Question about Dell OptiPlex GX270 PC Desktop

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GX270 shutdown for thermal event.

I have got the same problem but both the fans runs. I have heared that there is/are a capacitor/s that become bad. Is there some one who can tell me more and also if there is a solution for this issue?

Thanks
GeB

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I would start by removing the fans and cleaning them and then putting new compound on the cpu. Make sure you use a good one like artic silver and use only enough to very thinly cover the cpu and then replace the fans. The compund that dell uses becomes very hard and does not transfer heat very well which may be causing the overheating. Also even though the fans are running there may be a lot of dirt build up on the heatsink causing little or no heat dissipation

Posted on Jul 15, 2009

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I have a Dell GX270 running Win XP Pro SP3. Couple of days back when I started the computer, it gave me an error message which says "Thermal Event and so fort". Press F1 to continue and F2 to run...


Yes system board capacitors near the processor that have bulges and are leaking are signs of burnt out capacitors. This can cause a computer to randomly freeze. My Computer was checked by a dell certified tech that had similar freezing options.
Please replace the motherboard and make sure when installing the processor you use thermal paste and use an anti static wristband so that you don't by accident burn out any other components.

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May be a cpu problem. Make sure the fan is on the cpu and that it is running. If the fan is running you may need to change the thermal compound that is between the cpu and heat sink. If that doesn't work , the next step would be to try to use another cpu that you know is good and see if it fixes your problem.

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The GX270 has a manufacturers defect with the motherboard. Open up the case and look at the capacitors, they look like a bunch of upsidedown double AA batteries sticking out of the board. The capacitors on the GX270 are bad if you see a crust on them or some kind of brown liquid, DO NOT TOUCH this it is battery acid.

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This is likely one of the following:

1) the thermal paste under the fan is dried up and needs to be redone
2) The case needs to be blown out of accumulated dust
3) the motherboard has an electrical problem (old capacitors failing etc.)

It could be all 3 issues.

If you are somewhat skilled the first 2 are easy.

The last one can be fixed in many cases

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I think that it is most likely that this is a power supply going bad. These can be purchased cheaply on eBay (make sure the picture matches). This replacement is moderately technical.

The other good possibility is a bad capacitor(s) on the motherboard. This is very common for the GX270s due to a manufacturer defect. Most of them failed in years 2-4, though. This would require a replacement motherboard (very technical). Pictures of bad capacitors: http://brianmorristech.com/?p=105

It could also be related to the power connector from the power supply to the motherboard (unlikely).

Another good option would be to buy a used GX270 from eBay and put your hard drive into it.


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Check motherboard for bad capacitors. I had the same problem and when i had bad capacitors replaced everything is ok.

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It is either dust build up on the CPU heatsink under the fan or that model is known for blown capacitors...
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And if there are any bad capacitors then you will need to replace the motherboard.

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