Question about Brother IntelliFAX 4750 Plain Paper Laser Fax

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My brother fax machine - only receives black pages

My brother fax machine sends faxes fine but I only receive totally black pages?

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  • 66 Answers

Do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Posted on Jul 14, 2009

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My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

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May 31, 2011 | Brother Office Equipment & Supplies

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Our canon laser fax 1060p receives faxes fine but send out a total black page (also the copy function is a total black page)


No power/failed contact image sensor. If under contract get replaced. It is poss. that a "standard white setting adj." could fix it, but doubtful with a black copy. -Carl

Jul 17, 2009 | Canon L220 Plain Paper Laser Fax

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When sending a fax on our Brother Fax-4100 the person on receiving end of the fax says it comes across totally black What is the problem??


If you make a copie. on your fax.

That is the same quality that you are sending over the phone line.

If the copie is total black

lift the document feeder see if there is anything on your optical glass.

But my experience tells me that the lamp has gone out also know en as the scanner asm.

let us know what hapens

Apr 08, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black border down the right side of the page, which blocks info


either you neede a new drum or this is problem in the fuser section. may be baf heater roller. try cleaning the grid on the drum cartridge with a soft bristel pauint brush good luck brother sr tech

Jan 23, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Black page when copying and sending faxes.


You most likely have a bad SCANNER BLOCK. Not good!

Dec 23, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Received faxes on brother fax 1360 incorrect order


you cannot control PAGINATION, have the sender reverse the order of sending.

Nov 14, 2008 | Brother Fax-1360 Plain Paper Inkjet Fax

1 Answer

Totally black transmissions


Copy lamp has blown, light should shine in where original is placed.... it isnt lighting the paper up, so reflection received is black hence black transmit/copy result

It is just a small specilised floro but would probally be more ecomomical to replace machine than to fix it.

Nov 19, 2007 | Brother Personal FAX-190

2 Answers

Receiving faxes


First make sure your line cable is plugged into the correct place. Most Brother machines have a plug for Line and a plug for Extension (EXT), make sure it's plugged into "Line".

Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.

Oct 25, 2007 | Brother MFC 420CN All-In-One InkJet...

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