Windows Mail Live (in XP) Contacts disappear on exit of program
I have windows XP and dowloaded Windows Mail Live (version 2009 build 14) but I am encountering problems. If I add or import a contact it works fine and i can use the contact fine but as soon as I exit and reopen the program I don't have any contacts, not a single 1 - it just deletes them all. I use windows mail live (version 2008 build 12) on another XP computer fine with no problems.
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Re: Windows Mail Live (in XP) Contacts disappear on exit...
Helo my friend try to reinstall your Windows Mail Live 209 version. Make it sure that you have installed it properly and also try to look at the software you downloaded if it is properly download when download that file.
If you need more assistance just reply to this post. Hope this solution i presented to you able to help your problem solve.
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Hi, here's a thing you may try: <Go to Outlook.com> <Sign in there> here's what you'll need to include in your reply: <Your Windows version> <The name of the browser you're using> <Did you restart your computer between installing and uninstalling>
Windows 7 does not support the use of Outlook Express - this was removed from Windows Vista and Windows 7 and replaced by Windows Mail (in Vista) and by Windows Live Mail (in 7). If you have copies of the Outlook Express mail database files (inbox.dbx etc) you should be able to migrate these into Windows Live Mail using the Import Messages option in the File menu and selecting Microsoft Outlook Express 6 then browsing to the folder where your mail database files for Outlook Express are held. If you have previously exported your Outlook Express account details (name.iaf) - you can import these into Windows Live Mail too through the Import option in the Accounts page. Lastly, if you still have your Outlook Express Address book (name.wab) this can be imported in to your Windows Live Contacts by selecting File then Import Windows Address book (.wab).
Outlook express only comes with windows xp and earlyer windows versions. However in windows vista microsoft did replace outlook express with windows mail and in windows 7 they left it completely out of the package. In windows 7 you'll have to install windows mail from the windows live essentials package, wich is free to download. Outlook express can't be installed on windows vista and 7, use windows mail instead.
Download Windows Live Essentials here: http://explore.live.com/windows-live-essentials?os=other
Solution A: If you using McAfee Antivirus, the following steps will configure SiteAdvisor to stop monitoring windows live messenger. Go try solution B if you are NOT using McAfee Antivirus. 1. Navigate to the following folder: Windows XP/2000/Vista (32-bit): C:\Program Files\McAfee\SiteAdvisor Windows Vista (64-bit): C:\Program Files (x86)\McAfee\SiteAdvisor 2. Right-click on the file sasets.ini and choose Open With, then select Notepad. 3. Locate the section titled [msnmsgr.exe]. 4. Change Enabled=1 to Enabled=0. 5. Click File and select Save. 6. Close sasets.ini and restart your computer for changes to take effect.
Solution B: I am using XP with NOD32, using the latest version 2009 (Build 14.0.8117.416) and here is the solution that works for me, 1. Sign off and Exit messenger 2. Go to C:\Program Files\Windows Live\Messenger 3. Right click on file "msnmsgr.exe", select "Properties", a new window of msnmsgr.exe Properties will pop up. 4. Under "Compatibility" tab, look for "Compatibility mode", if the box "Run this program in compatibility mode for" is checked and show window 2000. Go ahead un-check it. 5. Open messenger again and try to test the video call.
Outlook Express is a part of every windows operating system except Windows Vista (Uses Windows Mail) and Windows 7 (no Email client part of the operating system you can download Windows Live Mail)
If you are using XP or an older version of windows and outlook express is not installed, you can install it from add/remove programs, Windows Options.
If you have vista, then install Windows Mail from Programs and Features
If you have 7 the download Mail from windows live essentials :
1. Enable Hidden Files and Folders: 1. A. Windows XP : 1. a.i. Click on “Start”, click “My Computer” 1. a.ii. On the “Tools” menu, click on “folder options”. 1.a.iii. On the “view” tab, locate “Advanced settings” and then follow these steps: Check the option “Show Hidden files and folders” Clear the option, “Hide protected operating system files check box”. Clear the option, “Hide file extensions for know file types check box”. 1. a.iv. Click ok and close the window. 1.B. Windows Vista : 1.b.i. Click on “Start”, click “My Computer” 1.b.ii. In the Explorer window, click “Organize” 1.b.iii. Choose “Folder and Search Options”. 1.b.iv. In the folder options window, click on “View” tab 1.b.v. Select the option “Show hidden files and folders” click “ok”.
2. Delete Windows Live Contacts folder : 2. a. Click on “Start”; double click on “My computer” 2. b. Browse to the location Windows XP: C:\Documents and Settings\<Your Windows logon name>\Local settings\Application Data\Microsoft Windows Vista: C:\Users\<Your Windows logon name>\App Data\Local\Microsoft 2. c. Delete “Windows live contacts folder” completely. Note:
Ensure to exit Windows live Messenger from the task manager before
deleting Windows live contacts cache folder, otherwise you will get an
error prompting that you can’t delete the folder . 2. d. Try signing into Windows Live Messenger.
This is what MS told me to do..but did not work. Finally they told me to use 8.5. Try if it helps you. Messenger Connectivity Log & Contacts Log A. Delete the old log files. Right-click
the Start button and then click Explore. In the window that opens,
click Folder Options on the Tools menu. Click the View tab, and then
make sure that Show Hidden files and folders option is selected. 1. Click Start, click Run, type %userprofile%\Local Settings\, and then click OK. 2. Double-click the Application Data folder, double-click Microsoft, and then double-click Messenger. 3. In the Messenger folder, look for the MsnMsgr.txt file and delete it. Note: If
you get an error stating that you cannot delete MsnMsgr, please make
sure that Windows Live Messenger is not running on the background. To
check this, open the Task Manager window and check whether the msnmsgr.exe is running on Processes.If it is, select the application and click End Process. If you are prompted, click Yes. To open the Task Manager: Click Start and then Run. Type taskmgr.exe and click OK. 4. If you don't see the MsnMsgr.txt file, please proceed to step B to enable the connection logging. B. Turn on connection logging if the feature is not yet enabled. 1. Start Windows Live Messenger but do not sign in. 2. On the Tools menu, click Options. 3. In the left navigation bar, click Connection. 4. Click Advanced Settings. 5. Under Connection Logging, make sure that the Save a log of my server connections to help troubleshoot connection problems check box is selected. 6. Click OK. C.
Try to sign in to Windows Live Messenger again to replicate the error
or issue being encountered with the service. A new connectivity log
file, MSNMsgr.txt, is created the moment a sign in attempt to the
service is made. When errors or issues are encountered, the connection
logging feature will capture their logs. D. Access the newly generated MsnMSgr.txt by following the steps in step A. Please look also for the ContactsLog.txt file. Please attach the files on your e-mail response to us. Copy of the Windows Live Contacts folder The Windows Live Contacts folder can be accessed on this path: C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts Note: Windows Logon name is the logon name that you use to sign in to Windows. Right-click the Windows Live Contacts, select Send To, and then select Compressed (zipped) Folder.
A compressed file is created in the same folder. Please upload the file
to Windows Live SkyDrive and we will retrieve the file from there. To access Windows Live SkyDrive, please do these:
Click Add files and locate the zipped Windows Live Contacts folder. Upload it.
Once the file is successfully uploaded, please send us the URL or link on your e-mail response so we can download it.
we are working on this issue, we suggest that you temporarily use the
earlier version of Windows Live Messenger (v8.5) so you can continue to
communicate with your friends. Please note that to be able to install
the previous version, you need to uninstall all the Windows Live
Essentials programs (i.e. version 2009 of Messenger, Mail, Photo Gallery, etc.). 1. Exit Windows Live Messenger. 2. Click Start, click Run, type appwiz.cpl and press Enter 3. On the Add or Remove Programs window, click on Windows Live Essentials, and then click Uninstall/Change 4. Select Uninstall, click Continue. 5. Under Select the programs you want to uninstall, check all the Windows Live programs shown and then click Continue. Windows Live Messenger 8.5 can be downloaded from: http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en
If you are using Version 2009 (Build 14.0.8064.0206), you should be able to right-click on the folder in the folder pane, select 'Synchronization settings', and select either 'All messages' or 'Headers only' from the list for every folder you wish to modify. Once all of them have been modified to your liking, close Live Mail and reopen it. Your settings should have been saved and should not have reverted to 'All messages.' I have found that if you do not restart the program, it sometimes ignores configuration changes. If you are still using Version 2008 (Build 12.x.xxxx.xxxx), I would recommend visiting http://home.live.com to upgrade to the latest version first.