Question about Black & Decker Cafe Noir DCM1400 Coffee Maker

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Black and decker cafe noir - this morning i turned it on and there was loud cluncking noise in the back of the unit and water didn't seem to be running through. i turned it off but want to know if it's salvagable.

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Please call Black & Decker customer service so that we may determine your warranty status. Our number is 800-231-9786.

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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My black and decker water cooler makes noise like its boiling water which I know it does but it's much more pronouced and more frequent than before.


Slight boiling noise aside, a loud and unbearable rattling noise plagued my B&D Hot and Cold Water Cooler (top load). DIY Solution: The issue was some sort of copper coil vibrating against the front panel cover (just behind where you would place a glass. This copper colored coil is attached a canister looking thingy ma-bob, with a long black arm that is runs to the bottom right of the back cover. By removing all four screws on the back cover, you may angle (bottom out) the cover enough to gain access to this arm. GENTLY... lift the arm/rod so that the copper coil is no longer touching the front panel (and thus it is free to vibrate without that annoying noise). CAUTION: unplug the unit and ground yourself to avoid shock. Once you can see the coil is no longer touching, plug-er back in and see if the noise has stopped. Perform above at own risk.!!!!!

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Need a replacement carafe for the Cafe Noir coffee pot.


I've replaced my coffee pot from my local Ace Hardware!
I'd call first!
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Jan 18, 2009 | Black & Decker Cafe Noir DCM1400 Coffee...

1 Answer

My black and decker home cafe will not dispense water


I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.

If the unit won't dispense the coffee, it needs to be replaced. Unfortunately, the unit can't be repaired. The unit comes with a one year warranty from the date of purchase. Please call the number above so that we can determine your warranty eligibility and help you in any way that we can.

While this doesn't actually solve your problem, I hope the information allows you to make an informed decision as to how to proceed from here. Please let me know if I can be of further assistance.

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1 Answer

Black and Decker whiper snipper runs for a few seconds then stops


I work for Black and Decker customer support. Our customer service phone number is 1-800-231.9786.

If what you have is a Home Cafe coffee maker and it stops after a few seconds, the unit needs to be replaced. Unfortunately, the unit can't be repaired. The product comes with a one year warranty that begins on the date of purchase. If you purchased or received the unit within the last twelve months, please call the number above for our warranty procedure.

While this doesn't solve your problem, I hope that the information will allow you to make an informed decision as to how to proceed. Please let me know if I can be of further assistance.

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1 Answer

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I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.

If the unit is failing to make coffee on a consistent basis, it needs to be replaced. Unfortunately, the unit can't be repaired. The unit comes with a one year warranty from the date of purchase. Please call the number above so that we can determine your warranty eligibility.

While this doesn't actually solve your problem, I hope the information allows you to make an informed decision as to how to proceed from here. Please let me know if I can be of further assistance.

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Filter basket retains water


it sounds like a restriction in the perk tubes have you cleaned I mean deep clean the unit??? It should be as any auto coffe maker should be clean deeply every three to six Months depending on how much you use it. How you do this is take 1/2 viniger in pot and fill to capacity.. Dump this into the unit and brew it through. Then ite recommended to rinse them by brewing three to 4 times with clkean water. now if this dosent work its probably behound feasability to repair

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