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My printer won't print. It says it is offline.

My printer won't print. It says it is offline. The network test said it could not find the network name. How do I fix this?

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Go to control panel and click on added printer and on the the printer itself, right click on the and put it back online

Posted on Jul 14, 2009

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Posted on Jan 02, 2017

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HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

Will not print. it says printer is offline


Have you tested the Cable ( maybe test with a replacement)
under your devices and printers is the checkbox on use offline, printer - see whats printing - printer - uncheck use offline

Apr 05, 2014 | HP Officejet Pro 8600

1 Answer

Printer offline and not printing


Since this is a network printer there are a few potential sources for problems.
  1. IP address conflict. When items on a network are powered on and off sometimes the auto-assigned IP addresses aren't refreshed. The router may think the printer isn't there and re-uses the IP address for a new device on the network, but the printer is still trying to connect with the original IP address.
    1. Log onto your router. See if the printer shows up in the DHCP Client Table of your Local Network - it may have names or just MAC addresses depending on the router. You can print out a test sheet from your printer and see what *it* has as it's IP address and see if that's assigned to something else.
    2. If you do find a conflict, the easiest solution, IMO, is to assign a static IP address to the printer.
  2. Bad cable or hub. Both can go bad and a problem with either will cause the printer to appear to be offline.
    1. Check for lights at both ends of the ethernet cable.
    2. Try a different port in the hub or router
    3. Try a different cable
  3. An recent update corrupted your printer settings.
    1. Uninstall the printer, then reinstall it

Nov 13, 2013 | Brother MFC-7460DN Multifunction Laser...

1 Answer

Brother HL-2270DW printer shows offline and won't print


I had this problem today with my wireless Brother MFC-990CW using Windows 7, and when I went to see what s printing, then printer, it wasn t showing that I had checked the use printer off-line
So, on my pc I went to the start button then chose:
- Computer
- Network
- Double click your printer
- New print drivers will start to install
- Right click the icon that is a copy made of your printer setup
- Set this as your default printer
I was then able to print and my printer didn t show as being off-line anymore. This is a lot easier than having to uninstall and install the printer again using the disc.
Source(s):
https://answers.yahoo.com/question/index?qid=20140422184955AA0dJ7F

Jun 27, 2012 | Brother HL-2040 Laser Printer

1 Answer

When i print from hp deskjet D1560 it dose not print. It automatically shows offline when i print even though it is not offline. And it dose not print self test page also. pls give an instant...


Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Aug 19, 2011 | Office Equipment & Supplies

1 Answer

HP Deskjet 6980 won't print. Says offline but i don't see how to turn it back online. was working. now not.


Printers often go off line for no reason. It can be genuinely off line or the pc is just not seeing the printer anymore To put it back on line all you need to do is open the print queue (double click on the printers icon in printers devices/ printer and faxes) go to File and in the drop down list it will say "Use printer Offline or Use printer online. click on it and if the pc is seeing the printer if will change and the printer will then start up and print. If this does not work then check your cable to the printer or your network connection to reestablish the connection.

Aug 07, 2011 | HP Deskjet 6980 InkJet Photo Printer

2 Answers

I cannot print to my printer...it says it is offline...how can i fix that? its connected to the network and all network cables are working fine...


may be you should check, in first, in the control panel / printer ; right click on the icon of your printer , verifier that it isn't setup in offline mode , otherwise i don't know ....

Jan 14, 2010 | HP LaserJet 1320 Printer

3 Answers

Status on print job says offline dell m5200


a few questions:

-Do you know this printer IP?
-Can you ping this printer?
-How many printers do you have on your network?
-Did all the printers on your network offline or just this printer?
-Did you check the network cable that connected to your printer?

solution:
-you might try to restart printer spooling service on your print server
or
-If your server is still functional, you might try to reinstall/set up this printer on network

Mar 24, 2009 | Dell M5200n Laser Printer

3 Answers

Printer Offline


If your problem still persists then If the printer and the printserver is on and connected to the printserver and the router respectively. Then try right clicking on the printer icon in the printers and faxes window to set it online. Try Printing. If it did not work, then right click on the printer icon again > Properties > Ports > set the proper network port. Apply the settings and try Printing.

Sep 27, 2006 | Lexmark N4000e Print Server

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