Question about Smart Technologies SMART Board 580 (SB580)

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Not getting power to a 580 smartboard.

I have a 580 smartboard. The serial cable to the smartboard is connected to a serial USB cable. It seems that my smartboard ready light is not green. How can I fix this??

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If you have no led, the board has no power. you can only have 4 usbs in one hub, and each of those usb cables cannot be over 16 feet long. if it's red, it's not communicating with the computer. check the usb port on the computer. disconnect the usb fron the board and reconnect it. if it's amber, there is a checksum error, so reset the SC9 controller by pushing the reset button on the side of the SC9 for no longer than 3 seconds. if the pen tray leds cycle, all should be well.

Posted on Jul 17, 2009

  • geaves1 Nov 17, 2010

    I appreciate this is a year old, but I have the exact same problem. The SC9 controllers for the 580 series are built into the pen tray, what you have described is a solution for the 600 series, these have their controllers on the back with the activation light on the front side panel and can clearly be seen. As yet I have not found a solution to this unless there is a reset somewhere on the 580 controller that is not visible.

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Only one speaker on my smartboard if working


You will want to confirm that this other speaker is connected to the control speaker. Perhaps the cable is disconnected.

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clip_image001.jpg clip_image002.jpgIf the unit does not power on while attached to the vehicle power cable please follow steps from below to perform a soft reset:
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The device should power on. Notes:
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1 Answer

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Mouse is locked after using Smartboard


unfortunately with the 580, this is what you have to do.

Oct 17, 2008 | Smart Technologies SMART Board 580 (SB580)

2 Answers

Smartboard 580


Greetings Barb,
If you have not already done so I would suggest installing the updated software found via this link:
http://www2.smarttech.com/st/en-US/Support/Downloads/SBS/NBSv10WinEval.htm
Let me know if you need more information.
Take Care,
-WN

May 08, 2008 | Smart Technologies SMART Board 580 (SB580)

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