I would like you to send me a instruction manual., and I did not get any bobbinds, needles,threader or anything with mine.....

to make manual threading of a needle easy buy a needle threader
it is a instrument that has a very fine piece of wire in a loop that you push through the eye of the needle , put the thread in that loop and pull the loop back out of the eye and the needle is threaded
available from most any shop that sells material , cotton , thread or sewing machine shops
cost --pack of 2 for $1.00 or there abouts

Try raising the needle so the threader does not have to go so low. The owner's manual should have instructions on what height the needle should be set for using the threader.

Here is the information from the owner's manual (Page 20):

Auto needle threading device
Net
If using special threads which wind quickly off the
thread spool, attach a net to the spool before using.
*
Cut the net to match the size of the spool.
1 Net
2 Thread spool
4
3 Spool pin
4 Spool cap
1. Guide the thread through the wire loop thread
6
guide (number "6") and gently pull the thread
towards you.
2. Lower the presser foot.
3. Lower the needle threader lever until it stops.
Hook the thread into the guide and pull it
across to the right.
1 Wire loop thread guide
2 Needle threader lever
3 Guide
*
The needle threading device CANNOT be used
while the needle is LOWERED.

4. Push the needle threader lever toward the back.
Check to be sure that the hook has passed
through the eye of the needle and route the
thread under the metal guides and the hook.
*
Pull the thread toward you and check that it is
being held by the thread hook.
==========
Here's where you can find the manual instructions:
http://www.manualslib.com/manual/355776/Brother-Pe-180d.html?page=20#manual

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These needle threaders are a pain. I gave up on mine after the third time I had it fixed.Easier to thread by hand or a little needle threader.
As for having to have the timing readjusted twice, either the machine is faulty or the techs don't know their job!

If it's still in warranty, send it in for repair. If it's not still in warranty, pull out a length of top thread and clip off the end with sharp scissors at an angle. Poke the end of the thread through the needle eye -- it should go through easily. Two second solution.

On mine, I just pushed the needle threader to let it line up with your needle when you have the lever down, look at the little wire to see what it is hitting on the needle. My first machine with a needle threader had the little wire missing so I thought that I was doing something wrong, luckily JoAnn's had a Viking store inside and she showed me. So, I called Singer and they sent me a new one.

make sure the needle is inserted correctly into the needle holder
if the needle threader has worked before then there could be something
wrong with the needle threader
here is a link for a manual

http://www.singerco.com/uploads/download/545_7470-instruction-book-engfrespa.pdf

I have that machine, and am wondering if your needle has a burr on it, try a new needle, #11 or #80. You may also have no hook in your automatic threader to go throught needle eye. My first automatic threader was defective, no wire to go through the needle to catch the thread. Take a magnifying glass and look when you change your needle and watch when you pull your threader down, do you see a really fine wire come through the needle eye? If, not yours is defective because it has to pull the thread into a little loop for you to pull your thread through it after you release the lever quickly, Mine was a Singer and they sent me a new one right away, Brother will do the same for you, I am sure. Another thing you can do is go to your dealer and have them inspect it, I went to JoAnn fabrics and that is how I learned that I was not crazy, it was the machine,

Do you mean the auto needle threader?

Mine won't work on very small needle sizes so I resort to the old manual needle threader for these. Ditto for twin needles.

Otherwise its a case of pulling the auto threader down so the hook swings into the needle eye, then pulling the thread over the face of the needle and catching it into the hook, then release the threader so it pulls back through the needle eye, taking the thread with it.

The only other thing that springs to mind is "is the needle at the top position in its stich cycle so that the threader lines up with the needle eye?

hope these ideas help a little.

When you have the threader engaged to the needle hold the thread between your two hands horizontally and slide the thread behind the needle starting from the bottom up until you feel it stop then pull the threader gently out toward the back of the machine. Sometimes it takes a few tries to get the hang of it

You are threading the top of the machine incorrectly.

Make sure the needle is in correctly with the flat side to the rear of the machine, make sure to thread the upper and lower portions of the machine correctly. If this does not solve your problem, please respond.