Question about Gaggia Syncrony Espresso Machine

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Gaggia Synchrony wont work after decaling

I descaled my Gaggia machine and it will no longer work. All the lights are activated and water will move through the steam wand, but it will not heat up water or dispense coffee. I have checked the usual suspects flow meter, float, magnet. One other thing is that it now leaks from inside near the steam dispensing unit, but I can't visibly see anything wrong. I need help.

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Check the thermostats on the boiler and the boiler element?

Posted on Jul 15, 2009

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1 Answer

I just got a new Gaggia Synchrony Logic RS from amazon and it only leaks water when we turn it on?


brand new --out of the box-- still covered by warranty --don't fix --contact your supplier and ask for a return of defective item and a refund or a new unit as replacement

Jul 28, 2016 | Gaggia Synchrony Logic RS

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I have a Gaggia Syncrony Compact machine which I am trying to descale. I have added the descaler to the water in the tank. when you hold down the button (26) more than 5 seconds nothing happens.What is the...


To descale the appliance proceed as follows:

• Mix the descaler with water as specified on

the package and fill the water tank.

• Switch ON the appliance with the ON/OFF
switch (7).

• Press the button (26) for at least 5 seconds to

select the descaling operating mode; the LED
emits a fixed light.
I noticed you did not mention the switch ON before you pushed button 26. Try that should work.

Jan 12, 2014 | Gaggia Syncrony Compact Coffee...

3 Answers

Giaggia Brera descaling problem


Hi,
been talking to Gaggia (Philips) and they told me that with the newer Breras, you need to ill the water tank, put the machine into standby, then press the long and short cup buttons together for 6 seconds. This will start an auto descale programme (that they didn't mention in my manual!). A small amount of water will be dispensed through the coffee nozzles, then it will stop and the warning triangle and the prime warning light will come on. Place a large container under the panarello, then turn the knob to the right to dispense water. It will dispense about 50 - 100 mls (cold) water, then stop for about a minute. Just leave it and eventually it will empty the tank. Refill it and start again, but it will stop after a few seconds. Turn the knob back to central position, then it will dispense another small amount of water from the coffee nozzles, then stop with warning lights again. Turn the knob back right to dispense water, if it stops because of empty tank, just refill it. Eventually, the machine will stop and go to standby. Turn the knob back to the centre, refill tank yet again and the machine will start normally WITHOUT that descale warning light. HOORAY !!

Jan 22, 2013 | Coffee Makers & Espresso Machines

1 Answer

I was descaling my machine (gaggia synchrony- 3 years old). After it ran thru the first cycle & I refilled it I can't get it to heat up again & it shows a light indicating there's no water- when...


Make sure that the sensor in the water tank has not stuck IIRC it's on the right hand side as you look at the machine from the front. Then run some water through the steam nozzle, it could just be that following the descale there is no water in the boiler and you just need to fill it as you did when it was new.
Hope this helps.

Aug 17, 2010 | Gaggia Syncrony Compact Coffee...

1 Answer

Descaling De Longhi IFD Expresso Coffee Maker


In order to proceed with decaling of the espresso machine you need to have the solution appropriate for decaling an espresso machine.
Different brands of espresso machines, like Krups, Saeco, Gaggia e.t.a. have their own brands of decaling solutions. You should know that all of these are similar products so you can use them in all different bands if you don't have the one of you specific brand without any problem. So if you have De longi , Krups machine and you can only find Saeco decaling solution you can use it with the same results.
One thing you should have in mind Never use any Vinegar as a decaling solution since this will destroy some parts of the machines not instantly but in long term since vinegar is corrosive to this parts.
So the first thing is to remove any water fitters or small softeners that are included in you water tank. Fill the water tank with water up to maximum, dissolve your solution in the water you do need only two to three spoonfuls of solution.
Switch on the machine and wait to warm up. When the machine is ready you can turn the water knob and start getting some water in a pot. Leave it for a couple of minutes and then again the same. Do these until you draw off all the water with dissolve solution. After that leave the machine for more than 20 minutes. Remove then the remaining water with solution from the water tank, rinse it and fill it with fresh water. Now draw again continuously hot water from the machine in order to rinse it completely.
The last portion of hot water taste it to be sure that is pure clean and if not refill the water tank again and perform another rinsing.
Now the machine is ready to be used again.
Try to do decaling every 20 to 30 days.
If you plan to leave the machine unused for along time perform a decaling in order to avoid the possibilities of having the machine stuck when you will try using it again after a long time.
A machine which is used frequently every day is more secure to work fine even without any decaling but machines which are used rarely is more possible to have problems of stacking out in water outlet or coffee outlet.

Mar 20, 2010 | Coffee Makers & Espresso Machines

1 Answer

Frother doesn't steam strong enough


Frother might be blocked, descale unit or use a paperclip to clear the end of the frother, or depending on the model there is a small teflon piece in the top end of the frother, remove that and discard.

Dec 11, 2009 | Gaggia Synchrony 90101 Espresso Machine

1 Answer

Who do you decalcify your synchrony espresso


I assume yours is not the digital, here are some instructions for properly descaling your machine.
1. To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Once it is dissolved, place the tank back on the machine, and then turn the machine on.
2. If you just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. Longer is better. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
3. Repeat step #2 for your machine. Do this until you have consumed the entire water tank of solution (approximately four to five cycles). (I do it at night before I go to bed and let the last cycle set in the boiler till morning.)
4. Remove water tank and rinse it with fresh water.
5. Refill water tank with fresh water and place it back on the machine.
Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is no need to let it set.
Remember, it is better to descale more often than not enough.

Nov 20, 2009 | Gaggia Synchrony 90101 Espresso Machine

1 Answer

How do i decalcify it?


your instruction book should have details if not buy any good quality descale r for coffee machines instructions will come with it hope this was helpful let me know

Nov 12, 2009 | Gaggia Synchrony 90101 Espresso Machine

1 Answer

I have an old larger version of the Digital Synchrony and have a message that says 'hot water ventilate'. I have tried to run hot water through the machine using the hot water tap/button but nothing...


Check the end of the steam spout that may be blocked, use a paperclip to clear. If you still get the same result then the machine needs to be descaled.

Oct 08, 2009 | Gaggia Syncrony Compact Coffee...

1 Answer

Problems Descaling


Hi You have finished the first part of the descale process if that machine is like all the others. Rinse out your water tank and put fresh water in it. Then put it back on the machine and close then open the knob for steam and let it run the whole tank out. When it is finished the descale light will disappear and your green light will blink and the water light will be steady. Refill the water tank and close and then open the steam knob to prime so the water light will go out.

Jun 12, 2009 | Gaggia Syncrony Compact Coffee...

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