Question about Brother HL-2040 Laser Printer

1 Answer

Tab on left side of toner keeps moving

I put in a new drum (just took the toner from old drum to new drum) and thanks to suggestions here, will actually print now.

However, it only prints one sheet and then that tab on the left side of the toner is back to the 3 o'clock position (the tab in the semi-circle).

So I push it back to 10 o'clock position and I can get one more page printed (toner light goes off at this point) and then we're back to the beginning - toner light on, tab back at 3 o'clock.

How can I get the tab to just stay at the 10 o'clock position? Thank you!

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,306 Answers

It's not that tab, it's the tab inside your printer that it hits. You need to pull it slightly out so that it swings freely, there is a spring attached and it should go one direction and spring back. If it's sticking you need to wiggle it free.

Posted on Jul 14, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

When page prints out it has blotches of black ink on the paper

It is probably the toner cartridge, not the drum. I suggest swapping in old toner cartridges and drums to nail down the problem. I keep at least one old toner and one old drum for that purpose. By the way I just bought a toner cart from It will not last as long as a Brother cart, but costs very little.

Jul 12, 2014 | Brother HL-5240 Laser Printer

1 Answer


Here's the process:
1) Make sure that the printer is turned on. Open the front cover. 2) Take out the drum unit and toner cartridge assembly 3) Push down the green lock lever and take the toner cartridge out of the drum unit. 4) Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. 5) Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. 6) Pull off the protective cover. 7) Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. 8) Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. 9) Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
That's it. You may also want to download the user manual as it has photos along with the instructions above. You can obtain that at:
Hope this helps!!

Jun 20, 2011 | Brother HL 2140 Laser Printer

1 Answer

I have a HL 2070 Brother printer That that toner light will no go off, I replace with a new toner and after that did not keep working, I tried to reset the toner opening the front door, also holding the go...

Hi there!
You can remove the drum and toner, remove toner from the drum unit then gently rock the toner from side to side for about six times to distribute the toner inside, then on the drum unit slide the green tab on the upper left hand from left to rigth for about six times and then put it back to the home position. Reinstall the toner back to the drum unit and then put the drum and toner back to the printer. closed the front cover. the toner light should turn off,
Hope this helps.

Mar 28, 2011 | Brother HL 5250DN Laser Printer

1 Answer

It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.

Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
  • Open the front cover
  • Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
  • Press 1 to reset the drum count.
  • Close the front cover
Hope this helps!

Mar 23, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

I was getting some unwanted ink markings on the sides of my documents. The toner seems fine. I happened to have a new drum and the drum light had been blinking, so I installed the new drum with the old...

The problem your having is most likely the drum or the fuser. First, separate the two and clean any dirt you find, On the drum, there is a purple tab that moves left and right, do that a couple times, it will clean the wires. put it back together and do a test print. if you see the same lines with your old and new drum, then your fuser will need to be replaced.

Aug 26, 2010 | Brother HL-2040 Laser Printer

1 Answer

"Toner Life End" with new cartridge in place

take out the toner form the drum, on the left side of the toner there is a white tab sat in a half circle type cut out. it should be located at its far right position, carefully push it anti clockwise until it stops, may need a screwdriver to start it moving as its a bit stiff.
put it back in the drum and give it a try

May 12, 2010 | Brother IntelliFax-2920 Fax

1 Answer

Fuser Problem?? The ink does not cover the left side of the page

Pull out the toner/drum and on the backside there is a blueish/purple tab, it slides from side to side along a corona wire. Move the tab back and forth several times and then put the toner/drum back in and reprint.
Below are the instructions on how to accomplish this task.

Apr 13, 2010 | Brother HL 5250DN Laser Printer

1 Answer

Toner light is on and it wont print


The toner light being on solid means that the toner cartridge is empty.
You will need to replace it with a new one.
When replacing the cartridge, please remember to seperate the toner and the drum, DO NOT THROW OUT THE DRUM.

If you have already changed the toner cartridge with a new one, then you will want to reset the toner cartridge.

To manually reset the printer, first, remove the toner from the printer and separate it from the drum unit.

With the toner cartridge in hand and the brother writing facing you, look to the left side of the cartridge. You should see an arc shaped opening with a white tab in it.

The tab is set at the right position and must be pushed back to the left side of the opening.
To push the tab back, you must turn the grey gear attached to the front roller upwards as you push the tab.

Once the tab has been placed to the left position, the printer will accept it as a new toner cartridge.



Apr 07, 2010 | Brother HL-2170W Laser Printer

2 Answers

Brother Printer MFC-7420

Open the front cover and take out the toner/drum unit. On the top of the drum unit you will see a blut tab that you can slide side to side. Do this 10+ times and this should fix your issue. Make sure to put the blue tab back in the original start position which is believe is to the left on that model.

Sep 06, 2008 | Brother MFC 7420 All-In-One Laser Printer

4 Answers

Dust on Drum...

I had this problem too. I took out the drum and vacuum the drum with a vacuum cleaner ( no brush ) while at the same time manually rotate the drum cyclinder. It worked. After a month or two, you might have to do it again. But everytime, it solved the dust problem.

Nov 23, 2007 | Brother MFC-7820N Laser Printer

Not finding what you are looking for?
Brother HL-2040 Laser Printer Logo

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts


Level 3 Expert

1362 Answers

James Cagle
James Cagle

Level 2 Expert

454 Answers


Level 3 Expert

379 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides