Our phones say LINE IN USE and we are not using them. Can't dial, can't connect - have unplugged but nothing. Help

Sounds like your phone has a short. If you see the message "line in use" call your number, is it busy, now unplug your phone and call your number again, is it ringing? Indicates a short, possibly in your equipment. As for message " no line" is the electric connected to the phone and did you check for dial tone in tat particular jack with a known, working phone first...just to make sure there's dt @ the jack. Good Luck :)

It could be the fax line in the wall. Try to insert a telephone straight to the wall and listen for a dial tone. If you hear no dial tone, please contact your phone company and have them check the line. If you hear a dial tone, re-plug the printer into the wall using a different known working telephone cable. Try to fax again.

Hello.

Here are some tips, found online:

Reset the phone:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two instead of a couple to five minutes that way you can get more of an idea of whether your phone will work. After an hour or two plug in everything. If resetting the phone doesn't work then try the next step.

Check the surge protector:

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone. It could be that the phone line plugged into the surge was loose or not plugged in securely.

Try a different phone plug, outlet.

Check the base:

Is the base dusty and have possible dirt in the prongs where the phone sits? Lift the base and blow off dust.

Check the handset for dirt.


Rub metal connections on handset and base:

Use a pen cap or coin and rub the metal connections on the bottom of the handset. Rub the prongs, metal connections on base.

Hope these suggestions help.

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Hello.

If the dial tone is not heard check the volume. It may have accidentally been muted or turned down.

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone? It could be that the phone line plugged into the surge was loose.

Try a different phone plug, outlet.

If the other phones on that line work OK, disconnect all the phones connected to the line, leave them all disconnected for 3 minutes, and then connect one at a time.

If still a problem and the other phones on that line work OK, give this a try:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two. That way you can get more of an idea of whether your phone will work. After an hour or two, plug in everything.

Hope this helps.

make sure the line is connected right try replacing the cord or maby the lines in your area are down out of service this happens

Verizon sent a technician in

Hi this problem is more common than you think its caused by the power surge you get when the electric is turned back on you also get this problem due to lightning strike their is absolutely nothing you can do to repair the phone as their are no servicable parts and the chances of getting a new board for the base is going to be nigh on impossible