside the temp directory 3. Click again on run from start menu. Type cmd and hit Enter. 3. Drag iTunesSetup.exe from the Desktop into the C:\\WINDOWS\system32\cmd.exe window. 4. Add a space and then this text: /extract %TEMP% 5. Press return/enter. This will extract three Windows installer packages into your TEMP directory. 6. Navigate back to your TEMP directory. 7. Launch the AppleSoftwareUpdate Windows Installer Package. Complete the installation. 8. Launch the QuickTime Windows Installer Package. Complete the installation. 9. Launch the iTunes Windows Installer Package. Complete the installation.
Please reply if this will not fix the problem. Cheers!

Apr 23, 2011 | Apple iTunes

1 Answer

Getting message error -40 cant connect to itunes on my ipod 2g a1288


1. First, Open up iTunes, plug in your iPod Touch/iPhone to the CPU's USB port. Turn on your CPU's speaker and make sure it is loud enough that you can hear it.

2. Hold down the Home button (top left for iPod Touch and top right for the iPhone with the screen facing you) and the Power button (located on the front bottom of your iPod Touch/iPhone) simutaneously, until the screen goes black and the device turns off. (past the red slider/slide to power off screen)

3. Now let go of the Power button, but continue to hold the Home button. Your iPod Touch/iPhone should have turned off and the screen should not be on.

4. After around ~10-20 seconds, you will hear a noise (beep/ding) from your CPU as if it had just recognized a new hardware device, now iTunes should recognize it in DFU mode.

5. After iTunes recognizes the iPod Touch/iPhone, let go of the Home button otherwise it will go into recovery mode and you will have to do the entire DFU process over again.

6. You will know when you have put your iPod Touch/iPhone correctly into DFU mode when the display is blank and that you do not have anything on your device.

7. Restore ipod using itunes

Feb 26, 2011 | Apple iPod touch Second Gen (8 GB,...

1 Answer

Itunes or windows wont recognize iphone 3g


uninstall itunes and the other components such as quicktime, apple mobile device support, apple application support,apple software update and bonjour.

  • go to your control panel and add or remove programs(win vista or 7) or programs and features(win XP)
  • remove the stated programs from above, restart your computer
  • visit apple.com/itunes and download iTunes and install.
  • plug your iPhone in and then it will load the driver for it and then be recognized again by your itunes and computer

Dec 15, 2010 | Apple iPhone 3G

1 Answer

How to solve if my iphone 3G cannot be on, it stuck at the apple screen?


  • The quickest way to fix your iPhone 3G is to sync it to a different computer. When you do this the computer will recognize it as a new device and install the software on it like it's never been used before, that said everything you have on it is gone. It may take a while so be patient.
  • 2 If step one is successful you can sync it to your computer. It will recognize that it is synced with another computer and ask you if you want to sync it to this one; go ahead and do it. This may take a while too because you will install the applications, songs, data, etc. you had on it before.

    WARNING! DO NOT DISCONNECT YOUR IPHONE 3G WHILE SYNC IS IN PROGRESS OR ELSE YOU WILL BE STUCK IN RESTORE MODE AGAIN!
  • 3 If steps 1 and 2 did not work or you do not have another computer to sync it with the following steps will help.
  • 4 Backup your music, videos, and applications. Typically it would be the iTunes folder in the My Music folder. This is a precautionary step to the following steps to come, your music should be unaffected but stranger things have happened.
  • 5 Uninstall iTunes, Quicktime, and other Apple component software from your computer. Follow the steps listed on the Apple Support page, "Removing iTunes, QuickTime, and other software components for Windows XP" the link is available in the resources section. Restart your computer when done.
  • 6 To be sure everything is uninstalled completely run the Windows Installer CleanUp Utility. This program removes remnants of uninstalled programs from your registry and deletes files that the uninstall fail to catch. You can download and read more about this program from the Microsoft Help and Support Page, "Description of the Windows Installer CleanUp Utility" the link is available in the resources section. Restart your computer.
  • 7 If you have a registry cleanup utility like Registry Mechanic or CCleaner run the program and restart your computer. It is sad to say but the Windows Installer CleanUp Utility may not catch everything so having a secondary cleaner could be essential.
  • 8 Install the latest version of iTunes. Currently iTunes 8 is the latest, it could change tomorrow so download it from Apple.com. Restart your computer.
  • 9 Open iTunes and connect your iPhone 3G. It may take a while for it to recognize the phone, be patient. Once iTunes recognizes your phone it will prompt you to download the latest iPhone software, the current version is 2.1. Follow the installation instructions in the Apple iPhone - Software Update page, the link is available in the resources section.

    WARNING! DO NOT DISCONNECT YOUR IPHONE 3G WHILE SYNC IS IN PROGRESS OR ELSE YOU WILL BE STUCK IN RESTORE MODE AGAIN!
  • 10 Hopefully these steps helped you recover your iPhone 3G. It is possible that even after a successful recovery your phone may revert back to being stuck. In my experience I was able to save my iPhone 3G from restore mode but when I downloaded the software update it got stuck again, luckily steps 1 and 2 fixed it.

  • Oct 06, 2010 | Apple iPhone 3G

    1 Answer

    Got unlocked iphone, tried to restore factory settings now its stuck on bitten pineapple...any help plz just got this phone?


    Hi,
    Here u can follow the steps

    Step 1: Make sure you have downloaded the latest version of iTunes if you haven’t already. Download iTunes 8.2 from the link given below.
    Step 2: Now connect your iPhone with your PC. You must connect it to a single usb port on the backside of your computer. Do not use any usb hub or the ports in the front as this could cause an error during update process.
    Step 3: Start iTunes 8.2. Sync your iPhone with your PC so that iTunes backs-up all your important data including settings, apps, music, contacts and photos.
    Step 4: You will now have to download a custom cooked firmware for your iPhone version (2G or 3G). I can’t post the download links for these files for the reasons you all know very well. Just Google “iPhone 2G Custom 3.0” (If you are using iPhone 2G) or “iPhone 3G Custom 3.0” (If you are using iPhone 3G) and use one of the torrent links to download the custom created .ipsw file.
    Step 5: Once you have downloaded the required .ipsw file, Copy/Paste it into this location:
    “C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates\” (Windows 7)
    “C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates\” (Windows Vista)
    “C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Update\” (Windows XP)
    Step 6: Restart iTunes. You will now be prompted to install this firmware you just download. Just close this prompt dialog by clicking on “x” from the top right-most corner of the window.
    capture.png
    Step 7: Now you will have to restore your iPhone to this custom firmware 3.0 that you just downloaded. Click on your phone from the sidebar in iTunes to get to this screen as shown in the screenshot below:
    capture2_thumb.png
    Now press and hold left “Shift” button on the keyboard and then click on “Restore” (Not “Update) button in the iTunes and then release the “Shift” button.
    2e_thumb.png
    This will make iTunes prompt you to select the location for your downloaded custom firmware 3.0. Select the downloaded .ipsw file and click on “Open”.
    Step 8: Now sit back and enjoy as iTunes does the rest for you. This will involve a series of automated steps some of which are highlighted below:
    asd.pngafasf.pngggg.png
    Don’t do anything silly at this point. Just wait while iTunes installs the new firmware 3.0 on your iPhone. Your iPhone screen at this point will be showing a progress bar indicating installation progress. After the installation is done, iPhone will restart automatically and you should now have a fully unlocked and jailbroken iPhone 2G. iPhone 3G on the hand will only be jailbroken, not unlocked. iPhone 3G users will have to wait for Dev-Team to release ultrasn0w on Cydia in order to unlock their phones.
    Step 9: Once you are done with the unlocking and jailbreak process. You can now restore all your settings, apps, music, contacts and photos to the newly installed firmware version 3.0 by restoring the backup that you made in Step 3 from iTunes.
    captsure_thumb.png
    Feel free to ask me any question here should you run into any problem during the update process.
    Disclaimer: This guide is for testing & educational purposes only. I’m not responsible for any loss of important data or malfunctioning of your iPhone.
    Download Links:
    Download iTunes 8.2
    Download iPhone OS 3.0 Custom Firmware (iPhone 2G) [Screenshot]
    Download iPhone OS 3.0 Custom Firmware (iPhone 3G) [Screenshot]

    /**/ Thanks

    Thiru

    Jun 20, 2009 | Apple iPhone Smartphone

    2 Answers

    My itunes does not start whwn i clicked on icon.


    Here's some info that may help - picked up from other boards where similar problems reported.
    First check to see if Quicktime works normally, iTunes will not work without it.
    If Quicktime is OK, then use these troubleshooting articles: XP version http://support.apple.com/kb/TS1421 Vista version http://support.apple.com/kb/TS1717
    Have you installed any of the following: ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
    If so uninstall them, they are know to cause problems with Quickitme. Then download the version of Quickime without iTunes: http://www.apple.com/quicktime/download/win.html Now Remove Quicktime using the method for Quicktime in this article (just Quicktime): XP http://support.apple.com/kb/HT1925 Vista http://support.apple.com/kb/HT1923 When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name. Restart you computer Install the stand alone Quicktime and check if it starts. If it does you are in a position to find out if iTunes is OK.
    If Quicktime is OK, do you get any error message when you try to start iTunes? If not, open your task manager after trying to start iTunes. Do you see iTunes.exe running on the processes tab. If there is no error and you see iTunes.exe running then iTunes is hanging and we need to look at a slightly different route.

    Sometimes it is just a problem with the itunes database file when it won't open after an upgrade. Press and hold the shift key while trying to start itunes. Does it give you an option to choose or create a new library? http://docs.info.apple.com/article.html?path=iTunesWin/8.0/en/15502.html

    Bonjour is a common cause of iTunes hanging at start up. i.e. silent launch failure with iTunes.exe running on the processes tab. You can uninstall bonjour if you don't need it. However it is required for sharing libraries and other things
    You could also try uninstalling it, then downloading bonjour from Apple and installing it directly. http://support.apple.com/downloads/Bonjour_for_Windows

    Jun 15, 2009 | Apple iTunes

    1 Answer

    Putting a downloaded movie onto itunes or iphone


    everlloyd,
    You have to downsize those movies for use on an iPod, it's a waste of space to put it in full size, there are some free shareware versions, quicktime Pro will but it will cost you. Also there are several movie making programs that will do it as well. You want to change you preferences for the iPod to function as a hard drive so you can store file on the iPod, it is a newer version I'm guessing with the latest software so you can play back the new movies even the ones you download from the iTunes Store. Your local Apple Store will also suggest thier favorite programs to do the job.
    randy320sgi

    Jan 06, 2009 | Apple iTunes

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