Question about IBM ThinkPad R52 Notebook

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Getting active desktop recovery and icons won't connect to internet nor can I do a system restore

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  • ao24 Jul 14, 2009

    I am able to connect to the internet but active desktop message won't allow me to do a system restore. I not sure how I even got the internet started?

  • ao24 Jul 14, 2009

    I'm able to get to the system restore point but can't click on a previous restore date to start a system restore.

  • ao24 Jul 14, 2009

    Still not able to click on a different date on the calendar to do a system restore.

    Thank you,



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Boot the machine into safe mode and try a system restore that way, if can't see system restore type in the search bar (vista) or the run box (XP) rstrui.exe, that will bring up the system restore window.
If it won't bring the restore window up let me know which operating system you use and i will help you further.

Awaiting your reply.


Posted on Jul 14, 2009

  • Lee Hodgson
    Lee Hodgson Jul 14, 2009

    Hi, again.
    If there are no previous restore points set then chances are that your computer has been infected with a virus or malware, there is no way of using system restore at all now.
    You are left with 2 options now,
    1, clean the system up as much as you possibly can by running your antivirus software and if you are using XP run the Microsoft malicious removal tool by typing mrt.exe in the run box and scan the computer for malware/viruses, mrt.exe does not work with Vista.
    2, recover the system to factory state by using any recovery that you may have got with the laptop or a Windows install disk. If you have to choose the later option it is recommended that you back up all your data before the reinstall as this option will format the drive and delete and data you have on the system.

    Good luck and if you need anymore advice please feel free to post back.


  • Lee Hodgson
    Lee Hodgson Jul 14, 2009

    Did you get any recovery disks with the laptop?


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In case it is not letting you to do the System Restore or connect to Internet while giving the "Active Desktop Recovery" message on the desktop, then it might be some Virus Spyware related issue. Try to scan your computer for any infections. It is better if you scan your computer in Safe Mode. To start the computer in Safe Mode, keep hitting the F8 key while starting the computer. Also note that many Anti-Virus programs do not have the capability to scan in Safe Mode. To check you can open "My Computer" in Safe Mode, right click on the C Drive and look for any option named "Scan XXXX"

Posted on Jul 14, 2009

  • Dixit Sardana
    Dixit Sardana Jul 14, 2009

    Anyways it is recommended that you scan your computer once. Also which version of Internet Explorer are you using?


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1 Answer

Hooking up a Internal Hard drive

You probably need to give more details. If it's a replacement drive, did you reinstall Windows from a CD? Did you copy from the original hd? It's simple enough to remove the two cables from the original drive, physically remove and replace the drive, and hook up the new drive. But then you'd need to boot to a Windows CD in the CD/DVD player to format and install Windows, if that's what you're attempting to do.

There's possibly a recovery partition on the old drive )or a recovery CD). If so, you'd connect the new drive to a second power cable, and data cable (which might not be included in the tower) :


To restore system software from the Recovery discs:
1 Insert the Recovery disc #1 into the CD or DVD drive.
2 Restart the computer, then press and hold
R when prompted to display the restore process options. The
Options menu appears.
3 Select a restore process option:
- Press R to boot from the hard drive recovery partition
or CD. If no recovery partition is found, go to Step 4.
- Press F to format the hard drive and perform a full system
recovery, then go to Step 5.
4 Click a system restore option. For more information, see
"Restoration options" on page 5.
- Non-Destructive System Restore (Recommended)
- Full System Restore (Destructive)
- Full System Restore (with Backup) (Advanced Option)
5 Follow the on-screen instructions to complete the system
software restoration process.

Oct 29, 2013 | eMachines ET183105 PC Desktop

1 Answer


Your Compaq computer includes a recovery partition that allows you to restore your operating system in the event you get a virus or your hard drive crashes. Use the Compaq Recovery Manager to restore the computer to the factory operating condition. Only use the recovery method as a final step in the troubleshooting process as all the software and personal files stored to the computer's hard drive will be erased.

Click the "Start" icon and type "recovery" into the "Start Search" field. Click the "Recovery Manager" option that appears in the list of results. Click "Advanced Options," and click the "System Recovery" option. Click "Next" and the computer will restart into the recovery mode. Click the "System Recovery" option and click "Next." Click "Next" in the "System Recovery" window to launch the recovery process. The partition will reformat your hard drive and restore your Windows Vista operating system to the original condition
HP Support document System Restores

Feb 27, 2013 | Compaq Presario 5000 PC Desktop

1 Answer

Very slow and I keep getting the white screen about restoring active desktop. Then it won't let me restore.

You will need to try reloading the operating system of the computer, this is on the recovery disks you should have made when you first bought the laptop. If you do not have the disks contact the manufacturers support site for details on ordering the recovery disks

Jun 12, 2012 | Acer Aspire 3634WLMi Notebook

1 Answer

My lenove laptop shut down and will not reboot

Turn on your system, then start tapping the F8 function key several times during the boot period.You should get a short text menu.
If you can get that far, choose 'Safe mode' which will load only the minimum of drivers and this will often allow you to examine the system for problems.
Your Desktop won't look as accustomed since it will be shown at the lowest video resolution and this will make the icons must larger and more crude but this is normal.
You didn't mention which version of MS Windows you have installed so continuing from that point is not the same for each but you should have a late enough version to have Restore available.
- Click on 'Start.'- Then choose 'All programs.'- Look for and click on 'System Recovery.' - On that short menu, click on 'System Recovery.'
Continue from there and if the Restore tracking has been active (it is by default), you should have several earlier dates to choose from.Select one of these to try to achieve a file condition that will allow you to reboot to a healthy system again.

Oct 21, 2011 | Lenovo G550-29583AU Notebook

2 Answers

Desktop icons have disappeared

right click on the task bar a the bottom of the screen the 5th option will be show the desktop click on it! if this is helpful remeber me to vote!

Sep 21, 2011 | Microsoft Computers & Internet

1 Answer

Can i use my emachine recovery disk on my gateway after i install a new hard drive on my gateway?

No, you can't. (Well, it might be possible, but very unlikely, that it would work.) Recovery discs are made for specific machines. There are a couple of reasons why the discs for one system can't be used for another brand or model.

In addition to installing the operating system (Windows), recovery discs also include drivers for the machine's included hardware (video, sound, media card slots, etc.). The drivers on the recovery disc for an eMachines system won't have what a Gateway system needs, unless they were built using exactly the same motherboard and other parts, which would be quite unusual. If wrong hardware drivers are installed, Windows may not start and give you the famous "blue screen of death". Or Windows will start, then begin finding new hardware and asking you for drivers you won't have (although you could find them at the Gateway website). The discs also include the applications the manufacturer preloaded on the system. Some of these may not work and cause problems because of the hardware differences (a sound control program with the wrong sound hardware, for instance).

The other reason is that a restore disc also includes information that gets placed into Windows so the system comes up already activated and ready to go. Activation is based on information about the hardware configuration of the system, and yours won't be correct. Windows will see the this and you'll need to activate manually. If the Windows version on the eMachines recovery disc isn't exactly the same as the one on the Gateway, the product key on the computer won't work when you try activation.

Rather than try using the wrong recovery disc, see if you can borrow or download the installation disc for the Windows version specified on the product key sticker on the Gateway. Then you can do a clean new Windows installation and activate it using the product key. You can find the drivers your computer needs at Gateway's website as I mentioned before. It's more work than just running the recovery disc, but it will work. This does mean the system won't have any of the preloaded applications originally on the computer when you're finished. But this is not a bad thing.

Much of the preloaded stuff on a new computer is often called "bloatware", which you really don't need. It just slows the computer down, uses up Windows resources, and may be gathering information and sending it to sites behind your back. You can find good free programs to do anything originally installed and install only what you really need and want. Here are a few suggestions to get you started:

CD/DVD burning: CDBurnerXP
Antivirus: AVG, Avast!
Audio processing: Audacity
Image processing: GIMP
Office suite: OpenOffice

Good luck getting the system back up and running. Thanks for using Fixya!

Jun 30, 2011 | Gateway GT5670 Desktop PC

1 Answer

No desktop

ok, i won say i understand what u sed **** if u wana go to an earlier state and when ur pc had a desktop! u will need to back it up from a previous restore point, but the problem that u might not have one, so try this:
start > programes > accesories > system tools > system restore....if its turned on and u have a restore point than do it....if its not and ur are just talkin about desktop icons u can right click any where on the desktope, point to arrange icons by , and click to show desktope icons. :)

Apr 30, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

Cant access control panel or system restore. And if i get to the screen and click on file the desktop icon disappear

The issue can be due to virus in the system. I suggest you to scan your system completely and if any virus is found, remove it. Check if you are able to access Control Panel or System Restore after that.
You can perform Norton online scan from the below link:
If the above steps do not resolve the issue, perform System Recovery.
Before performing System Recovery, backup your data as recovery will completely erase the data and will restore the notebook to factory settings.
Visit the below link for information on System Recovery:
Select Acer Recovery and perform System Recovery.

Jun 26, 2009 | Acer TravelMate 2413LCi Notebook

1 Answer

Explorer.EXE application error

I think It's a virus problem
Scan ur computer wih this:-

Hope It Solved Your Problem
Good Day

Apr 16, 2009 | Microsoft Windows XP Professional

1 Answer

Active desktop recovery

This program will remove those antispyware


Mar 25, 2008 | Dell Microsoft Windows XP Home Edition

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