Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Can't plug the usb plug into the external hard drive.

Can't plug the usb cord into the external hard drive. My cat was running by it and got tangled in the cord forcefully pulling it out of the drive. Now I can hear the piece it need to plug into rattle around in the device.

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Sorry, you either need to repair the USB connection or buy a new hard drive.

Posted on Jul 14, 2009

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1 Answer

My external hdd has is not detecting


Seagate is a company that manufactures external hard drives.

These hard drives can be used to house large files or even to backup an entire hard drive.


When your Seagate external hard drive is not working properly, you might ready to send it into the company for repair.


Before you send it away, you can troubleshoot the problem and potentially save yourself a lot of time and grief.


Look over the power cable going from the wall outlet to the back of the Seagate hard drive. Make sure that there aren't any breaks or tears in the electrical wiring.

If there are breaks, replace the power cord.


Look over the power cable and make sure that it is plugged into the wall outlet in your home as well as plugged into the back of the hard drive.


Plug the power cable directly into the wall outlet or into a surge protector.

Do not plug the power cable into an extension cord.


Seagate Data Cable


Disconnect all of the USB devices that are plugged into your computer's USB ports except for your mouse and your keyboard.

Disconnect the Seagate external hard drive from your computer.


Unplug the power cable from the back of the Seagate external hard drive and restart your computer.


Wait until your computer has fully booted and then plug the power cable back into the hard drive.


Look over the USB data cable to make sure that there are breaks or tears in the cable.

Look over the ends of the cable where they meet the computer and the hard drive.


Make sure the pins are straight.

Replace the cable if needed.


Plug the data cable into the back of the hard drive.

Plug the data cable into your computer.


Hope this helps.


Nov 23, 2012 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

1 Answer

Wd3200bmvs-11f9s0 not being recognised by any computer. do the jumper pulgs need to be bridged in any certain way


hello

do this and it should work : unplug the power and USB cords from the external WD drive

wait 20 seconds. plug the power cord into the drive (make sure the other end is plugged into the wall)
wait 20 seconds, plug the one end of the USB into the computer, and the other end into the WD external drive.

in a few seconds, your computer should see and activate the WD external drive.

thanks for using FIXYA -- please make sure to send me 4 thumbs up

May 10, 2011 | Western Digital Passport 320GB External...

1 Answer

Hi I Have an I O Error On My External Hard (500 GB Seagate) and I can't open or copy my files. Please Help Me. Thank You


  1. Unplug both the power cord and USB cable from the external Seagate hard drive.
  2. Restart your computer
  3. Plug back in both the power cord and USB cable from the external Seagate hard drive.
Comment back if this doesn't fix the issue.

Mar 01, 2011 | Seagate FreeAgent Pro 1TB External USB...

1 Answer

Do I need only one cord (usb) to connect to my laptop?


The "physically-smaller" external hard-drives draw power through the USB cable.
The "physically-larger" external hard-drives require an external power-supply (just like a laptop requires an external power-supply).

Check the casing for a plug where the electrical power would come in; if none, then the unit will draw electrical power through the USB cable.

May 31, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

When plugged into the USB, SimpleTech Mini 250 will not come on


Did the light ever come on, or is this a new drive?
How old is the system? (It appears to require a power cord for USB 1.1, but not 2.0.)
If it worked in the past, as long as you have the same type of connectors (A, B, mini) on the cord ends, any USB cord should work. Just swap it out.

Apr 22, 2010 | SimpleTech Signature Mini 250GB External...

1 Answer

I have a SimpleTech 320 GB external hard drive. It suddenly stopped appearing in My Computer. When I turn it on, it makes a repetitive sound that seems like a warning of some kind...what is it? It sounds...


Hello and welcome to the TSF. If the external drive has provisions for external power you'll need to plug that in, usb ports cannot power a 320 drive. If the drive has 2 usb plugs (one for additional power) you'll need them both plugged in, and I would suggest that the laptop should also be running off of external power rather than battery. If you disconnect the usb drive or any other usb device without first stopping the device then sometimes the usb ports will fail to recognize the device when it is plugged back in, a simple reboot should do the trick. You can also check in the device manager for any yellow exclamation marks on your usb host conrtoller and see if the driver for it is in need of an update.
Any drivers you need should be on simpletech's website, though normally you should not need any for a usb hdd. If the power cord/a/c adaptor is faulty or the hdd is loose in the enclosure(thus not making good contact) then you should pester simpletech to either replace the cord, a/c adaptor,or unit, and see if there are instructions on how to take apart the enclosure and reseat the drive/connections.
__________________

Nov 07, 2009 | SimpleTech SimpleDrive Pininfarina 320GB...

2 Answers

500gb St ex hard drive suddenly disconnects when still plugged in


please try to check your external hard drive if theres a problem aside on the cord connecting to pc...

Jun 16, 2009 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

Computer runs off battery only not the power cord (battery is brand new)


You have a serious problem with the power and charging circuit. Normally if the battery is faulty the laptop can function with the power adapter plugged and running off the mains.
If a techo cannot fix without replacing the motherboard, then replacing the motherboard might not be a cost effective solution.

You salvage the hard drive by inserting it into an USB hard drive adapter case and use it as an external USB hard drive.
Sorry about this, you have very few options.

May 14, 2009 | Gateway MX6447 Notebook

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