Question about HP Scanjet 5490c Flatbed Scanner

Open Question

Scanning light, power light, toggle light are all blinking

HP Scanjet 5490c - I was scanning and the light stopped midway in the scan. Now the scanning light, the power light and the toggle light (b/w versus color) blink in unison. I have disconnected the power cord and the USB connection and reconnected them but nothing helps. I have rebooted my computer to try to trigger the lamp to move/reset but it doesn't work because the computer doesn't recognize that the scanner is attached. There is nothing on the LCD. I can't do a reset or anything because the scanner isn't recognized.

Posted by on

Ad

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
jackboy
  • 2985 Answers

SOURCE: No picture image when scanning

This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

Posted on Jun 14, 2007

Ad
rdavidd
  • 1 Answer

SOURCE: Scanner stopped in the middle of a scan

Although I can not be sure without testing it, the most common problem with this type of issue is that the power supply adapter has failed. According to the manual (posted at http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00215714/c00215714.pdf) this scanner has an external power adapter. Since you indicate that the scanners light does not come on, I would be inclined to believe that power adapter needs to be replaced. However, before you go and buy a new one, I would suggest you get the current adapter tested with a volt meter to determine if it is outputting the correct voltage and amperage.

If you discover that the power adapter has failed, you may be able to simply replace it in order to get the scanner up and running again. However please take note that depending on what part of the adapter circuit failed, its failure could possible have also damaged the scanner's internal circuits. However, if you find after testing that the adapter is outputting the correct voltage and amperage, then the problem would most likely be a scanner board circuitry failure.

Posted on May 04, 2009

AldRezaine
  • 995 Answers

SOURCE: ARE THERE REPLACEMENT bulbs for an hp scanjet

Yes it has a replacement. Try to find it in some computer stores.

Posted on Oct 30, 2009

  • 1 Answer

SOURCE: I have a HP scanjet 2400. It does not scan

scanner clean miror & roll with oild
from haresh patel

Posted on Dec 25, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Scanjet 4600 is stuck halfway through scan


About 2,970 results (0.68 seconds) Search Results

    HP Scanjet Scanners - Scanning Stops at the Preview ...

    h20564.www2.hp.com/hpsc/doc/public/display?...na...

    Hewlett?PackardWhen attempting to scan from the front panel of the device, the Scan Preview window displays normally but does not show the document or picture being ...Missing: 4600

    Scan stalls half way through and never finishes - HP ...

    h30434.www3.hp.com > ... > Scanning / Faxing

    Jan 11, 2011 - 7 posts
    More times than not, the scan stops part way through (example attached) and then (after several minutes) displays the messages below:.Missing: scanjet ‎4600

    issue Scanjet 5590 windows 7 Business 64 bits - stop during

    h30434.www3.hp.com > ... > Scanning / Faxing

    Jan 19, 2010 - 10 posts

Feb 05, 2016 | Office Equipment & Supplies

2 Answers

HP Scanjet 2400 scanning picture green and backgroud green


go to scanning software in ur computer change color section and remove this problem


regards
john

Nov 03, 2009 | HP ScanJet 2400 Flatbed Scanner

1 Answer

HP 5200c scanjet - get black page


yes, your fluorescent bulb is burned out and you cannot buy a spare. Sorry

Oct 11, 2009 | HP Scanjet 5200c Flatbed Scanner

1 Answer

Hp scanjet G2710 scanner isnt scanning the whole document.the light only moves half way then stops


If you are scanning via software then the software could be looking for a smaller image. Check the preview and adjust the size as necessary.

Apr 30, 2009 | Office Equipment & Supplies

1 Answer

HP Scanjet 3570c not scanning


Scanning Without HP Hardware

1. Click Start
2. Control Panel
3. Click Scanners and Cameras
4. Click on the Icon and follow the Scanner and Camera Wizard instructions.
5. Select the HP scanning device from the TWAIN source list
6. Click File and then Scan New .

Feb 08, 2009 | HP ScanJet 3570C Flatbed Scanner

1 Answer

Problem with scanning of document


just try once by reloading the drivers and try with another usb port and cable, if the problem is not solved then your scanner needs servicing

Dec 23, 2008 | HP Scanjet 5590 Flatbed Scanner

2 Answers

Windows Vista Driver for HP Scanjet 3200C


Help me I need vista 32 bit driver for my hp scanjet 3200c.

Thank you

Oct 24, 2008 | HP ScanJet 3200C Flatbed Scanner

3 Answers

Belt


You dont say where you are so it is not possible to tell you where to look.
Likely as not as with most small electronics these days no parts are available - service by replacement is the name of the game,
You could try HP support I guess

Mar 21, 2008 | HP Scanjet 5470c Flatbed Scanner

1 Answer

HP ScanJet 5590 automatic feeder not working


Have you tried scanning in the flat bed mode? Does it scan okay? If the image is good, then there is no problem with scan module. Check your page settings. If the page size selected for scanning is smaller than actual size, there can be some peoblems. Try and scan with max size. Check if the sensors are dust/paper free. A small piece of paper (The small round discarded piece from Computer stationery) in the paper sensor can create trouble.

S. Mohan

Feb 21, 2008 | HP Scanjet 5590 Flatbed Scanner

Not finding what you are looking for?
HP Scanjet 5490c Flatbed Scanner Logo

Related Topics:

357 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...