My son xbox360 live gold membership was lost or delete? We can not get his profile and gold membership he paid and use the card info.again he added info and was decline membership of all game rights.

To create an Xbox LIVE enabled gamer profile from your Xbox 360 console, follow these steps: 1. Make sure that the Internet connection is correctly configured on the Xbox 360 console. For more information about how to connect to Xbox Live, visit the following Microsoft Web site: http://www.xbox.com/en-US/support/connecttolive/xbox360/default.htm (http://www.xbox.com/en-US/support/connecttolive/xbox360/default.htm) 2. If you are signed in to a gamer profile, move to the Xbox Live section of the Xbox Dashboard, and then select the Yes, Sign out option. 3. In the Xbox Live section, select the Join Xbox Live option, and then press the A button. 4. Press the A button again. 5. Follow the directions on the screen.

You are prompted to provide information and select preferences for the following items during the account creation process: • Gamer picture
Select the image to associate with the gamer profile. • Xbox Live Gamer Zone
Select one of the following zones that matches the style of gameplay that you prefer: • Pro • Recreation • Family • Underground • Information sharing with Microsoft • Information sharing with third-parties • Membership type
Select a Silver or Gold Xbox Live membership. • Payment instrument
If you have a paid membership, the instrument may be a credit card, Microsoft Points, or a subscription code number.You can start creating a gamer profile in several ways: • During the initial setup of the Xbox 360 console, select the Create New Profile option.

Note You can also run setup from the System section of the Xbox Dashboard. • In the Games section of the Xbox Dashboard, select the Create New Profile option. • In the Xbox Live section of the Xbox Dashboard, select the Create New Profile option.

Note If you are signed in to an existing gamer profile, press the X button, sign out of the current gamer profile, and then select the Create New Profile option. • In the Xbox Guide, select the Create New Profile option when you are not signed in to an existing gamer profile. • Create a gamer profile on the Xbox.com Web site.
For more information, click the following article number to view the article in the Microsoft Knowledge Base: 908628 (http://support.microsoft.com/kb/908628/) How to create a gamer profile by using the Xbox.com Web site After you create a gamer profile, you can access or sign in to the profile in two different ways: • In the Media, Games, Xbox Live or Marketplace sections of the Xbox Dashboard. Select the Sign In option, and then press the A button. Select the appropriate gamer profile. • In the Xbox Guide, select the Sign In option when you are not signed in to an existing gamer profile, and select the gamer profile that you want.