Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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I have a Kenore Elite bottom freezer model 596.776.09800. The food on the top shelf freezes. The other shelves are ok. It is set at 39 degrees. Can you please help me?

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Kenore bottom freezer

The drain pan is located at the bottom in front of the compressor you should be able too see it when you take the toe kick off. If you go to www3.sears.com you can look at a picture of the unit just put in your model number make sure you put the number in as 596.72914200 that period is important you will need too look in the compressor section of the parts breakdown.

Posted on Jun 13, 2008

Krazytech
  • 725 Answers

SOURCE: kenore elite bottom freezer, top fridge stopped cooling

first check that you can hear a fan in the freezer..if the fan is running you have a defrost problem or a plugged drain... to get it to work temporary defrost the freezer. Unplug the refrigerator, open the door and get a blow dryer and warm up the freezer. wait until the water stop dripping out or about 12 to 24 hours and then you can plug it back in . it will work for 2 to 3 weeks. To unplug the drain.defrost the freezer .remove the back cover. Use a pipe cleaner to clear the drain. pour a few cups of hot water down the drain. The defrost systems is:
HEATER-DEFROST
THERMOSTAT-DEFROST
TIMER-DEFROST
Start with the timer. It is just under the front kick plate. there is a knob you can turn it slowly.until it clicks off the compressor. then open the freezer and listen . You should hear the heater come on .. it will sizzle when it comes on ...
You will have to remove the back panel of the freezer to check the heater for and thermostat for continuity. Heater are the lease likely part to go bad... I always change thermostat and timers together.
let me know if this helps or we can chat if you need more help.

Posted on Aug 31, 2008

  • 145 Answers

SOURCE: My Kenmore Elite refrigerator keeps freezing the food!

Replace your thermostat and will work like new again

Posted on Jun 07, 2009

  • 1891 Answers

SOURCE: have a kenmore elite not getting cole and not freezing

Have a kenmore elite not getting ?????. if not getting cold . ck to see if both fans are gong and if compressor is hot to touch . if its not hot its not running . this could be a cold control/ or stuck in defrost . if the lights or on inside / the power is ok . but you need to ck some of the controls . and see if comp is hot . it may be a compressor also .. **** i know this does not help much but i need more info to help more thanks ****





Posted on Apr 04, 2010

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1 Answer

The top two shelves are not freezing and the food on those shelves and that area of the door have defrosted. The bottom seems to be freezing. I can hear the fan running and do not feel any drafts from


Obviously that freezer is not achieved the required temperature. There are several reasons for that:
- Defrosting system is not working, which leads to accumulation too much ice on the evaporator that prevents heat transfer and reduces air circulation despite the fan is running.
- The problem with draining condensate after defrosting cycle which also leads to accumulation of ice.
- Leaking gas from the cooling system (reduced cooling capacity)
- Faulty compressor

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Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
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First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
  • If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are not set high enough. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls up one notch.

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At this point I am not sure if your Auto Damper that regulates the cold air is stuck closed or if the thermistor that controls the damper is responsible. You could also be having a defrost problem restricting the air flow to the fresh food section. Look into rear of freezer to see if there is a layer of frost building on rear panel. If yes then we will need to focus in a different direction. First by manually unplugging fridge and then using a hair dryer to help speed things up. The manual also has diagnostics test that you can do to locate a problem area like thermistors or many other errors will show once placed into diagnostics. Sea Breeze

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