i need to know the printer model.
still if you want to try something,open up the rear access door and then try locating the jam and pull the paper out,
also every device has its specific troubleshooting...like in hp if afterremoving th epaper you still gt the error on the display try performing a partial reset
let me know if this helps
when running a negative on an agfa accuset 1000 14 inches wide the rear of the imagesetter looses...
(More)
when running a negative on an agfa accuset 1000 14 inches wide the rear of the imagesetter looses screening. the first nine inches measure approximately 1% at 1% but then gradually drop off the next five inches of film until a reading of 1% is reached at the 5% setting at the far end. Any Ideas?