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PC 940 paper tray feed springs working poorly, frequent paper jams

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  • moleend2 Jul 20, 2009

    Thanks! However, you can hear the paper crinkling when you push the paper tray in place. We've been able to use it with about 10 sheets at a time. It crumpled just one sheet out of 20 that way.



1 Answer

It's not the springs, it's the paper feed rollers that are worn out

Posted on Jul 17, 2009


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Posted on Jan 02, 2017


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2 Answers

Printer jams only when I put paper into the tray, and not when I feed the paper manually

in your paper feed tray there is a paper separation pad which is setup on a spring.just scratch it with some fine sand paper and clean with IP solution.

May 27, 2012 | Brother HL-2040 Laser Printer

2 Answers

How do i fix a paper jam on my printer?

One of the more common problems with printers as it relates to paper jams, is that the paper stacked in the tray hasn't been fanned. What I mean is, it's like holding a paper-back book in your hand and skimming quickly through the pages with your thumb as your other hand holds it at the spine. Try this as a remedy if your printer jams often.

Hope this helps. :)

Oct 02, 2010 | Office Equipment & Supplies

4 Answers

Paper jamming in printer. Pulling one side before the other causing it to jam... Brand new, bought Sunday

Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
1.Turn off the printer.
2.Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3.Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4.Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5.Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair.
* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
Preventing a printer paper jam
As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
•If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
•Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
•Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
•Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
•Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

Jun 24, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Only 8 1/2 by 14 paper jamming at the DADF

Does it feed sometimes, and just jams frequently, or every single page?
Are you sure the paper size in the tray is set correctly? Otherwise for frequent or constant jams when the paper simply stays in the tray, then the feed rollers are likely worn out.

Mar 16, 2009 | Office Equipment & Supplies

1 Answer

Paper tray won't feed paper & I get a false paper Jam code

This might work for you - it worked for me. HP paper was feeding crooked. Checked the "Paper Type/Quality" in the printing options window - mine was set to Photo Paper. When I changed it to Plain Paper, the paper fed evenly. Hope this works for you.

Oct 31, 2008 | HP OfficeJet 7410 All-In-One InkJet...

3 Answers

Error 391: paper jam

See below for Error 391:

Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.

Apr 04, 2008 | OKI C5200n Laser Printer

1 Answer

Canon ir2016 pc

I have some GENERIC suggestions, but as I work on competitor products, I am not familar with the specfics of your machine. So this may or may not help. If something in this post doesn't match up with what you see, disregard it.

Generally speaking paper jam messages are generated because the sensors in the machine either see paper when the should not, or DON'T see paper when they should. "Ghost" jams are usually caused by two things: either the paper is not feeding properly from the paper tray or a sensor is "confused" because it is bad, broken, or covered by a small piece of paper.

If the machine indicates a jam in an area of the paper path close to the paper tray, it is likely that paper is not feeding from the tray at all. If you have an alternate paper source, such as a second tray or a bypass, try feeding from that source. If you are successful, the problem is probably misfeeds from the tray that doesn't work.

In that case, inspect the feed components in the tray (feed rolls or feed tires as the case may be). See if anything looks out of place. Sometimes feed tires can twist or slip and can be put back into the proper position. If the machine has two similar trays, you might be able to compare the two. If you can, remove the tray and see if you can locate the actuator for the paper empty switch. (It will probably be a plastic lever hanging free to ride on the top of the paper stack.) VERY CAREFULLY (you don't want to break or dislodge anything) tape the lever up in place (to fool the machine into thinking there is paper in the tray) and then inspect the feed components while you attempt to make a copy. (Be sure the tray you are watching is selected as your paper source.) If the feed components turn, you probably have to replace the rolls or tires. If not, it may be that a feed clutch or solenoid is not working.

If you cannot get a successful feed from any source, you may have a sensor problem. This might be a bad sensor, a broken actuator or a very small piece of paper stuck on a sensor. This latter problem happens when someone pulls out a jam. The paper tears on the sensor actuator and leaves a small piece in the sensor. Look around the area where the jam is indicated and see if you can find the sensor actuator. It will be a small plastic "finger" or lever (it may only be a few millimeters) typically with a small spring on it. BE CAREFUL not to dislodge or break it. See if there might be a small piece of paper (it, too, may be just a few millimeters) on it or anywherer else in the paper path. If you see something, carefully remove it with tweezers or a similar tool. Again, be very careful not to break or dislodge the actuator. If an actuator is dislodged, you may be able to pop it back in place, but if the small spring has fallen off, it might get tricky. The end result is that the actuator should move freely and spring back into place.

The truth is, unless you see something obviously out of place, or you are exceptionally mechanically inclined, it is probably best to get a service tech in. Again, these are generic tips, but I hope they give you some help. Good luck!

Mar 27, 2008 | Canon PC-940 Black and White Copier

7 Answers

Paper jam

I too have this infuriating problem and the reason has already been pinpointed very well it is indeed the front rubber pinch cam not grabbing the paper well. I have approached this problem from another angle... under the front sprung loaded flap on the paper tray
there are two compression springsapprx 1/2" in dia. Gently prise apart the 2 flap pivot (on the extended arms) to gain access to the springs ,pull out the springs and either replace them with slightly stronger ones or pull the existing springs apart to retension them and pop them back (long-nosed pliers or tweezers) this will restore the spring tension lost during use with the rubber pinch cam.

Mar 10, 2008 | Samsung CLP 300 Laser Printer

3 Answers

My printer jams frequently

More info is needed where does it jam ie. going to print from paper tray or coming out of the fuser in back before it comes out on top?

Feb 26, 2008 | Lexmark E330 Laser Printer

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